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  • FIRST POST
    • Coupon-mad
    • By Coupon-mad 10th Nov 13, 5:35 PM
    • 49,972Posts
    • 63,364Thanks
    Coupon-mad
    Newbies! Need help with a private parking ticket? Read this before posting!!
    • #1
    • 10th Nov 13, 5:35 PM
    Newbies! Need help with a private parking ticket? Read this before posting!! 10th Nov 13 at 5:35 PM
    WELCOME!

    START YOUR OWN NEW THREAD IF YOU FEEL YOU STILL NEED TO ASK FOR ADVICE, BUT PLEASE NOT:

    ''I have read the NEWBIES thread but cannot find anything specific to my case...my case is different''.

    NO IT ISN'T. AND YOU DO NOT NEED SPECIFICS - FORGET THE DETAIL, THESE CASES ARE ALL THE SAME.

    THIS THREAD TELLS YOU HOW TO COMPLAIN & APPEAL.


    IF YOU WERE WONDERING: ''IS THIS UP TO DATE AS THIS THREAD IS FROM 2013?''

    ...YES, IT IS. SEE THE DATE LAST EDITED IN 2017 AS SHOWN AT THE BOTTOM OF EVERY POST...



    Forget the 14 day 'discount' if you wish to appeal; that bribe is not for you. And we would say never pay a private parking charge - they are never justified and the entire industry is rotten, so fight back.



    If you are not the registered keeper - e.g. a hire/company/lease car - see asterisk below and appeal EARLY. *

    If you stay in Scotland or NI please do complain to the retailer but do NOT appeal, DO NOT GIVE AWAY WHO WAS DRIVING (see lower section about Scotland/NI specifically).

    If you have SMALL CLAIM papers, DO NOT IGNORE OR YOU LOSE BY DEFAULT. See post #2 about how to defend.



    ALL CASES - COMPLAIN FIRST, ESPECIALLY OVER A RETAIL OR HOSPITAL CAR PARK:

    Always complain to the Retailer very quickly and assertively, WITH A RECEIPT IF POSSIBLE:

    Successful complaints about private parking tickets - how to get them cancelled! <<< CLICK

    From the successes there, see how easy it can be to get these cancelled by a retailer/hotel/landowner.




    Appealing a private PCN (England & Wales ONLY)

    Windscreen ticket from a BPA member? = STOP - wait and research before appealing!!

    If it was a windscreen 'PCN' (not postal) then wait 3 weeks and in that time, you MUST check the firm is an AOS member with the BPA or IPC (GOOGLE IT). DO NOT APPEAL AT ALL, IF THEY ARE NOT! Victims who rush to appeal could be handing a scam artist their details on a plate and - almost as bad - pointlessly throwing away appeal grounds open to the keeper. For example, don't appeal to tickets from 'ANPR Ltd' who are not members of any Trade Body and cannot get your name and address unless you are daft enough to tell them!


    In the case of CURRENT BRITISH PARKING ASSOCIATION (BPA) AOS MEMBERS ONLY, appeal online or by email at around day 26 after a windscreen PCN but as the KEEPER, not driver, using the BPA member version (blue writing) template below.

    Q:- Why wait till day 26 before appealing a BPA member PCN on the windscreen?

    A:- To engage them in the appeals process at a time when they should also be posting a Notice to Keeper. Many PPCs in the BPA forget the NTK when replying to an appeal and if you appeal as 'keeper' then the very fact a PPC then forgets to send you a NTK by day 56, gives you a winning point at POPLA stage. Don't forget this: if you appeal on day 25 or 26 after a windscreen PCN, make sure you take note of whether any postal NTK is ever received. You must include 'no keeper liability' at POPLA stage if you do NOT receive a NTK at all in that time. A rejection letter is not a 'NTK'.



    BUT IPC members are different:

    In the case of CURRENT IPC AOS MEMBERS ONLY, we now advise to WAIT a month or so, for a Notice to Keeper to arrive and then challenge once online or by email, as the KEEPER, not driver, using the template appeal for IPC members, as shown below.

    Q: Why wait for the 'NTK' to arrive in the post a month later, after finding an IPC member windscreen PCN?

    A: Because there has been shown to be no appeal worth trying really, you will get a rejection anyway, so you may as well leave it and see if they issue a NTK and let them apply to the DVLA (unless yours is a company or lease car of course, in which case you MUST appeal at windscreen PCN stage as stated at the end of this thread). Also, letting an IPC member get the data from the DVLA places obligations upon the PPC in the processing of that data which can have data protection implications for them if they misuse it (for example if they try to 'sell' the parking charge to a third party like MIL Collections). If the firm is litigious, the fact the data originated under DVLA rules (under the KADOE) can be useful in your defence (see post #2 about Small Claims).



    Postal PCN from a BPA or IPC member ? (i.e. with no mention of any windscreen ticket at all):

    A postal PCN or NTK might be headed up 'Notice to Keeper' or 'Reminder' or 'Charge Notice' or it may even be a random letter from a debt collector - it is still your Notice to Keeper, in effect, if it is the first letter to arrive.

    If you are sure that the ANPR has shown TWO visits to the car park as if they are one, you are not going mad! This is known by us on the forum as a 'double dip' visit, a known fault of this technology which shows the first in, last out photos by default. You can not only win your appeal (certainly) but you can sue the parking firm and the landowner/retailer who contracted them, and why not try to claim, say, £750 compensation if you are so minded (no guarantee but case law supports you as your data has been misused).

    Read this thread of links all about 'double dips' if you have fallen victim to this scam:

    Carthesis' 'double dip' ANPR cases thread

    And this one (thanks to Timothea) about possibly making a claim for compensation under the DPA for data misuse in certain circumstances:

    http://forums.moneysavingexpert.com/showthread.php?t=5585388


    ************************************************** ******


    THE FIRST APPEAL TO THE PPC

    What's the point of appealing and what happens next?

    - if this is a BPA member parking firm, the point is to get a POPLA code if you do not get it cancelled. We will happily check over a draft POPLA appeal you put together from post #3 of this thread, where there are template POPLA appeal points already written.

    - this is why not to name the driver (thanks to The Slithy Tove for this explanation):

    http://forums.moneysavingexpert.com/showthread.php?p=69906180#post69906180



    ************************************************** *****************************************


    Template appeal for IPC members - copy this wording into the online appeal box or into an email:


    - if this is an IPC member parking firm, see post #3, there is no POPLA for you, so consumers do not get a fair appeal. Instead, just send this letter or a version of it, writing ONLY as the registered keeper, with their name and address (thanks to salmosalaris for the basis of this letter):


    Dear {name of IPC member - only IPC members for this version!!!}

    Re PCN number:

    I am the keeper of the vehicle and am aware of your purported 'parking charge'. The driver will not be identified. I require the following information so that I can make an informed decision:

    1. Who is the party that contracted with your company and are they the landowner?
    2. Is your charge based on damages for breach of contract? Answer yes or no.
    3. Please provide photos of the signs that you say were on site, which you contend formed a contract with the driver.
    4. Please provide all photographs taken of this vehicle.
    5. Please provide proof that the timing of any camera or timer used was synchronised with all other cameras and/or systems & machines.

    Do not send debt collector letters and do not add any costs, which would be a thinly-veiled attempt at 'double recovery'. I will not respond to debt collectors and to involve a third party would be a failure to mitigate your costs as well as deliberate and knowing misuse of my data.

    Should you obtain the registered keeper's data from the DVLA without reasonable cause (e.g. if you do not fully comply with the IPC Code of Practice in terms of signage at this site, as seems likely based on my research) please take this as formal notice that I reserve the right to sue your company and the landowner/principal, for a sum not less than £250 for any Data Protection Act breach. Your aggressive business practice and unwarranted threat of court for the ordinary matter of a driver using my car without causing any obstruction nor offence, has caused significant distress to me. I do not give you consent to process data relating to me or this vehicle.

    I deny liability for any sum at all and you must consider this letter a Section 10 Notice under the DPA. You are required to respond within 21 days. I have kept proof of submission of this appeal and look forward to your reply.

    Yours faithfully,



    THE NAME AND ADDRESS OF THE KEEPER GOES HERE. THE DRIVER IS NOT IDENTIFIED.

    NO NEED TO USE YOUR REAL SIGNATURE - BUT DON'T POST UNLESS YOU HAVE TO - ALWAYS USE THE ONLINE APPEAL PAGE BECAUSE THE APPEAL CANNOT GET LOST AND YOU CAN KEEP A SCREEN PRINT. [/FONT]USE ANY EMAIL APPEAL OPTION IF FIRMS OFFER IT.


    You can add to the template above, 'in order to resolve the dispute I attach copies of...': the driver's receipts/bank transactions (or Hospital Appointment/Hotel booking, etc.) that day as 'they' were a genuine customer/patient, etc.



    ************************************************** *****************************************


    Template appeal for BPA members - copy this wording into the online appeal box or into an email:




    Dear Sirs

    Re: PCN No. ....................

    I challenge this 'PCN' as keeper of the car.

    I believe that your signs fail the test of 'large lettering' and prominence, as established in ParkingEye Ltd v Beavis. Your unremarkable and obscure signs were not seen by the driver, are in very small print and the terms are not readable to drivers.

    There will be no admissions as to who was driving and no assumptions can be drawn. You must either rely on the POFA 2012 and offer me a POPLA code, or cancel the charge.

    Should you obtain the registered keeper's data from the DVLA without reasonable cause, please take this as formal notice that I reserve the right to sue your company and the landowner/principal, for a sum not less than £250 for any Data Protection Act breach. Your aggressive business practice and unwarranted threat of court for the ordinary matter of a driver using my car without causing any obstruction nor offence, has caused significant distress to me.

    I do not give you consent to process data relating to me or this vehicle. I deny liability for any sum at all and you must consider this letter a Section 10 Notice under the DPA. You are required to respond within 21 days. I have kept proof of submission of this appeal and look forward to your reply.

    Yours faithfully,


    THE NAME AND ADDRESS OF THE KEEPER GOES HERE. THE DRIVER IS NOT IDENTIFIED.

    NO NEED TO USE YOUR REAL SIGNATURE - BUT DON'T POST UNLESS YOU HAVE TO - ALWAYS USE THE ONLINE APPEAL PAGE BECAUSE THE APPEAL CANNOT GET LOST AND YOU CAN KEEP A SCREEN PRINT.
    USE ANY EMAIL APPEAL OPTION IF FIRMS OFFER IT.


    You can add to the template above, 'in order to resolve the dispute I attach copies of...': the driver's receipts/bank transactions (or Hospital Appointment/Hotel booking, etc.) that day as 'they' were a genuine customer/patient, etc.



    ************************************************** ****************************************


    Want to dig deeper? Check the compliance of your Notice to Keeper, if the PPC is citing 'keeper liability' under the POFA. Here's a link to Schedule 4 of POFA 2012 which applies in England/Wales only (bear in mind not all tickets or NTKs comply with this Schedule, so check yours, look for the words shown in paragraph 8 if it's a windscreen ticket followed by a NTK, or the words in paragraph 9 if it's a postal PCN):

    [/FONT]http://www.legislation.gov.uk/ukpga/2012/9/schedule/4/enacted

    If the NTK arrives provably late, this does not make the PCN 'void' but it means there is 'no keeper liability' possible.

    If they are a firm which alleges 'keeper liability' under the POFA 2012 (which they don't have to) the a postal PCN has to arrive by day 14 if there was no windscreen ticket, and between day 29 and day 57 if there was a windscreen ticket. Some firms (e.g. Civil Enforcement, Highview, CP Plus, Smart Parking and some small PPCs) don't even bother with POFA 2012 wording so the keeper is not liable if you point that out to POPLA. So you can see why the keeper is the person identified in your appeal.



    ************************************************** ********************************************


    SECOND STAGE APPEAL = POPLA (BPA firms only)


    See separate post #3 below for how to appeal to POPLA and why NOT to appeal to the IAS (IPC firms version) in almost any case.




    DEBT COLLECTOR STAGE - SEE POST #4 BELOW

    JUST SEARCH THIS FORUM! So, for example if you have a Debt Recovery Plus letter talking about 'my findings' then search this forum for 'Recovery findings' as your keywords.

    PLEASE, PLEASE, PLEASE, DO NOT START A NEW THREAD ABOUT DEBT RECOVERY LETTERS. READ OTHER THREADS.



    *******************************************

    If in Scotland/NI:

    Apart from (of course!!)
    complaining to the landowner/retailer you should IGNORE your fake PCN unless you are not the registered keeper and that is a company (hire car or leased/company vehicle).*

    You are safe to ignore because there is no worthwhile appeals process - do not believe what the fake PCN says! This Watchdog video still applies in Scotland and NI because a PPC has to know who was driving (unlike in England/Wales now):

    http://www.youtube.com/watch?v=XAIcdi9niHA

    WHEN IGNORING IN SCOTLAND/NI, KEEP ALL LETTERS. DO NOT THROW THEM AWAY.

    ***************************


    * COMPANY, LEASE OR HIRE CARS ANYWHERE IN THE UK

    In the case of a company car or hire car, if you get a windscreen ticket you MUST appeal before day 28 (well before day 21 when it's an IPC firm which only 'offers' 21 days to appeal - check the PCN). This is in order to hook the PPC in your direction, before they get a chance to get the keeper's details from the DVLA.

    You should also warn the owner/keeper (Fleet Manager) not to pay if they do get a letter about it because they have no business to get involved in a fake PCN you have already appealed as driver, and you won't reimburse them if they are daft enough to pay it.

    If the hire/lease co gets a postal PCN and names you as the driver/hirer, that is a good thing as it removes them from the loop entirely and then you can follow the above advice as appropriate to your case - but check and see if they have charged an admin fee. Challenge that admin fee with the Fleet Manager, Hire firm or your HR Manager, if your car use t&cs do not support this deduction for a mere invoice (as opposed to a fine/penalty).

    Europcar are one firm which will refund the admin fee if you win your appeal.

    Here are two examples of a successful first appeal (but one that gets a POPLA code is good too - the appeal can then be winnable - so don't expect early cancellation, this is rare). These examples relate to a situation where the PPC has (very commonly indeed) failed to send the required 'documents' to the hirer with the postal Notice, by day 21 after the date they were informed of the hirer's details:

    http://forums.moneysavingexpert.com/showthread.php?p=69859059#post69859059

    http://forums.moneysavingexpert.com/showthread.php?p=69767583#post69767583


    Thanks to Edna Basher for the template appeal to use where it's a Hire/company/lease car and a postal Notice has been sent after the hirer/lessee/company car user has been named. Remember, that does not mean they have named the 'driver'. You are the keeper.
    Last edited by Coupon-mad; 30-06-2017 at 5:20 PM. Reason: n
Page 7
    • waamo
    • By waamo 21st Aug 17, 5:47 PM
    • 2,011 Posts
    • 2,429 Thanks
    waamo
    If you read this thread from the start it tells you exactly what to do. You need to read all of it and not skip bits though. Yes that means the entire thread. The success rate is huge if you follow the exact instructions.
    This space for hire.
    • kelliemcnallyx
    • By kelliemcnallyx 22nd Aug 17, 4:55 PM
    • 1 Posts
    • 0 Thanks
    kelliemcnallyx
    Parking charge notice
    Hello


    I recieved a Parking charge notice from Smart Parking in West Brom Astle Retail Park.
    I purchased a parking ticket but due to the machine being faulty at that moment in time my ticket only printed with the first letter of my registration. I entered the car park at 10.33 and paid for a ticket at 10.36 I also still have a copy of this parking ticket, smart parking have rejected my appeal suprise suprise!

    The original fine was £60 and has now increased to £100 due to me appealing this with POPLA

    please can someone help me to beat this?!!!!
    • Redx
    • By Redx 22nd Aug 17, 4:57 PM
    • 15,492 Posts
    • 19,575 Thanks
    Redx
    yes, please start your own thread using the NEW THREAD button on the top left of this forum , copy and paste the above into the post and submit the thread + post

    you wont receive any help in this information only thread, sorry
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
    • pogofish
    • By pogofish 22nd Aug 17, 5:01 PM
    • 7,519 Posts
    • 7,554 Thanks
    pogofish
    please can someone help me to beat this?!!!!
    Originally posted by kelliemcnallyx
    Why not help yourself by actually reading the thread instead of trying to hijack it?
    • Ste1987
    • By Ste1987 24th Aug 17, 1:13 PM
    • 1 Posts
    • 0 Thanks
    Ste1987
    Hi, sorry I'm new to the sight and it's completely bamboozled me 😑
    Right I received a letter today from Premier Park... sending me a PCN! I did pay for 2 hours but I didn't enter my reg!!! I simply just put my money in and pressed the green button and out popped a ticket! Please can anyone help me?

    Cheers in advance
    • KeithP
    • By KeithP 24th Aug 17, 2:14 PM
    • 3,620 Posts
    • 1,833 Thanks
    KeithP
    Hi, sorry I'm new to the sight and it's completely bamboozled me ��
    Right I received a letter today from Premier Park... sending me a PCN! I did pay for 2 hours but I didn't enter my reg!!! I simply just put my money in and pressed the green button and out popped a ticket! Please can anyone help me?

    Cheers in advance
    Originally posted by Ste1987
    Read the post immediately above yours - and the one just before that.
    .
    • AE1975
    • By AE1975 25th Aug 17, 5:29 PM
    • 1 Posts
    • 7 Thanks
    AE1975
    Thanks to the helpful advice in this thread, I appealed online to Highview at 15.47pm using the template and got a reply at 16.45pm stating no charge required ��
    • Fruitcake
    • By Fruitcake 25th Aug 17, 6:06 PM
    • 40,304 Posts
    • 80,497 Thanks
    Fruitcake
    Thanks to the helpful advice in this thread, I appealed online to Highview at 15.47pm using the template and got a reply at 16.45pm stating no charge required ��
    Originally posted by AE1975
    Well done!

    I think that beats the previous MSE record of two hours!
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • Umkomaas
    • By Umkomaas 25th Aug 17, 6:08 PM
    • 14,523 Posts
    • 22,847 Thanks
    Umkomaas
    A lesson to those who are paralysed unless spoonfed.

    One post, one appeal, one charge cancelled - simples. Well done AE1975.
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • Marybmac
    • By Marybmac 26th Aug 17, 10:40 AM
    • 2 Posts
    • 0 Thanks
    Marybmac
    Already appealed in NI
    Hi

    I really wish I had read this post when I originally got an invoice to pay £60 from Smart Parking Ltd. I live in Northern Ireland. I parked in a car park that previously had been manned only to find that I had to pre pay with cash or download an app to pay. I had to download the app which took several minutes. I paid for 2 hours and as my meeting ran over I added a further 1 hour. I was 7 minutes over when I left the car park but did not realise this until I got the invoice. I appealed to the company who turned my appeal down. I am now getting letters from a debt collection company asking for a payment of £160. If I had gone on this forum sooner I would not have appealed. Have you any advice now that I have appealed? Thanks, Mary.
    • Umkomaas
    • By Umkomaas 26th Aug 17, 10:44 AM
    • 14,523 Posts
    • 22,847 Thanks
    Umkomaas
    Have you any advice now that I have appealed? Thanks, Mary.
    First piece of advice - ignore them!
    Second piece of advice - please do not jump in on anyone else's thread, start a new one of your own. But as there's no more advice needed for you than the first piece, there'll be no need for a new thread.
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • Coupon-mad
    • By Coupon-mad 27th Aug 17, 6:38 PM
    • 49,972 Posts
    • 63,364 Thanks
    Coupon-mad
    Why is this posted here in the FAQs thread?

    Ask a Board Guide to cut it into a new thread or re-post it please, in a NEW THREAD.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • pogofish
    • By pogofish 27th Aug 17, 9:00 PM
    • 7,519 Posts
    • 7,554 Thanks
    pogofish
    PLA appeal, if someone could have a look and see if it's OK to send, and any edits I need to make. Thank you in advance.
    Originally posted by B0peep40
    You need to edit the whole post into your own thread - You clearly agreed not to hijack threads as part of your signup!
    • pogofish
    • By pogofish 6th Sep 17, 11:22 AM
    • 7,519 Posts
    • 7,554 Thanks
    pogofish
    I have read through the newbie sticker but I am still not sure how to proceed so I hope it's OK to post a query here..
    Originally posted by In A Quandary
    You clearly agreed to not hijack threads as part of your signup, so you already know posting here is not-on and if you had bothered to actually read the thread, Post Five would have made things absolutely clear.

    http://forums.moneysavingexpert.com/showpost.php?p=66109023&postcount=5

    Now please, read again, properly and post your own thread!
    • Laura Higgs 76
    • By Laura Higgs 76 11th Sep 17, 8:54 PM
    • 5 Posts
    • 1 Thanks
    Laura Higgs 76
    Parking charge - permit on show but not in bay
    Firstly I know its stupid but I did not appeal or reply to letters. Everyone in our new block of flats gets a ticket a week! Somone has 20! Most have said PCM are only following up the ones they appealed and not all of them so I stupidly ignored every letter I got!

    I now have official (stamped) claim letter and I have already extended by 14 days. I wish I saw this forum sooner! Instead, in my extra 14 days I saw a solicitor who said because I didn't have the original PCNs, he could not do anything but make an offer. I bought the lease, the signage in parking area and the letters and he did not look at any of it!

    Background of my case - 4 visitor bays were blocked off for work carried out in a new builds garden. I had my visitor permit on show and parked not in a bay, but somewhere out of the way. I received 5 tickets in total and they are taking me to court for £1,000. Since then, the landowners have increased visitor parking bays by a further 15-20 - they must have realised there was a shortage!

    I have to send my defence by this friday and don't even know if I have anything to stand on!

    Also not good, my solictor told me to make offer of half so he sent an email on my behalf saying "without accepting liability" we offer you £525. They rejected and said minimum they would accept is £800!

    Please help!!!!
    • Redx
    • By Redx 11th Sep 17, 8:58 PM
    • 15,492 Posts
    • 19,575 Thanks
    Redx
    you need to start a NEW THREAD Using the red button top left of this forum, copy and paste the above query into it, then you will get bespoke advice in the replies

    (whereas you wont get any advice at all when you post in this information only thread)

    post #2 of this actual thread deals with court cases, please read it, because you will be directed back to it from your "new thread"
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
    • beamerguy
    • By beamerguy 11th Sep 17, 8:59 PM
    • 5,942 Posts
    • 7,653 Thanks
    beamerguy
    Laura Higgs 76

    PLEASE READ the post above yours from pogofish

    Start your own thread for help, not on this one
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Coupon-mad
    • By Coupon-mad 11th Sep 17, 10:10 PM
    • 49,972 Posts
    • 63,364 Thanks
    Coupon-mad
    Background of my case - 4 visitor bays were blocked off for work carried out in a new builds garden. I had my visitor permit on show and parked not in a bay, but somewhere out of the way. I received 5 tickets in total and they are taking me to court for £1,000. Since then, the landowners have increased visitor parking bays by a further 15-20 - they must have realised there was a shortage!

    I have to send my defence by this friday and don't even know if I have anything to stand on!
    You do! Stop offering money, for the love of God. That was terrible advice, IMHO.

    Saeed v Plustrade will be relevant to your defence. Spaces can't be offered on the one hand then taken away on the other, and what you describe with increased visitor bays supports your position. So, get some photos and (once you have this defence in) ask the Managing Agent in writing or by email, why the 4 visitor bays were blocked off and what residents using visitor permits were meant to do at the material time, given the recent significant increase in bays proving that more were necessary, not less.

    We know you know why the 4 bays were blocked off, but this is about getting evidence and a paper trail, for Witness Statement stage, later. You need in writing what happened about the 4 missing bays, and when (ask for dates and ask why visitors were denied bays for such a period of weeks).

    Read & adapt Johnersh's ''own space'' defence from post #2 of the NEWBIES FAQS thread - top of this forum - and start your own thread, showing us your version based on that one (you can use a lot of it).

    Your neighbours need to wake and up and smell the coffee - and mainly KICK OUT THE SCUMBAGS.
    Last edited by Coupon-mad; 11-09-2017 at 10:15 PM.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • Puddin Heed
    • By Puddin Heed 12th Sep 17, 11:49 AM
    • 3 Posts
    • 0 Thanks
    Puddin Heed
    We've paid the fine how do we get our money back
    Our student son rented a room in Norwich on an estate run by Regus. He was given three parking tickets which we paid £300. We now discover that Regus , who employ the firm,do this all the time and it is not legal - the lease allowed him to park in the allocated space - he did not under the lease have to show any parking permit which neither he nor his landlord had. They have been taken to court and have lost their cases. We have now received a debt recovery letter too - my son suffers from anxiety issues and he is terrified that this will show on his credit record even though he is sure he;s paid everything via paypal.

    How do we deal with the letter from the debt collection agency?
    how do we get our £300 back?

    I hope you can help.

    Thank you for reading.
    • Umkomaas
    • By Umkomaas 12th Sep 17, 11:52 AM
    • 14,523 Posts
    • 22,847 Thanks
    Umkomaas
    This is an 'info only' thread, please open a new thread of your own. Tell us who the parking tickets came from (surely not from Regus?).

    New thread!
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
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