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  • FIRST POST
    • Solomon_Broad
    • By Solomon_Broad 12th Apr 15, 8:56 PM
    • 412Posts
    • 380Thanks
    Solomon_Broad
    Delight Mobile
    • #1
    • 12th Apr 15, 8:56 PM
    Delight Mobile 12th Apr 15 at 8:56 PM
    Does anyone have any experience using Delight Mobile in the UK? Where can I buy a topup voucher on the high street?

    I'm not so much bothered about customer service as I am about internet coverage and being able to top up. The Delight website is pretty vague about where you can get a voucher from.

    I don't need 4G coverage, but I do need 2G coverage (I go to some out-of-the-way places that Three doesn't reach). I do like the very low PAYG rates, but don't want a bundle that will expire after 30 days. Delight seems perfect for what I want, but not if I can't top it up.
Page 1
    • eDicky
    • By eDicky 13th Apr 15, 8:13 AM
    • 2,921 Posts
    • 1,282 Thanks
    eDicky
    • #2
    • 13th Apr 15, 8:13 AM
    • #2
    • 13th Apr 15, 8:13 AM
    I have just started using Delight Mobile, part of the Vectone group and running on EE, for similar reasons - cheap simple rates for occasional data use, including 2G in remote areas. Seems fine so far...

    On their website there's an array of shop logos where multi-functional(?) top-up vouchers can be purchased. The one time I tried so far, at Sainsbury's, staff could see Delight on their system but couldn't actually sell it for some reason.

    I topped up online £5 with a card, very easy - are you not able to do that?
    Evolution, not revolution
    • kingrulzuk
    • By kingrulzuk 13th Apr 15, 8:46 AM
    • 1,258 Posts
    • 570 Thanks
    kingrulzuk
    • #3
    • 13th Apr 15, 8:46 AM
    • #3
    • 13th Apr 15, 8:46 AM
    Delight mobile piggybacks on EE and their 123 is good and cheap.
    CS is S**T.
    What happens if you push this button?
    • Zebrdee
    • By Zebrdee 13th Apr 15, 10:32 AM
    • 223 Posts
    • 52 Thanks
    Zebrdee
    • #4
    • 13th Apr 15, 10:32 AM
    • #4
    • 13th Apr 15, 10:32 AM
    No personal dealings with them but terrible feedback; http://mobilenetworkcomparison.org.uk/reviews/delight/

    http://en.wikipedia.org/wiki/Delight_Mobile
    • Solomon_Broad
    • By Solomon_Broad 13th Apr 15, 12:06 PM
    • 412 Posts
    • 380 Thanks
    Solomon_Broad
    • #5
    • 13th Apr 15, 12:06 PM
    • #5
    • 13th Apr 15, 12:06 PM
    Thanks for the feedback. It looks like Paypoint will sell the vouchers, which makes life much easier. I'm somewhat leery of giving out credit card details.

    The main problem with them seems to be the customer service aspect, but hopefully I won't need to talk to them (won't be porting my number or suchlike). I'm going to give them a try then report back.
    • heed1974
    • By heed1974 28th Apr 16, 4:40 PM
    • 2 Posts
    • 0 Thanks
    heed1974
    • #6
    • 28th Apr 16, 4:40 PM
    • #6
    • 28th Apr 16, 4:40 PM
    I know this is an old thread but people still get it show up when searching so I'll give my experience of Delight Mobile.

    I use Three network for my main phone and up to finding delight on net was having to pay about £5 a month for data with Talkmobile payg for my spare phone. Three did a 321 but no point having that if this phone is to be used when contract phone is out of coverage. (Same network) . Delight is same tariff and offers a 2g backup network. Only put 10 pound on in about 6months and still use it on and off for email etc when in sticks and no three coverage.

    Not had any problems porting number , but phone often shows the roaming symbol. Does not seem to alter price of calls though. Occasionally data drops off for no reason. Top up quickly with card and you don't have to store your card details if you don't won't. ( or at least that was the case 6 months ago)

    No 4g coverage but for price who cares.
    • ioscorpio
    • By ioscorpio 10th May 16, 8:02 AM
    • 2,322 Posts
    • 533 Thanks
    ioscorpio
    • #7
    • 10th May 16, 8:02 AM
    • #7
    • 10th May 16, 8:02 AM
    I obtained a sim, can receive calls and texts but cannot dial out.
    • eDicky
    • By eDicky 10th May 16, 9:07 AM
    • 2,921 Posts
    • 1,282 Thanks
    eDicky
    • #8
    • 10th May 16, 9:07 AM
    • #8
    • 10th May 16, 9:07 AM
    I obtained a sim, can receive calls and texts but cannot dial out.
    Originally posted by ioscorpio
    How did you obtain the SIM? If you bought it in a shop it may be old stock and the credit is only for overseas calls.
    • Heng Leng
    • By Heng Leng 10th May 16, 11:48 AM
    • 4,214 Posts
    • 1,291 Thanks
    Heng Leng
    • #9
    • 10th May 16, 11:48 AM
    • #9
    • 10th May 16, 11:48 AM
    You do realise that 3 still roams on 2G EE when 'out in the sticks'

    My 3 sim card used to display 3 all the time - My iD sim says iD or EE depending on using 3(iD) or EE 2G.
    • grumbler
    • By grumbler 10th May 16, 12:30 PM
    • 51,388 Posts
    • 21,762 Thanks
    grumbler
    You do realise that 3 still roams on 2G EE when 'out in the sticks'

    My 3 sim card used to display 3 all the time - My iD sim says iD or EE depending on using 3(iD) or EE 2G.
    Originally posted by Heng Leng
    Who are you asking?

    The thread and the last posts are about Delight, not Three/iD.
    We are born naked, wet and hungry...Then things get worse.

    .withdrawal, NOT withdrawel ..bear with me, NOT bare with me
    .definitely, NOT definately ......separate, NOT seperate
    should have, NOT should of
    .....guaranteed, NOT guarenteed
    • Heng Leng
    • By Heng Leng 10th May 16, 7:42 PM
    • 4,214 Posts
    • 1,291 Thanks
    Heng Leng
    A number of posts mention using Delight (for the 123 tariff) due to needing 2G coverage (in rural locations)

    Who are you asking?
    The thread and the last posts are about Delight, not Three/iD.
    Originally posted by grumbler
    • craigr98
    • By craigr98 16th Sep 17, 5:38 AM
    • 166 Posts
    • 31 Thanks
    craigr98
    Been on Delight's website this morning and they offer unlimited minutes, calls and data for £15 a month with a bundle whats the catch?
    • ballyblack
    • By ballyblack 16th Sep 17, 8:15 AM
    • 3,436 Posts
    • 1,766 Thanks
    ballyblack
    No 4G coverage perhaps??


    https://kenstechtips.com/index.php/mobile-operators-explained-virtual-networks-and-coverage


    .
    Last edited by ballyblack; 16-09-2017 at 8:23 AM.
    • pmduk
    • By pmduk 16th Sep 17, 9:37 AM
    • 7,631 Posts
    • 5,491 Thanks
    pmduk
    And very poor, if any, customer service.
    • craigr98
    • By craigr98 16th Sep 17, 11:59 AM
    • 166 Posts
    • 31 Thanks
    craigr98
    Thank you will steer clear and stay with Virgin mobile I think.
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