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  • FIRST POST
    • planteria
    • By planteria 23rd Feb 14, 9:17 AM
    • 4,753Posts
    • 1,038Thanks
    planteria
    Iii
    • #1
    • 23rd Feb 14, 9:17 AM
    Iii 23rd Feb 14 at 9:17 AM
    i am looking at moving from HL to III with my ISA, and potentially SIPP.

    any thoughts re. the following?:

    1. Financial Safety: is money safe with them?
    2. Customer Service Levels: do they sort problems efficiently?
    3. Website functionality?
    4. Paper copies of trades and holdings?
    5. Whether you can invest in US shares?

    They certainly look competitive, for larger portfolios, as here:

    http://langcatfinancial.co.uk/2014/02/strawberry/

    are there any real downsides to III?

    http://www.iii.co.uk/help
Page 94
    • Random47
    • By Random47 21st Sep 16, 6:29 PM
    • 33 Posts
    • 4 Thanks
    Random47
    I was going to ask about II, but after reading last few posts I think I use different fund platform - Cavendish online me thinks
    • bigadaj
    • By bigadaj 21st Sep 16, 6:59 PM
    • 7,828 Posts
    • 4,774 Thanks
    bigadaj
    I was going to ask about II, but after reading last few posts I think I use different fund platform - Cavendish online me thinks
    Originally posted by Random47
    Though cavendish are percentage based rather than flat fee plus trading costs so not a like for like alternative.

    If you're considering iii it would suggest that you hold a larger portfolio, in which case Halifax share dealing might be a more logical alternative.

    Dyor as they always say.
    • sorcerer
    • By sorcerer 25th Sep 16, 12:31 PM
    • 715 Posts
    • 316 Thanks
    sorcerer
    Just a quickie question, are they still rubbish at paying dividends on time, it's been a couple of year since I left, so just wondering.
    • xylophone
    • By xylophone 25th Sep 16, 1:40 PM
    • 19,184 Posts
    • 10,895 Thanks
    xylophone
    Just a quickie question, are they still rubbish at paying dividends on time, it's been a couple of year since I left, so just wondering.
    They are not too bad - "share" dividends usually arrive on (or close to) the payment date.

    Fund dividends arrive no later than about half way through the month, usually earlier, and very occasionally on time.
    Last edited by xylophone; 25-09-2016 at 5:56 PM. Reason: typo
    • Nocto
    • By Nocto 26th Sep 16, 2:22 AM
    • 164 Posts
    • 141 Thanks
    Nocto
    It usually takes about a week for my fund dividends to be credited to my trading account, with some funds consistently being later than others (Newton Asian Inc. being my worst offender).

    Overall I’m now reasonably happy with their service (for the price!), but after the fiasco a couple of years ago I still don’t quite trust them, and check everything far more carefully than I used to!

    I haven’t had to contact them about anything for a long time.
    • sorcerer
    • By sorcerer 26th Sep 16, 1:06 PM
    • 715 Posts
    • 316 Thanks
    sorcerer
    ok thanks, so it seems the siutation is smiliar to when i left, dividend were taking between 1 and 4 weeks to turn up. Oh well i guess i will stay at AJ Bell for now then, even if their costs have gone up.
    • joujou
    • By joujou 26th Sep 16, 1:48 PM
    • 124 Posts
    • 78 Thanks
    joujou
    The III just confirmed to me over the phone that they no longer do "family linked accounts", so my wife and I will have to have separate accounts with separate fees...

    Obviously a downer...

    Which competitive provider offers family linked accounts in the flat fee structure?
    • JenniferK
    • By JenniferK 26th Sep 16, 9:09 PM
    • 212 Posts
    • 132 Thanks
    JenniferK
    Half tempted to return to III - am I mad?
    • xylophone
    • By xylophone 28th Sep 16, 5:06 PM
    • 19,184 Posts
    • 10,895 Thanks
    xylophone
    Half tempted to return to III - am I mad?
    Possibly not - my Premier Monthly income arrived today - on time!!!!!

    But "one swallow doth not a summer make....."
    • planteria
    • By planteria 17th Oct 16, 8:55 PM
    • 4,753 Posts
    • 1,038 Thanks
    planteria
    interesting new that J.C. Flowers have backed a merger with TDDI..

    http://www.iii.co.uk/important-information

    i wonder what the effect will be on service

    as it stands i still have ISA and SIPP investments with iii.
    • planteria
    • By planteria 22nd Oct 16, 5:46 PM
    • 4,753 Posts
    • 1,038 Thanks
    planteria
    how are folks getting on with iii now? do things seem better CS-wise?

    and thoughts re. the implications of JCF and TDDI joining the fold?
    • planteria
    • By planteria 27th Nov 16, 7:53 PM
    • 4,753 Posts
    • 1,038 Thanks
    planteria
    and further to my previous message..
    having been with HL previously i have been contacted by them to tell me that my W-8BEN is due to expire at the end of the year.
    perhaps expectedly, i haven't had any contact re. this from iii. has anyone else? what is the best way to ensure that, as an iii customer, we are covered properly?
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