Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • Former MSE David P
    • By Former MSE David P 7th Oct 14, 6:23 PM
    • 13Posts
    • 5Thanks
    Former MSE David P
    BT Broadband top pick, we want your feedback
    • #1
    • 7th Oct 14, 6:23 PM
    BT Broadband top pick, we want your feedback 7th Oct 14 at 6:23 PM
    Hi all,

    In our broadband guide BT broadband is in our top picks.

    We're after feedback from people who have applied this deal and want to know your experience and if you had any trouble getting the broadband.

    Thanks for all help in advance
    Last edited by Former MSE David P; 20-10-2014 at 9:43 AM.
Page 8
    • Mister G
    • By Mister G 11th Oct 17, 11:56 AM
    • 414 Posts
    • 253 Thanks
    Mister G
    Hi
    Think to note whe signing up with BT. If you opt to pay line rental up front and they increase the prices during the term of the contact they will not credit you with any remaining line rental if you exercise your right to terminate the contract because of the increase in prices. They do not tell you this when you sign up.
    Originally posted by Rustym1
    I think that they have to now

    https://www.theguardian.com/money/2017/feb/22/bt-refuses-refund-prepaid-line-rental-cancel-service
    • boatman
    • By boatman 11th Oct 17, 1:58 PM
    • 3,382 Posts
    • 2,365 Thanks
    boatman
    Hi
    Think to note whe signing up with BT. If you opt to pay line rental up front and they increase the prices during the term of the contact they will not credit you with any remaining line rental if you exercise your right to terminate the contract because of the increase in prices. They do not tell you this when you sign up.
    Originally posted by Rustym1
    Look at message 180 at the bottom of page posted by a BT forum moderator, clearly states that if BT increase prices mid contract, you can leave and you will receive back the remaining line rental:
    https://community.bt.com/t5/Bills-Packages/BT-price-changes-April-and-August/td-p/1709458/highlight/false/page/18

    You may find you have to chase it, but that's another story..

    Its also worth pointing out that if you are leaving because of a price increase you do not have to return or pay for the home hub router.
    https://community.bt.com/t5/Bills-Packages/BT-price-changes-April-and-August/td-p/1709458/highlight/false/page/20
    Last edited by boatman; 11-10-2017 at 2:05 PM. Reason: ll
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

1,815Posts Today

7,903Users online

Martin's Twitter
  • Common question, but actually its pretty meaningless - the amount to govt is arbitrary - i explain why here...? https://t.co/W6NFlmztaV

  • RT @avantiproperty: @MartinSLewis You've got too much time on your hands.

  • Today's Twitter poll: Bit out of no where this one. If you wear a watch which wrist is it on...

  • Follow Martin