Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • MSE Nick
    • By MSE Nick 27th Feb 15, 4:16 PM
    • 255Posts
    • 78Thanks
    MSE Nick
    Refurbished Mobiles guide - official forum discussion
    • #1
    • 27th Feb 15, 4:16 PM
    Refurbished Mobiles guide - official forum discussion 27th Feb 15 at 4:16 PM
    Hi all,

    This is an official discussion thread for our new Refurbished Mobiles guide, and we'd love your feedback. Have you got any pointers on the guide you'd like to pass on, any success stories from following its tips, or any info that'd help other MoneySavers? If so, just click 'reply' to post.

    Thanks for your help,

    MSE Nick
    Last edited by MSE Nick; 27-02-2015 at 4:20 PM.
Page 5
    • erehwon
    • By erehwon 17th Mar 16, 9:56 PM
    • 2 Posts
    • 0 Thanks
    erehwon
    Carphone Warehouse Refurbished Phones
    Hello

    Has anyone had any experience with refurbished phones from Carphone Warehouse?

    I sent my phone in for repair and they have apparently lost it! So they have offered me a refurbished phone as a replacement. Would this be 'as good as new'? They state on their web site that it will come with a 12 month manufacturers guarantee, rather than the 2 years I had before, though my phone is now 18 months old.

    Any insights into your experiences would be appreciated.

    Thanks
    • pappa golf
    • By pappa golf 17th Mar 16, 10:28 PM
    • 7,400 Posts
    • 7,560 Thanks
    pappa golf
    Hello

    Has anyone had any experience with refurbished phones from Carphone Warehouse?

    I sent my phone in for repair and they have apparently lost it! So they have offered me a refurbished phone as a replacement. Would this be 'as good as new'? They state on their web site that it will come with a 12 month manufacturers guarantee, rather than the 2 years I had before, though my phone is now 18 months old.

    Any insights into your experiences would be appreciated.

    Thanks
    Originally posted by erehwon



    your 18 mth old phone was sent in for repair , this could not be completed (lost it) so they are going to replace it , the replacement will only have the remainder of your original guarantee left on it , in your case the replacement phone will have 6 mths warranty ,
    • erehwon
    • By erehwon 20th Mar 16, 8:28 PM
    • 2 Posts
    • 0 Thanks
    erehwon
    Thanks Papa Golf.

    In the end I complained enough (after lots of calls and failed promises) that they gave me a voucher for a new phone. Lots of hard work but a good result in the end.
    • kah22
    • By kah22 14th Aug 16, 9:39 PM
    • 1,286 Posts
    • 457 Thanks
    kah22
    Reports would suggest that Apple will release a new iPhone early next month. I'm in the market for a new phone but not necessarily the latest.

    Once the new iPhone is introduced how long do you think it will it take for refurbished handsets to drop in price. I assume quite rapidly!. I'd be looking for an iPhone 6s

    I'd buy from a major retailer: O2, Argos, some of the major players.

    Kevin
    I used to be indecisive,but now I'm not so sure.
    • tinalives
    • By tinalives 31st Dec 16, 6:31 PM
    • 885 Posts
    • 101 Thanks
    tinalives
    Refurbished iPhone 6 from O2 - Can't cancel airtime only
    Hi All,

    Just a quick note so that no one else gets caught out:

    I followed the advice given on an MSE post which suggests that you can buy a cheap refurbished iPhone from 02 by selecting the phone, signing up to the cheapest 02 Refresh airtime tariff, and then cancelling the airtime tariff, leaving only the actual phone contract, HOWEVER, I've just come off the phone from 02 who will not let me cancel the 02 Refresh tariff only, and have said I can only cancel the whole contract and return the handset.
    • d123
    • By d123 17th Mar 17, 11:08 AM
    • 6,626 Posts
    • 4,242 Thanks
    d123
    Refurbished mobile is best and lowest rate mobile phone, if you want to buy mobile phone with less amount then you can buy refurbished mobile. These phone are good and look like a new phone. If you want to save money and buy refurbished mobile than you can contact . is best and leading refurbished, Used and Box-opened Mobile, Laptop and Tablet selling portal with huge discounts.
    Originally posted by Ankitkumar12
    Lovely
    ====
    • hander
    • By hander 4th Oct 17, 4:22 PM
    • 187 Posts
    • 48 Thanks
    hander
    Can anyone help me with an explanation of how the various US edition phones of flagship models end up for sale in the UK?

    I'm thinking of the various Samsungs with AT&T or T-mobile branding.

    Are they likely to be dodgy in some way? Often they are rooted (which isn't a big deal except for some apps).
    • mrkjd
    • By mrkjd 17th Oct 17, 1:28 PM
    • 24 Posts
    • 2 Thanks
    mrkjd
    I would like to flag an issue I am having with an eBay shop mentioned on the MSE refurb phone buying article. I recently bought an iPhone from the eBay shop hitechelectronicsuk. Unfortunately the phone had an intermittent issue with the GPS antenna resulting in unreliable connections when using mapping apps. It took me over the 30 day eBay returns period to pinpoint the problem to the phone (rather than a software issue) due to the intermittent nature so I had to contact hitechelectronicsuk to discuss options. They asked me to return the item for processing a REFUND in an eBay message to me so I duly sent it off to them. They also told me they were out of office for 2 weeks so delay sending it to them. Now they are saying their warranty is to repair the phone. The warranty does indeed say this but they told me by email/ebay message before I sent it off that they would refund. I have little faith in them carrying out an effective repair to the GPS chip / antenna in a phone and the fact they are back-peddling their initial offer to refund together with the delay in dealing with the matter on their side leaves me with little faith in them. Buying a refurb phone is always a risk but it seems buying one thru hitechelectronicsuk requires particularly careful consideration.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

3,438Posts Today

8,762Users online

Martin's Twitter
  • RT @LordsEconCom: On Tuesday Martin Lewis, Hannah Morrish & Shakira Martin gave evidence to the Cttee. Read the full transcript here: https?

  • Ta ta for now. Half term's starting, so I'm exchanging my MoneySavingExpert hat for one that says Daddy in big letters. See you in a week.

  • RT @thismorning: Can @MartinSLewis' deals save YOU cash? ???? https://t.co/igbHCwzeiN

  • Follow Martin