First Choice EPC
saker75
Posts: 335
Forumite
Hi all,
I paid for an EPC through http://firstchoiceepc.com
The assessor visited the property and undertook an assessment. Since then he has vanished into thin air, the report has not been uploaded and First Choice EPC are no longer replying to my emails.
At the very least I'd like to raise this with Trading Standards but don't know where First Choice EPC are based.
Any suggestions?
I paid for an EPC through http://firstchoiceepc.com
The assessor visited the property and undertook an assessment. Since then he has vanished into thin air, the report has not been uploaded and First Choice EPC are no longer replying to my emails.
At the very least I'd like to raise this with Trading Standards but don't know where First Choice EPC are based.
Any suggestions?
0
Comments
-
At the very least I'd like to raise this with Trading Standards but don't know where First Choice EPC are based.
No one seems to know where they are based!
http://www.housingenergyadvisor.com/blog/beware-of-the-online-epc-cowboys/ (read the reviews at the bottom)
How did you paid for the assessment?
If by way of debit or credit card then you should contact your card issuer. Explain what has happened and request a chargeback of the money.
This isn't guaranteed to get your money back but it's probably your only option.0 -
This is their lookup:
canonical name firstchoiceepc.com.
aliases
addresses 82.165.153.62
Domain Whois record
Queried whois.internic.net with "dom firstchoiceepc.com"...
Domain Name: FIRSTCHOICEEPC.COM
Registrar: GODADDY.COM, LLC
Whois Server: whois.godaddy.com
Referral URL: http://registrar.godaddy.com
Name Server: NS01.DOMAINCONTROL.COM
Name Server: NS02.DOMAINCONTROL.COM
Status: clientDeleteProhibited
Status: clientRenewProhibited
Status: clientTransferProhibited
Status: clientUpdateProhibited
Updated Date: 19-aug-2014
Creation Date: 26-mar-2014
Expiration Date: 26-mar-2015
>>> Last update of whois database: Sat, 20 Sep 2014 07:24:23 UTC <<<
Queried whois.godaddy.com with "firstchoiceepc.com"...
Domain Name: FIRSTCHOICEEPC.COM
Registry Domain ID: 1852041644_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2014-03-26 06:56:17
Creation Date: 2014-03-26 06:56:17
Registrar Registration Expiration Date: 2015-03-26 06:56:17
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: [email protected]
Registrar Abuse Contact Phone: +1.480-624-2505
Domain Status: clientTransferProhibited
Domain Status: clientUpdateProhibited
Domain Status: clientRenewProhibited
Domain Status: clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Registration Private
Registrant Organization: Domains By Proxy, LLC
Registrant Street: DomainsByProxy.com
Registrant Street: 14747 N Northsight Blvd Suite 111, PMB 309
Registrant City: Scottsdale
Registrant State/Province: Arizona
Registrant Postal Code: 85260
Registrant Country: United States
Registrant Phone: +1.4806242599
Registrant Phone Ext:
Registrant Fax: +1.4806242598
Registrant Fax Ext:
Registrant Email: [email protected]
Registry Admin ID:
Admin Name: Registration Private
Admin Organization: Domains By Proxy, LLC
Admin Street: DomainsByProxy.com
Admin Street: 14747 N Northsight Blvd Suite 111, PMB 309
Admin City: Scottsdale
Admin State/Province: Arizona
Admin Postal Code: 85260
Admin Country: United States
Admin Phone: +1.4806242599
Admin Phone Ext:
Admin Fax: +1.4806242598
Admin Fax Ext:
Admin Email: [email protected]
Registry Tech ID:
Tech Name: Registration Private
Tech Organization: Domains By Proxy, LLC
Tech Street: DomainsByProxy.com
Tech Street: 14747 N Northsight Blvd Suite 111, PMB 309
Tech City: Scottsdale
Tech State/Province: Arizona
Tech Postal Code: 85260
Tech Country: United States
Tech Phone: +1.4806242599
Tech Phone Ext:
Tech Fax: +1.4806242598
Tech Fax Ext:
Tech Email: [email protected]
Name Server: NS01.DOMAINCONTROL.COM
Name Server: NS02.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
Last update of WHOIS database: 2014-09-20T07:00:00Z
****************************************************
See Business Registration Listing
****************************************************
Copy and paste the link below to view additional details:
http://who.godaddy.com/whoischeck.aspx?domain=FIRSTCHOICEEPC.COM
Network Whois record
Queried whois.ripe.net with "-B 82.165.153.62"...
% Information related to '82.165.144.0 - 82.165.157.255'
% Abuse contact for '82.165.144.0 - 82.165.157.255' is '[email protected]'
inetnum: 82.165.144.0 - 82.165.157.255
netname: SCHLUND-CUSTOMERS
descr: 1&1 Internet AG
country: DE
org: ORG-SA12-RIPE
admin-c: IPAD-RIPE
tech-c: IPOP-RIPE
remarks: INFRA-AW
remarks: in case of abuse or spam, please mailto: [email protected]
status: ASSIGNED PA
notify: [email protected]
mnt-by: AS8560-MNT
changed: [email protected] 20131009
source: RIPE
organisation: ORG-SA12-RIPE
org-name: 1&1 Internet AG
org-type: LIR
address: 1&1 Internet AG Axel Fischer Brauerstr.48 76135 Karlsruhe GERMANY
phone: +49 721 91374 0
fax-no: +49 721 91374 212
e-mail: [email protected]
mnt-ref: RIPE-NCC-HM-MNT
mnt-ref: AS8560-MNT
mnt-ref: SCHLUND-MNT
mnt-by: RIPE-NCC-HM-MNT
changed: [email protected] 20040415
changed: [email protected] 20040512
changed: [email protected] 20040611
changed: [email protected] 20040611
changed: [email protected] 20040723
changed: [email protected] 20041116
changed: [email protected] 20041116
changed: [email protected] 20041122
changed: [email protected] 20041122
changed: [email protected] 20050316
changed: [email protected] 20050324
changed: [email protected] 20050810
changed: [email protected] 20051208
changed: [email protected] 20051212
changed: [email protected] 20051213
changed: [email protected] 20051214
changed: [email protected] 20051223
changed: [email protected] 20060216
changed: [email protected] 20060216
changed: [email protected] 20060217
changed: [email protected] 20060217
changed: [email protected] 20060217
changed: [email protected] 20060222
changed: [email protected] 20060222
changed: [email protected] 20060223
changed: [email protected] 20060412
changed: [email protected] 20061121
changed: [email protected] 20061121
changed: [email protected] 20061128
changed: [email protected] 20061129
changed: [email protected] 20061130
changed: [email protected] 20061130
changed: [email protected] 20061130
changed: [email protected] 20061130
changed: [email protected] 20070209
changed: [email protected] 20070210
changed: [email protected] 20070807
changed: [email protected] 20070808
changed: [email protected] 20070813
changed: [email protected] 20070813
changed: [email protected] 20070813
changed: [email protected] 20071016
changed: [email protected] 20071030
changed: [email protected] 20071030
changed: [email protected] 20071031
changed: [email protected] 20080718
changed: [email protected] 20090514
changed: [email protected] 20090514
changed: [email protected] 20090528
changed: [email protected] 20130611
admin-c: IPAD-RIPE
admin-c: RME9-RIPE
admin-c: AFI5-RIPE
admin-c: JR2342-RIPE
abuse-c: ABDE2-RIPE
source: RIPE
role: IP Administration
address: 1&1 Internet AG
e-mail: [email protected]
admin-c: AFI5-RIPE
admin-c: RME9-RIPE
admin-c: JR2342-RIPE
admin-c: LTO3-RIPE
admin-c: ZIG-RIPE
admin-c: MI-RIPE
admin-c: MINK-RIPE
admin-c: VR-RIPE
tech-c: AFI5-RIPE
tech-c: RME9-RIPE
tech-c: JR2342-RIPE
tech-c: LTO3-RIPE
nic-hdl: IPAD-RIPE
notify: [email protected]
abuse-mailbox: [email protected]
mnt-by: AS8560-MNT
changed: [email protected] 20131119
source: RIPE
role: IP Operations
address: 1&1 Internet AG
e-mail: [email protected]
admin-c: AFI5-RIPE
admin-c: RME9-RIPE
admin-c: JR2342-RIPE
admin-c: LTO3-RIPE
tech-c: AFI5-RIPE
tech-c: RME9-RIPE
tech-c: JR2342-RIPE
tech-c: LTO3-RIPE
nic-hdl: IPOP-RIPE
notify: [email protected]
abuse-mailbox: [email protected]
mnt-by: AS8560-MNT
changed: [email protected] 20131119
source: RIPE
% Information related to '82.165.0.0/16AS8560'
route: 82.165.0.0/16
descr: SCHLUND-PA-4
origin: AS8560
notify: [email protected]
mnt-by: AS8560-MNT
changed: [email protected] 20050811
changed: [email protected] 20071030
changed: [email protected] 20090514
source: RIPE
% This query was served by the RIPE Database Query Service version 1.75 (DB-4)
DNS records
name class type data time to live
firstchoiceepc.com IN SOA
server: ns01.domaincontrol.com
email: [email protected]
serial: 2014081900
refresh: 28800
retry: 7200
expire: 604800
minimum ttl: 600
3600s (01:00:00)
firstchoiceepc.com IN A 82.165.153.62 600s (00:10:00)
firstchoiceepc.com IN MX
preference: 20
exchange: alt1.aspmx.l.google.com
3600s (01:00:00)
firstchoiceepc.com IN MX
preference: 30
exchange: alt2.aspmx.l.google.com
3600s (01:00:00)
firstchoiceepc.com IN MX
preference: 10
exchange: aspmx.l.google.com
3600s (01:00:00)
firstchoiceepc.com IN MX
preference: 50
exchange: aspmx3.l.googlemail.com
3600s (01:00:00)
firstchoiceepc.com IN MX
preference: 40
exchange: aspmx2.l.googlemail.com
3600s (01:00:00)
firstchoiceepc.com IN NS ns01.domaincontrol.com 3600s (01:00:00)
firstchoiceepc.com IN NS ns02.domaincontrol.com 3600s (01:00:00)
firstchoiceepc.com IN TXT google-site-verification=0KdV5DEwibZt4OlmNqI4_IeylwJCd7sVgI5RjtfKR2U 3600s (01:00:00)
62.153.165.82.in-addr.arpa IN PTR firstchoiceepc.com 7200s (02:00:00)
153.165.82.in-addr.arpa IN NS crns.1and1-dns.com 172800s (2.00:00:00)
153.165.82.in-addr.arpa IN NS crns.1and1-dns.biz 172800s (2.00:00:00)
153.165.82.in-addr.arpa IN NS crns.1and1-dns.org 172800s (2.00:00:00)
153.165.82.in-addr.arpa IN NS crns.1and1-dns.de 172800s (2.00:00:00)
153.165.82.in-addr.arpa IN SOA
server: rns.1and1-dns.de
email: [email protected]
serial: 1409080000
refresh: 28800
retry: 7200
expire: 604800
minimum ttl: 1800
86400s0 -
This is their lookup:
canonical name firstchoiceepc.com.
aliases
addresses 82.165.153.62
Domain Whois record
Queried whois.internic.net with "dom firstchoiceepc.com"...
Domain Name: FIRSTCHOICEEPC.COM
Registrar: GODADDY.COM, LLC
Whois Server: whois.godaddy.com
Referral URL: http://registrar.godaddy.com
Name Server: NS01.DOMAINCONTROL.COM
Name Server: NS02.DOMAINCONTROL.COM
Status: clientDeleteProhibited
Status: clientRenewProhibited
Status: clientTransferProhibited
Status: clientUpdateProhibited
Updated Date: 19-aug-2014
Creation Date: 26-mar-2014
Expiration Date: 26-mar-2015
>>> Last update of whois database: Sat, 20 Sep 2014 07:24:23 UTC <<<
Queried whois.godaddy.com with "firstchoiceepc.com"...
Domain Name: FIRSTCHOICEEPC.COM
Registry Domain ID: 1852041644_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2014-03-26 06:56:17
Creation Date: 2014-03-26 06:56:17
Registrar Registration Expiration Date: 2015-03-26 06:56:17
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: [email protected]
Registrar Abuse Contact Phone: +1.480-624-2505
Domain Status: clientTransferProhibited
Domain Status: clientUpdateProhibited
Domain Status: clientRenewProhibited
Domain Status: clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Registration Private
Registrant Organization: Domains By Proxy, LLC
Registrant Street: DomainsByProxy.com
Registrant Street: 14747 N Northsight Blvd Suite 111, PMB 309
Registrant City: Scottsdale
Registrant State/Province: Arizona
Registrant Postal Code: 85260
Registrant Country: United States
Registrant Phone: +1.4806242599
Registrant Phone Ext:
Registrant Fax: +1.4806242598
Registrant Fax Ext:
Registrant Email: [email protected]
Registry Admin ID:
Admin Name: Registration Private
Admin Organization: Domains By Proxy, LLC
Admin Street: DomainsByProxy.com
Admin Street: 14747 N Northsight Blvd Suite 111, PMB 309
Admin City: Scottsdale
Admin State/Province: Arizona
Admin Postal Code: 85260
Admin Country: United States
Admin Phone: +1.4806242599
Admin Phone Ext:
Admin Fax: +1.4806242598
Admin Fax Ext:
Admin Email: [email protected]
Registry Tech ID:
Tech Name: Registration Private
Tech Organization: Domains By Proxy, LLC
Tech Street: DomainsByProxy.com
Tech Street: 14747 N Northsight Blvd Suite 111, PMB 309
Tech City: Scottsdale
Tech State/Province: Arizona
Tech Postal Code: 85260
Tech Country: United States
Tech Phone: +1.4806242599
Tech Phone Ext:
Tech Fax: +1.4806242598
Tech Fax Ext:
Tech Email: [email protected]
Name Server: NS01.DOMAINCONTROL.COM
Name Server: NS02.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
Last update of WHOIS database: 2014-09-20T07:00:00Z
****************************************************
See Business Registration Listing
****************************************************
Copy and paste the link below to view additional details:
http://who.godaddy.com/whoischeck.aspx?domain=FIRSTCHOICEEPC.COM
Network Whois record
Queried whois.ripe.net with "-B 82.165.153.62"...
% Information related to '82.165.144.0 - 82.165.157.255'
% Abuse contact for '82.165.144.0 - 82.165.157.255' is '[email protected]'
inetnum: 82.165.144.0 - 82.165.157.255
netname: SCHLUND-CUSTOMERS
descr: 1&1 Internet AG
country: DE
org: ORG-SA12-RIPE
admin-c: IPAD-RIPE
tech-c: IPOP-RIPE
remarks: INFRA-AW
remarks: in case of abuse or spam, please mailto: [email protected]
status: ASSIGNED PA
notify: [email protected]
mnt-by: AS8560-MNT
changed: [email protected] 20131009
source: RIPE
organisation: ORG-SA12-RIPE
org-name: 1&1 Internet AG
org-type: LIR
address: 1&1 Internet AG Axel Fischer Brauerstr.48 76135 Karlsruhe GERMANY
phone: +49 721 91374 0
fax-no: +49 721 91374 212
e-mail: [email protected]
mnt-ref: RIPE-NCC-HM-MNT
mnt-ref: AS8560-MNT
mnt-ref: SCHLUND-MNT
mnt-by: RIPE-NCC-HM-MNT
changed: [email protected] 20040415
changed: [email protected] 20040512
changed: [email protected] 20040611
changed: [email protected] 20040611
changed: [email protected] 20040723
changed: [email protected] 20041116
changed: [email protected] 20041116
changed: [email protected] 20041122
changed: [email protected] 20041122
changed: [email protected] 20050316
changed: [email protected] 20050324
changed: [email protected] 20050810
changed: [email protected] 20051208
changed: [email protected] 20051212
changed: [email protected] 20051213
changed: [email protected] 20051214
changed: [email protected] 20051223
changed: [email protected] 20060216
changed: [email protected] 20060216
changed: [email protected] 20060217
changed: [email protected] 20060217
changed: [email protected] 20060217
changed: [email protected] 20060222
changed: [email protected] 20060222
changed: [email protected] 20060223
changed: [email protected] 20060412
changed: [email protected] 20061121
changed: [email protected] 20061121
changed: [email protected] 20061128
changed: [email protected] 20061129
changed: [email protected] 20061130
changed: [email protected] 20061130
changed: [email protected] 20061130
changed: [email protected] 20061130
changed: [email protected] 20070209
changed: [email protected] 20070210
changed: [email protected] 20070807
changed: [email protected] 20070808
changed: [email protected] 20070813
changed: [email protected] 20070813
changed: [email protected] 20070813
changed: [email protected] 20071016
changed: [email protected] 20071030
changed: [email protected] 20071030
changed: [email protected] 20071031
changed: [email protected] 20080718
changed: [email protected] 20090514
changed: [email protected] 20090514
changed: [email protected] 20090528
changed: [email protected] 20130611
admin-c: IPAD-RIPE
admin-c: RME9-RIPE
admin-c: AFI5-RIPE
admin-c: JR2342-RIPE
abuse-c: ABDE2-RIPE
source: RIPE
role: IP Administration
address: 1&1 Internet AG
e-mail: [email protected]
admin-c: AFI5-RIPE
admin-c: RME9-RIPE
admin-c: JR2342-RIPE
admin-c: LTO3-RIPE
admin-c: ZIG-RIPE
admin-c: MI-RIPE
admin-c: MINK-RIPE
admin-c: VR-RIPE
tech-c: AFI5-RIPE
tech-c: RME9-RIPE
tech-c: JR2342-RIPE
tech-c: LTO3-RIPE
nic-hdl: IPAD-RIPE
notify: [email protected]
abuse-mailbox: [email protected]
mnt-by: AS8560-MNT
changed: [email protected] 20131119
source: RIPE
role: IP Operations
address: 1&1 Internet AG
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admin-c: AFI5-RIPE
admin-c: RME9-RIPE
admin-c: JR2342-RIPE
admin-c: LTO3-RIPE
tech-c: AFI5-RIPE
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notify: [email protected]
abuse-mailbox: [email protected]
mnt-by: AS8560-MNT
changed: [email protected] 20131119
source: RIPE
% Information related to '82.165.0.0/16AS8560'
route: 82.165.0.0/16
descr: SCHLUND-PA-4
origin: AS8560
notify: [email protected]
mnt-by: AS8560-MNT
changed: [email protected] 20050811
changed: [email protected] 20071030
changed: [email protected] 20090514
source: RIPE
% This query was served by the RIPE Database Query Service version 1.75 (DB-4)
DNS records
name class type data time to live
firstchoiceepc.com IN SOA
server: ns01.domaincontrol.com
email: [email protected]
serial: 2014081900
refresh: 28800
retry: 7200
expire: 604800
minimum ttl: 600
3600s (01:00:00)
firstchoiceepc.com IN A 82.165.153.62 600s (00:10:00)
firstchoiceepc.com IN MX
preference: 20
exchange: alt1.aspmx.l.google.com
3600s (01:00:00)
firstchoiceepc.com IN MX
preference: 30
exchange: alt2.aspmx.l.google.com
3600s (01:00:00)
firstchoiceepc.com IN MX
preference: 10
exchange: aspmx.l.google.com
3600s (01:00:00)
firstchoiceepc.com IN MX
preference: 50
exchange: aspmx3.l.googlemail.com
3600s (01:00:00)
firstchoiceepc.com IN MX
preference: 40
exchange: aspmx2.l.googlemail.com
3600s (01:00:00)
firstchoiceepc.com IN NS ns01.domaincontrol.com 3600s (01:00:00)
firstchoiceepc.com IN NS ns02.domaincontrol.com 3600s (01:00:00)
firstchoiceepc.com IN TXT google-site-verification=0KdV5DEwibZt4OlmNqI4_IeylwJCd7sVgI5RjtfKR2U 3600s (01:00:00)
62.153.165.82.in-addr.arpa IN PTR firstchoiceepc.com 7200s (02:00:00)
153.165.82.in-addr.arpa IN NS crns.1and1-dns.com 172800s (2.00:00:00)
153.165.82.in-addr.arpa IN NS crns.1and1-dns.biz 172800s (2.00:00:00)
153.165.82.in-addr.arpa IN NS crns.1and1-dns.org 172800s (2.00:00:00)
153.165.82.in-addr.arpa IN NS crns.1and1-dns.de 172800s (2.00:00:00)
153.165.82.in-addr.arpa IN SOA
server: rns.1and1-dns.de
email: [email protected]
serial: 1409080000
refresh: 28800
retry: 7200
expire: 604800
minimum ttl: 1800
86400s0 -
Hi all,
I paid for an EPC through http://firstchoiceepc.com
The assessor visited the property and undertook an assessment. Since then he has vanished into thin air, the report has not been uploaded and First Choice EPC are no longer replying to my emails.
At the very least I'd like to raise this with Trading Standards but don't know where First Choice EPC are based.
Any suggestions?
http://www.housingenergyadvisor.com/blog/beware-of-the-online-epc-cowboys/0 -
If you google them this is the 3rd result
http://www.housingenergyadvisor.com/blog/beware-of-the-online-epc-cowboys/
And that helps how?
You state that other peoples posts are not useful then go on to duplicate information that has already been posted by others!0 -
Hermione_Granger wrote: »And that helps how?
You state that other peoples posts are not useful then go on to duplicate information that has already been posted by others!0 -
The wally has gone on my ignore list where irritants go.0
-
Their last known address was:
Maylands Business Centre
Redbourn Road
Hemel Hempstead
Hertfordshire
HP2 7ES
They also operate as deadirect.com and epclocal.net. You can see on these sites that they still have their address and phone number displayed however they have recently removed these details from firstchoiceepc.com. They also have a software company called kymsoft.com apparently owned by a chap called Chris Scott.0 -
I booked an EPC with Firstchoice EPC and when they hadnot contacted me by 1400 hrs on the next working day I arranged for the EPC tobe done by another company. Very efficient – came at 1630hrs on the same day.
When Firstchoice EPC eventually contacted me I told them that they were too late and cancelled.
Then the emails started coming. After the 4th I informed the company that any further communication would be considered harassment and I asked for their registered address so that I could commence legal proceedings. I have had no further response and certainly not received details of their registered address.
Consumer Contracts (Information Cancellation and Additional Charges) Regulation 2013 which came into force on 13th June 2014 is the relevant legislation which gives a statutory right to cancel within 14days. Any terms and conditions which claim to override this are illegal.
My advice would be “Don’t pay anything upfront to thiscompany.”0 -
Hi
This is hidden away at the bottom of their Terms
Correspondence Address
First Choice (A035)
Duquesa Business Centre
P. O. Box 157
Sabinillas
Manilva
Malaga
29692
Spain0
This discussion has been closed.
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