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  • FIRST POST
    • secretmsg
    • By secretmsg 13th May 15, 9:31 AM
    • 227Posts
    • 41Thanks
    secretmsg
    Free mobile voice, text and data plans coming to UK ( Freedompop )
    • #1
    • 13th May 15, 9:31 AM
    Free mobile voice, text and data plans coming to UK ( Freedompop ) 13th May 15 at 9:31 AM
    http://bbc.co.uk/news/technology-32704051

    www.freedompop.com

    Another Ovivo, good for kids..

    If you not happy with the service please contact 01138 870 823 and ask for refunds.
    Last edited by secretmsg; 06-10-2015 at 8:24 PM. Reason: additional
Page 12
    • Roger1
    • By Roger1 16th Sep 17, 9:29 AM
    • 1,321 Posts
    • 582 Thanks
    Roger1
    I'm a potential new customer, so is there anywhere I can get this offer?
    Originally posted by Kernel Sanders
    My offer was e-mailed, as an existing customer. The URL includes the word 'upsell' so I assume that it is tied to my account only. Sorry, I don't know how to get the offer from new.
    On this page http://uk.freedompop.com/uk/device_phones?experience=uk.default they don't state in the spec that you need a 3G phone under 'Device Compatibility'. Is this correct?
    Sorry, don't know.
    • Kernel Sanders
    • By Kernel Sanders 11th Oct 17, 7:20 PM
    • 3,187 Posts
    • 1,320 Thanks
    Kernel Sanders
    I managed to secure this deal, and a few days into it (today, in fact) I got an email offering me a second line for another trial price of a penny, with the same minutes and texts plus (and it's ambiguous as you can see) another 2250MB of data. Or maybe it's just an extra 1GB. Or is the 1GB extra to the extra 2250MB? Whichever it is, it's very odd they should offer a second trial just after I've started the first!
    fptrial2.png
    FrPop2.png
    Last edited by Kernel Sanders; 11-10-2017 at 7:32 PM.
    • Kernel Sanders
    • By Kernel Sanders 22nd Oct 17, 5:17 PM
    • 3,187 Posts
    • 1,320 Thanks
    Kernel Sanders
    I signed up for that. My first month is coming to an end soon. I'll downgrade it to their free 200/200/200 offering soon.
    Originally posted by SnowTiger
    Half-way through my trial and I've received the 'friendly reminder email', but it says

    As a reminder, your trial premium plan will automatically renew at the given monthly rate at the end of your 30-day trial period. You can continue enjoying your premium plan through the remainder of your subscription period, upgrade to a higher plan or downgrade your plan anytime in your online account. If you downgrade your plan prior to the end of your period, all additional data, voice minutes, texts and value added services will no longer be available for your account. We hope you continue to enjoy your trial membership, and look forward to serving you further.

    So if you downgrade, do they mean just for the rest of the trial period?
    • mobilejunkie
    • By mobilejunkie 23rd Oct 17, 7:56 AM
    • 7,563 Posts
    • 2,388 Thanks
    mobilejunkie
    errr... no.
    • Kernel Sanders
    • By Kernel Sanders 23rd Oct 17, 9:06 PM
    • 3,187 Posts
    • 1,320 Thanks
    Kernel Sanders
    errr... no.
    Originally posted by mobilejunkie
    Oh, obvious, is it? So you're saying you can't continue with the free 200MB etc pm on a SIM for which you have this trial.
    Last edited by Kernel Sanders; 23-10-2017 at 9:09 PM.
    • mobilejunkie
    • By mobilejunkie 24th Oct 17, 7:53 AM
    • 7,563 Posts
    • 2,388 Thanks
    mobilejunkie
    That's obvious too. It's what you're downgrading to.
    Last edited by mobilejunkie; 24-10-2017 at 11:29 AM.
    • culpepper
    • By culpepper 24th Oct 17, 8:10 AM
    • 3,900 Posts
    • 7,223 Thanks
    culpepper
    If you downgrade you get the basic 200 of each per month but nothing more. I managed to use quite a bit of my allowance in the first month and then downgraded. Make sure you downgrade the whole lot , as the offers are sort of loaded one upon the other.
    • Kernel Sanders
    • By Kernel Sanders 24th Oct 17, 11:27 PM
    • 3,187 Posts
    • 1,320 Thanks
    Kernel Sanders
    If you downgrade you get the basic 200 of each per month but nothing more.
    Originally posted by culpepper
    mobilejunkie just said it's obvious that you don't!
    That's obvious too. It's what you're downgrading to.
    Originally posted by mobilejunkie
    • mobilejunkie
    • By mobilejunkie 25th Oct 17, 7:49 AM
    • 7,563 Posts
    • 2,388 Thanks
    mobilejunkie
    mobilejunkie just said it's obvious that you don't!
    Originally posted by Kernel Sanders
    Apparently you can't read.
    • grayme-m
    • By grayme-m 26th Oct 17, 2:43 AM
    • 1,366 Posts
    • 833 Thanks
    grayme-m
    Apparently you can't read.
    Originally posted by mobilejunkie
    Do you mean to come across as condescending?
    Toyota - 'Always a better way', avoid buying Toyota.
    • mobilejunkie
    • By mobilejunkie 26th Oct 17, 8:37 AM
    • 7,563 Posts
    • 2,388 Thanks
    mobilejunkie
    I mean what I write - not the opposite.
    • grayme-m
    • By grayme-m 26th Oct 17, 9:17 AM
    • 1,366 Posts
    • 833 Thanks
    grayme-m
    A simple 'yes' would suffice.
    Toyota - 'Always a better way', avoid buying Toyota.
    • mobilejunkie
    • By mobilejunkie 26th Oct 17, 9:48 AM
    • 7,563 Posts
    • 2,388 Thanks
    mobilejunkie
    Ok then. No.
    • capital0ne
    • By capital0ne 28th Nov 17, 3:35 PM
    • 257 Posts
    • 126 Thanks
    capital0ne
    There are loads of 3g basic phones on ebay, even new ones from £6.99 some even have a keypad like the old Nokia's - nice for an emergency!

    I use a couple of Nokia 1100's right now with a Coop payg sim, 4p/min if on Coop some and my partner spend about £10 a year keeping in touch when we go shopping etc.
    Last edited by capital0ne; 30-11-2017 at 7:21 PM.
    • Ade the Jambo
    • By Ade the Jambo 8th Jan 18, 11:29 PM
    • 6 Posts
    • 6 Thanks
    Ade the Jambo
    This is one notch short of a scam.

    You sign up for the free service. They sign you up for a paid service. Try to downgrade it and they "don't recognise your password". You have to jump through hoops with the support team to reset your password and downgrade.

    When you check your credit card statement you will find they have billed you. Try to find out for what and you will find you have been signed up for Value Added services without your knowledge that only now appear on your service plan. Ask for a refund and they stonewall you. I am going to go for a refund via credit card and a complaint to ASA. Let's see how that goes. In short, avoid this unless you enjoy bucketloads of hassle.
    • mobilejunkie
    • By mobilejunkie 9th Jan 18, 8:35 AM
    • 7,563 Posts
    • 2,388 Thanks
    mobilejunkie
    So good you copied and pasted.
    • d123
    • By d123 9th Jan 18, 10:45 AM
    • 6,851 Posts
    • 4,386 Thanks
    d123
    This is one notch short of a scam.

    You sign up for the free service. They sign you up for a paid service. Try to downgrade it and they "don't recognise your password". You have to jump through hoops with the support team to reset your password and downgrade.

    When you check your credit card statement you will find they have billed you. Try to find out for what and you will find you have been signed up for Value Added services without your knowledge that only now appear on your service plan. Ask for a refund and they stonewall you. I am going to go for a refund via credit card and a complaint to ASA. Let's see how that goes. In short, avoid this unless you enjoy bucketloads of hassle.
    Originally posted by Ade the Jambo
    That might have been your experience, I immediately cancelled all extras when the sim arrived and changed the card details to a prepaid card with a 0 balance just to be sure. They didnít try and bill for anything.

    The service itself leaves a lot to be desired though, I would never rely on the sim as my primary service, itís just not reliable enough.
    ====
    • Ade the Jambo
    • By Ade the Jambo 9th Jan 18, 10:56 AM
    • 6 Posts
    • 6 Thanks
    Ade the Jambo
    Copied from another thread just in case someone only sees one thread
    • Roger1
    • By Roger1 9th Jan 18, 10:59 AM
    • 1,321 Posts
    • 582 Thanks
    Roger1
    Yes, I had the offer of an additional card. I accepted and activated it while I was away.

    I tried to downgrade and got a !!!!-and-bull message that because they needed credit of at least £2 to take care of any data charges, they would charge my card account with £10. And they did.

    I couldn't find any mention of such a charge online so regard the charge as unmerited. Not sure whether to take this up with the credit card company.
    • Roger1
    • By Roger1 9th Jan 18, 11:05 AM
    • 1,321 Posts
    • 582 Thanks
    Roger1
    I had the offer of a month's 'free' calls to international numbers - 'free' until the monthly fee kicks in.

    Because (i) of my experience in my previous post, and (ii) they don't have a list of included countries and whether mobiles as well as landlines are included, I didn't bother. I suspect that at least calls to Swiss mobiles are excluded.
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