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  • FIRST POST
    • planteria
    • By planteria 23rd Feb 14, 9:17 AM
    • 4,840Posts
    • 1,060Thanks
    planteria
    Iii
    • #1
    • 23rd Feb 14, 9:17 AM
    Iii 23rd Feb 14 at 9:17 AM
    i am looking at moving from HL to III with my ISA, and potentially SIPP.

    any thoughts re. the following?:

    1. Financial Safety: is money safe with them?
    2. Customer Service Levels: do they sort problems efficiently?
    3. Website functionality?
    4. Paper copies of trades and holdings?
    5. Whether you can invest in US shares?

    They certainly look competitive, for larger portfolios, as here:

    http://langcatfinancial.co.uk/2014/02/strawberry/

    are there any real downsides to III?

    http://www.iii.co.uk/help
Page 94
    • bigadaj
    • By bigadaj 21st Sep 16, 6:59 PM
    • 10,281 Posts
    • 6,600 Thanks
    bigadaj
    I was going to ask about II, but after reading last few posts I think I use different fund platform - Cavendish online me thinks
    Originally posted by Random47
    Though cavendish are percentage based rather than flat fee plus trading costs so not a like for like alternative.

    If you're considering iii it would suggest that you hold a larger portfolio, in which case Halifax share dealing might be a more logical alternative.

    Dyor as they always say.
    • sorcerer
    • By sorcerer 25th Sep 16, 12:31 PM
    • 807 Posts
    • 383 Thanks
    sorcerer
    Just a quickie question, are they still rubbish at paying dividends on time, it's been a couple of year since I left, so just wondering.
    • xylophone
    • By xylophone 25th Sep 16, 1:40 PM
    • 23,071 Posts
    • 13,371 Thanks
    xylophone
    Just a quickie question, are they still rubbish at paying dividends on time, it's been a couple of year since I left, so just wondering.
    They are not too bad - "share" dividends usually arrive on (or close to) the payment date.

    Fund dividends arrive no later than about half way through the month, usually earlier, and very occasionally on time.
    Last edited by xylophone; 25-09-2016 at 5:56 PM. Reason: typo
    • Nocto
    • By Nocto 26th Sep 16, 2:22 AM
    • 171 Posts
    • 145 Thanks
    Nocto
    It usually takes about a week for my fund dividends to be credited to my trading account, with some funds consistently being later than others (Newton Asian Inc. being my worst offender).

    Overall Iím now reasonably happy with their service (for the price!), but after the fiasco a couple of years ago I still donít quite trust them, and check everything far more carefully than I used to!

    I havenít had to contact them about anything for a long time.
    • sorcerer
    • By sorcerer 26th Sep 16, 1:06 PM
    • 807 Posts
    • 383 Thanks
    sorcerer
    ok thanks, so it seems the siutation is smiliar to when i left, dividend were taking between 1 and 4 weeks to turn up. Oh well i guess i will stay at AJ Bell for now then, even if their costs have gone up.
    • joujou
    • By joujou 26th Sep 16, 1:48 PM
    • 142 Posts
    • 94 Thanks
    joujou
    The III just confirmed to me over the phone that they no longer do "family linked accounts", so my wife and I will have to have separate accounts with separate fees...

    Obviously a downer...

    Which competitive provider offers family linked accounts in the flat fee structure?
    • JenniferK
    • By JenniferK 26th Sep 16, 9:09 PM
    • 213 Posts
    • 132 Thanks
    JenniferK
    Half tempted to return to III - am I mad?
    • xylophone
    • By xylophone 28th Sep 16, 5:06 PM
    • 23,071 Posts
    • 13,371 Thanks
    xylophone
    Half tempted to return to III - am I mad?
    Possibly not - my Premier Monthly income arrived today - on time!!!!!

    But "one swallow doth not a summer make....."
    • planteria
    • By planteria 17th Oct 16, 8:55 PM
    • 4,840 Posts
    • 1,060 Thanks
    planteria
    interesting new that J.C. Flowers have backed a merger with TDDI..

    http://www.iii.co.uk/important-information

    i wonder what the effect will be on service

    as it stands i still have ISA and SIPP investments with iii.
    • planteria
    • By planteria 22nd Oct 16, 5:46 PM
    • 4,840 Posts
    • 1,060 Thanks
    planteria
    how are folks getting on with iii now? do things seem better CS-wise?

    and thoughts re. the implications of JCF and TDDI joining the fold?
    • planteria
    • By planteria 27th Nov 16, 7:53 PM
    • 4,840 Posts
    • 1,060 Thanks
    planteria
    and further to my previous message..
    having been with HL previously i have been contacted by them to tell me that my W-8BEN is due to expire at the end of the year.
    perhaps expectedly, i haven't had any contact re. this from iii. has anyone else? what is the best way to ensure that, as an iii customer, we are covered properly?
    • MrGumby
    • By MrGumby 12th Dec 16, 6:34 PM
    • 162 Posts
    • 112 Thanks
    MrGumby
    Having read lots of negative stuff about iii here, I thought I should add a note to say my transfer from AXA went very well. It was easy to apply and the transfer to iii was completed in 4 weeks, thanks partly to excellent service from AXA who are very good but pricey and with a limited range of funds available (no Investment Trusts at all, unless I'm much mistaken).
    • xylophone
    • By xylophone 12th Dec 16, 7:20 PM
    • 23,071 Posts
    • 13,371 Thanks
    xylophone
    as an iii customer, we are covered properly?
    http://www.iii.co.uk/international-investing
    • planteria
    • By planteria 5th Mar 17, 5:05 PM
    • 4,840 Posts
    • 1,060 Thanks
    planteria
    from iii: "Your SIPP is now approaching its next anniversary,.....
    In the meantime, we will be collecting the coming years annual fee of 120 GBP + VAT, a total of 144 GBP, on 10 March 2017. To maximise the tax advantages of your pension¬€s tax-free growth we will debit this from your Trading Account."

    i only have £30 in my Trading Account. are folks here putting cash into their TA to cover the SIPP fee? and we get our ISAs fee-free by having our SIPP with them, is that still the case?
    • masonic
    • By masonic 5th Mar 17, 6:03 PM
    • 9,126 Posts
    • 6,273 Thanks
    masonic
    from iii: "Your SIPP is now approaching its next anniversary,.....
    In the meantime, we will be collecting the coming years annual fee of 120 GBP + VAT, a total of 144 GBP, on 10 March 2017. To maximise the tax advantages of your pension€s tax-free growth we will debit this from your Trading Account."

    i only have £30 in my Trading Account. are folks here putting cash into their TA to cover the SIPP fee? and we get our ISAs fee-free by having our SIPP with them, is that still the case?
    Originally posted by planteria
    To maximise tax advantages:

    SIPP > Trading account > ISA
    • planteria
    • By planteria 5th Mar 17, 10:13 PM
    • 4,840 Posts
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    planteria
    it's been a long day masonic.. what do you mean?
    • bigadaj
    • By bigadaj 5th Mar 17, 11:05 PM
    • 10,281 Posts
    • 6,600 Thanks
    bigadaj
    it's been a long day masonic.. what do you mean?
    Originally posted by planteria
    He means that's the order in preference for paying fees and charges.

    You get tax relief on your pension, so the government might sort of be paying 20%, trading has no tax relief,whereas is a is taxed but grows tax free.

    The new dividend allowance and potentially cgt tax allowance might make the difference between is a and trading account somewhat moot but the overall principle stands.
    • planteria
    • By planteria 6th Mar 17, 8:53 AM
    • 4,840 Posts
    • 1,060 Thanks
    planteria
    sorry for being slow, yes.. so, ideally we would get the platform to take fees from our SIPPs..
    i currently have £20 in my SIPP, £30 in my TA and £10k in my ISA. as you can see from their message, iii start with looking to take the fee from TAs.
    • ctdctd
    • By ctdctd 6th Mar 17, 11:00 AM
    • 845 Posts
    • 656 Thanks
    ctdctd
    My iii SIPP message says " If your Trading account is fully invested, or there are insufficient funds available, then we will attempt to collect the fee from your SIPP account instead. If there are insufficient funds in both of these accounts we will attempt to collect from your registered debit card."
    Do Money Saving sites make you buy more bargains - and spend more money?
    • LHW99
    • By LHW99 6th Mar 17, 1:44 PM
    • 893 Posts
    • 733 Thanks
    LHW99
    I asked II why they kept trying to take their charge from the trading account / debit card, when there is always enough cash in the SIPP - and got the reply that they couldn't take it from the SIPP!

    I don't have an ISA with them
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