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  • FIRST POST
    • Harold.Finch
    • By Harold.Finch 1st May 14, 9:30 AM
    • 59Posts
    • 17Thanks
    Harold.Finch
    Identity Protect Limited - Domain Name Question
    • #1
    • 1st May 14, 9:30 AM
    Identity Protect Limited - Domain Name Question 1st May 14 at 9:30 AM
    I have a UK domain name which is used for family members email and web pages. When I registered the name I was given the option to 'opt out' of having my contact details displayed when anyone does a whois search on the Nominet site.

    I now see that although my details are not displayed the domain is now allocated to 'Identity Protect Limited'. It would seem that either Nominet or my Domain Provider are using this company to provide privacy services and their name and address appear as the owner of the domain.

    Further checking reveals that they do now 'own' this domain, although it would immediately revert to me if I opt out of the whois privacy. I have done this and I am once again shown as the owner of my domain, albeit that my contact details are now published.

    Sorry if this is a bit technical for many readers on here but those who know about domain registration will understand. Does anyone have any views on this company and the methods used? One obvious implication is that if a person fails to renew their domain, for whatever reason, full ownership may pass to Identity Protect Limited. Any views, just curious?
Page 1
    • InsideInsurance
    • By InsideInsurance 1st May 14, 10:03 AM
    • 22,222 Posts
    • 11,386 Thanks
    InsideInsurance
    • #2
    • 1st May 14, 10:03 AM
    • #2
    • 1st May 14, 10:03 AM
    Who did you buy the domain via?

    Only personal (both in owner and in use) .uk domains were allowed to have domain privacy from Nominet itself.

    I see 123-Reg use Identity Protect Limited if you want domain privacy for a domain that isnt registered for personal use by a private individual and covers all their domains. They also charge for the service.

    May be worth investigating the link between 123-reg and Identity Protect Limited

    What do they use the domain for? Why do they need privacy?
    • grumpycrab
    • By grumpycrab 1st May 14, 10:15 AM
    • 3,001 Posts
    • 1,335 Thanks
    grumpycrab
    • #3
    • 1st May 14, 10:15 AM
    • #3
    • 1st May 14, 10:15 AM
    Why do they need privacy?
    Originally posted by InsideInsurance
    Whilst I cannot answer any questions, the OPs name - Harold Finch - may provide a clue
    Hi, we’ve had to remove your signature because somebody complained that the information contained within it was too helpful.
    • InsideInsurance
    • By InsideInsurance 1st May 14, 10:25 AM
    • 22,222 Posts
    • 11,386 Thanks
    InsideInsurance
    • #4
    • 1st May 14, 10:25 AM
    • #4
    • 1st May 14, 10:25 AM
    May be worth investigating the link between 123-reg and Identity Protect Limited
    Originally posted by InsideInsurance
    As suspected, 123-Reg own the company, so its just them charging a fee for their own services and trying to protect their own identity plus make you think you are buying a service from another company.

    They say you can still do opt outs for WhoIs on personal .UK domains but this now has to be done directly with Nominet and not available through their control panels/ buying process etc
    • Harold.Finch
    • By Harold.Finch 1st May 14, 1:13 PM
    • 59 Posts
    • 17 Thanks
    Harold.Finch
    • #5
    • 1st May 14, 1:13 PM
    • #5
    • 1st May 14, 1:13 PM
    As suspected, 123-Reg own the company, so its just them charging a fee for their own services and trying to protect their own identity plus make you think you are buying a service from another company.

    They say you can still do opt outs for WhoIs on personal .UK domains but this now has to be done directly with Nominet and not available through their control panels/ buying process etc
    Originally posted by InsideInsurance
    Thanks for the replies guys. As far as the privacy question, as a family we believe there is too much out there on everyone and although perhaps naive, we prefer to keep what we can out of the public domain.

    Thanks for the info about 123REG owning the company. I had a Google earlier but didn't turn up that connection. My bad, I guess. Our domains are with Heart Internet, which I believe was started by the same people who started 123REG before selling it to Webfusion.

    Will take a look at the Nominet site to see if I can find a way to do it there as the domain is a private .co.uk one.

    Thanks for the help. Appreciated.
    • grumpycrab
    • By grumpycrab 1st May 14, 1:31 PM
    • 3,001 Posts
    • 1,335 Thanks
    grumpycrab
    • #6
    • 1st May 14, 1:31 PM
    • #6
    • 1st May 14, 1:31 PM
    Blimey, is being a director with as many companies as possible a challenge or something? Not saying (at all) that this is bad thing but James Leslie Shutler gets around quite a bit.
    http://companycheck.co.uk/director/918459593
    He's also a Director (tax adviser) at Heart.
    Hi, we’ve had to remove your signature because somebody complained that the information contained within it was too helpful.
    • Harold.Finch
    • By Harold.Finch 4th May 14, 8:59 AM
    • 59 Posts
    • 17 Thanks
    Harold.Finch
    • #7
    • 4th May 14, 8:59 AM
    • #7
    • 4th May 14, 8:59 AM
    Update:

    Using Identity Protect via Heart Internet doesn't appear to cost anything for private individuals but I am still concerned about 'signing over' my domain name to a third party.

    Subsequently, I have logged on to Nominet using my registration address and was able to set the 'whois' response as it was before. In other words, my name as the registrar but with other details suppressed.

    Happy now.
  • FreshC
    • #8
    • 6th Sep 14, 11:23 AM
    • #8
    • 6th Sep 14, 11:23 AM
    I traced TAD / driving-vehicle-licence.co.uk to Identity Protect because they charge for what are free services like declaring SORN etc and have now taken the full £35 originally agreed to instead of the £8 for cancellation as stated in the "Contract" / Terms & Conditions, though the service was not used.
    • smartermind
    • By smartermind 25th Oct 14, 3:11 PM
    • 13 Posts
    • 7 Thanks
    smartermind
    • #9
    • 25th Oct 14, 3:11 PM
    • #9
    • 25th Oct 14, 3:11 PM
    I have a UK domain name which is used for family members email and web pages. When I registered the name I was given the option to 'opt out' of having my contact details displayed when anyone does a whois search on the Nominet site.

    I now see that although my details are not displayed the domain is now allocated to 'Identity Protect Limited'. It would seem that either Nominet or my Domain Provider are using this company to provide privacy services and their name and address appear as the owner of the domain.

    Further checking reveals that they do now 'own' this domain, although it would immediately revert to me if I opt out of the whois privacy. I have done this and I am once again shown as the owner of my domain, albeit that my contact details are now published.

    Sorry if this is a bit technical for many readers on here but those who know about domain registration will understand. Does anyone have any views on this company and the methods used? One obvious implication is that if a person fails to renew their domain, for whatever reason, full ownership may pass to Identity Protect Limited. Any views, just curious?
    Originally posted by Harold.Finch
    To be fair, you want to have your cake and eat it! To have privacy, someone's details must be entered in Nominet domain registrars information. 123Reg have opted to use Identity Protect. Is that any different to 123Reg providing their own details. Maybe they use a subsidiary to protect their own email/servers from being spammed!

    As for losing the domain to Identity Protect, is that any different to losing it to 123Reg if you forget to renew it? Hardly!

    You seem to have cut your nose to spite your face! (I understand why you may want to keep your identity private. I have a few domains and get spammed all the time. So I use a tired and old email address for the domain registration. They can spam away all they like as the emails get ignored.).

    By the way I am not in favour of Identity Protect. A spammer I want to get the details of has hidden their details using Identity protect. So I will have to write to Identity Protect to get the spammer's details.
    • Noblelox
    • By Noblelox 25th Apr 16, 9:04 PM
    • 1 Posts
    • 0 Thanks
    Noblelox
    Well.....
    Investigating shows that it has the same address and directors as 123reg, so it is definitely their company. As for them owning the domain, that sounds a bit suspect, as does the fact that the company only ever submits dormant company accounts to Companies House.

    Personally, I get my domains off of 1and1.de, who are just as cheap, if not cheaper, and a whois lookup shows my name, but tells people that I have opted out from displaying my address, which is fine. If Harold Finch is super paranoid, that's up to him, but I am happy with my lookup details, and the ownership of my domains.
    • Le_Kirk
    • By Le_Kirk 26th Apr 16, 9:54 AM
    • 1,693 Posts
    • 841 Thanks
    Le_Kirk
    Hmmm, signing up, picking up a two-year old post just to advertise a domain supplier. Sniff, sniff! Apologies if I'm wrong
    • Lynne66
    • By Lynne66 3rd Oct 16, 9:20 PM
    • 1 Posts
    • 0 Thanks
    Lynne66
    Bit shocked!!
    Back in 2007 I made a website with a registered domain name, subsequently set up a business and deleted the original website and all its content. The domain name was sold on in 2009 when I sold my business and I checked that when a google search was done the website was actually defunked.
    quite by chance my son googled the old web address and the 2007 website has appeared exactly as it was still containing my personal details and that of other family members.
    I cant remember the free web builder I used. I traced the owner of the domain name back to James Shutler and Identity protect Ltd.

    How do I get this taken down and my details removed.? I dont care about the domain name it was bought by someone else in 2009 I just want the content gone.... how can all the contact reappear (minus all my pictures) and incidentally its reappears with a "sponsors" add for a company which looks decidedly dodgy.
    Last edited by Lynne66; 03-10-2016 at 9:31 PM. Reason: add extra information
    • bingo bango
    • By bingo bango 4th Oct 16, 10:53 AM
    • 2,439 Posts
    • 1,446 Thanks
    bingo bango
    If someone else has been using the domain name since 2009, then what your son spotted was almost definitely a cached version of the site, probably on archive.org

    The following text is from their FAQ which might give you a starting point. The first part can be ignored as you no longer control the domain.

    How can I have my site's pages excluded from the Wayback Machine?

    You can exclude your site from display in the Wayback Machine by placing a robots.txt file on your web server that is set to disallow User-Agent: ia_archiver. You can also send an email request for us to review to info@archive.org with the URL (web address) in the text of your message.

    Good luck, and please post back to let us know if the request works.
    • absolutereturn
    • By absolutereturn 26th Feb 17, 8:28 PM
    • 248 Posts
    • 163 Thanks
    absolutereturn
    Investigating shows that it has the same address and directors as 123reg, so it is definitely their company. As for them owning the domain, that sounds a bit suspect, as does the fact that the company only ever submits dormant company accounts to Companies House.

    Personally, I get my domains off of 1and1.de, who are just as cheap, if not cheaper, and a whois lookup shows my name, but tells people that I have opted out from displaying my address, which is fine. If Harold Finch is super paranoid, that's up to him, but I am happy with my lookup details, and the ownership of my domains.
    Originally posted by Noblelox
    Hmmm, signing up, picking up a two-year old post just to advertise a domain supplier. Sniff, sniff! Apologies if I'm wrong
    Originally posted by Le_Kirk
    Looks like you were right, as that's the only post they ever made.

    I signed up years ago, but only picked up this year old post to say all the opposite, i.e. that I wouldn't recommend the company named above. I use them simply because they were recommended to me as a reasonably priced multiple domain hosting provider in 2001, when I registered my name as a domain with them. Transferring the domain would mean not having emails while it's all done.

    I cancelled the Windows hosting contract I had with them since 2001 in Dec 2015, I lost access to the server and all my old emails, my email account was transferred to a cheaper account. 1and1 kept trying to charge me for the contract I cancelled, arguing I'd only cancelled the domain names. They don't allow you to pay your invoices individually, you need to store a payment method with them and they help themselves to your money, so I used a card with very little on it. After a flurry of emails, they passed the "debt" to Arvato, a DCA that hounded me by phone, text and email. After numerous complaints, the account was passed back to 1and1, who promptly proceeded to take the money as soon as I updated my payment details, last November. That was the last straw and I threatened to report them to TS if they didn't refund the money, which they did, but it took A WHOLE YEAR to deal with a simple contract cancellation!!!

    Someone I know tried to use 1and1 domain privacy and their details were showing, 1and1 said it had been a "glitch" but that's enough for you privacy to be breached, they are most unreliable.

    I have registered domains with 123Reg for 15 years with no troubles whatsoever, and have also used ID Protect with a couple of domains. Nothing wrong with their services, unlike the other one...
    Financial institutions take advantage of the unwary, it's time we became knowledgeable.
    Any comments are based on personal experience and interest in consumer matters, they do not constitute advice.
    • Sunnyspell
    • By Sunnyspell 16th Mar 17, 7:35 PM
    • 3 Posts
    • 0 Thanks
    Sunnyspell
    I wouldn't recommend using Identity Protect Limited to protect your identity, they received a complaint and just removed the privacy without notification, not until the privacy had been removed, leaving the registrant's details plain for all to see. Anybody can complain about a website. It is a common misconception to assume that, if you want to keep you ID private, you have something to hide. There may be a good reason for that, you may be unmasking a scammer, exposing a criminal, etc. You don't want them to know who you are and where you live, that could have very serious consequences, yet they take the word of whoever complains to them and just remove the privacy you paid for, without warning. It's not just disgraceful but downright dangerous in some cases.

    I always assumed that they may reveal your identity if there was a court order, law enforcement action or a request from a government body like HMRC, but not that they would just remove the protection without any official involvement. They should be reported to Trading Standards for false advertising. It's not a matter of getting the £5 or so back, the consequences can be far reaching and you can't do anything about it.

    Identity Protect Limited are part of 123Reg, same director, probably just set up to get more people to register .co.uk domains with them because not everyone was offering this service with .co.uk domains.

    If you want to protect your identity, register a .com domain instead.
    Last edited by Sunnyspell; 16-03-2017 at 7:41 PM.
    • esuhl
    • By esuhl 16th Mar 17, 8:32 PM
    • 7,239 Posts
    • 5,138 Thanks
    esuhl
    I have a domain with 123-reg. It's registered in my name, but my contact details aren't shown with whois.

    Unless you don't want your name appearing, I can't see why you'd need to use a privacy service.

    Here's a section of the whois, as an example:

    Registrant:
    <<MY NAME>>

    Registrant type:
    UK Individual

    Registrant's address:
    The registrant is a non-trading individual who has opted to have their address omitted from the WHOIS service.

    Data validation:
    Nominet was able to match the registrant's name and address against a 3rd party data source on 10-Dec-2012
    • absolutereturn
    • By absolutereturn 16th Mar 17, 8:37 PM
    • 248 Posts
    • 163 Thanks
    absolutereturn
    I have a domain with 123-reg. It's registered in my name, but my contact details aren't shown with whois.

    Unless you don't want your name appearing, I can't see why you'd need to use a privacy service.

    Here's a section of the whois, as an example:
    Originally posted by esuhl
    That is precisely the reason to use a privacy service, to avoid your name appearing. Until a few minutes ago, when I got the email alert that someone had replied to this thread and I came to read the reply, I had no idea that could happen. I would also have expected them never to remove the privacy, maybe disclose your details to the authorities if necessary but not to cancel the privacy without notice.

    I wouldn't want 123 or Identity Protect Limited to do that with any of my domains, and I have quite a few with them.
    Financial institutions take advantage of the unwary, it's time we became knowledgeable.
    Any comments are based on personal experience and interest in consumer matters, they do not constitute advice.
    • simon the poet
    • By simon the poet 16th Mar 17, 8:47 PM
    • 155 Posts
    • 68 Thanks
    simon the poet
    So identity protect is just a waste of money ?
    • absolutereturn
    • By absolutereturn 16th Mar 17, 9:01 PM
    • 248 Posts
    • 163 Thanks
    absolutereturn
    So identity protect is just a waste of money ?
    Originally posted by simon the poet
    Well, if they don't do what they promise, it certainly is. When you register a domain with 123Reg they give you the option to add privacy and you pay extra for that. But there's more than just the money, if I pay for that option, I wouldn't want them to just remove it. I have been using 123Reg for years and have a number of domains where I paid for that option. I think I will transfer them to another registrar as soon as I can.
    Financial institutions take advantage of the unwary, it's time we became knowledgeable.
    Any comments are based on personal experience and interest in consumer matters, they do not constitute advice.
    • esuhl
    • By esuhl 16th Mar 17, 9:04 PM
    • 7,239 Posts
    • 5,138 Thanks
    esuhl
    That is precisely the reason to use a privacy service, to avoid your name appearing. Until a few minutes ago, when I got the email alert that someone had replied to this thread and I came to read the reply, I had no idea that could happen. I would also have expected them never to remove the privacy, maybe disclose your details to the authorities if necessary but not to cancel the privacy without notice.

    I wouldn't want 123 or Identity Protect Limited to do that with any of my domains, and I have quite a few with them.
    Originally posted by absolutereturn
    Huh? No -- this was how I set it up. I was fully aware that my name would be listed and my address and contact details omitted.

    I never paid for or opted for any kind of privacy service. I just chose to register as an individual (as opposed to a business).

    I can't remember whether registering as an individual automatically hides your contact details, or whether you choose to omit them.

    But 123-Reg haven't removed or cancelled any privacy I had. It's always been this way. I've had the domains for about ten years, and I don't think they even offered privacy services back then.

    So identity protect is just a waste of money ?
    Originally posted by simon the poet
    Not if you're an individual who wants to hide his/her name as well as other details. Or if you're a shady business who doesn't want any comeback.

    Maybe there are other valid business reasons; I don't know.
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