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  • FIRST POST
    • Coupon-mad
    • By Coupon-mad 10th Nov 13, 5:35 PM
    • 48,111Posts
    • 61,559Thanks
    Coupon-mad
    Newbies! Need help with a private parking ticket? Read this before posting!!
    • #1
    • 10th Nov 13, 5:35 PM
    Newbies! Need help with a private parking ticket? Read this before posting!! 10th Nov 13 at 5:35 PM
    WELCOME!

    START YOUR OWN NEW THREAD IF YOU FEEL YOU STILL NEED TO ASK FOR ADVICE, BUT PLEASE NOT:

    ''I have read the NEWBIES thread but cannot find anything specific to my case...my case is different''.

    NO IT ISN'T. AND YOU DO NOT NEED SPECIFICS - FORGET THE DETAIL, THESE CASES ARE ALL THE SAME.

    THIS THREAD TELLS YOU HOW TO COMPLAIN & APPEAL.


    IF YOU WERE WONDERING: ''IS THIS UP TO DATE AS THIS THREAD IS FROM 2013?''

    ...YES, IT IS. SEE THE DATE LAST EDITED IN 2017 AS SHOWN AT THE BOTTOM OF EVERY POST...



    Forget the 14 day 'discount' if you wish to appeal; that bribe is not for you. And we would say never pay a private parking charge - they are never justified and the entire industry is rotten, so fight back.



    If you are not the registered keeper - e.g. a hire/company/lease car - see asterisk below and appeal EARLY. *

    If you stay in Scotland or NI please do complain to the retailer but do NOT appeal, DO NOT GIVE AWAY WHO WAS DRIVING (see lower section about Scotland/NI specifically).

    If you have SMALL CLAIM papers, DO NOT IGNORE OR YOU LOSE BY DEFAULT. See post #2 about how to defend.



    ALL CASES - COMPLAIN FIRST, ESPECIALLY OVER A RETAIL OR HOSPITAL CAR PARK:

    Always complain to the Retailer very quickly and assertively, WITH A RECEIPT IF POSSIBLE:

    Successful complaints about private parking tickets - how to get them cancelled! <<< CLICK

    From the successes there, see how easy it can be to get these cancelled by a retailer/hotel/landowner.




    Appealing a private PCN (England & Wales ONLY)

    Windscreen ticket from a BPA member? = STOP - wait and research before appealing!!

    If it was a windscreen 'PCN' (not postal) then wait 3 weeks and in that time, you MUST check the firm is an AOS member with the BPA or IPC (GOOGLE IT). DO NOT APPEAL AT ALL, IF THEY ARE NOT! Victims who rush to appeal could be handing a scam artist their details on a plate and - almost as bad - pointlessly throwing away appeal grounds open to the keeper. For example, don't appeal to tickets from 'ANPR Ltd' who are not members of any Trade Body and cannot get your name and address unless you are daft enough to tell them!


    In the case of CURRENT BRITISH PARKING ASSOCIATION (BPA) AOS MEMBERS ONLY, appeal online or by email at around day 26 after a windscreen PCN but as the KEEPER, not driver, using the BPA member version (blue writing) template below.

    Q:- Why wait till day 26 before appealing a BPA member PCN on the windscreen?

    A:- To engage them in the appeals process at a time when they should also be posting a Notice to Keeper. Many PPCs in the BPA forget the NTK when replying to an appeal and if you appeal as 'keeper' then the very fact a PPC then forgets to send you a NTK by day 56, gives you a winning point at POPLA stage. Don't forget this: if you appeal on day 25 or 26 after a windscreen PCN, make sure you take note of whether any postal NTK is ever received. You must include 'no keeper liability' at POPLA stage if you do NOT receive a NTK at all in that time. A rejection letter is not a 'NTK'.



    BUT IPC members are different:

    In the case of CURRENT IPC AOS MEMBERS ONLY, we now advise to WAIT a month or so, for a Notice to Keeper to arrive and then challenge once online or by email, as the KEEPER, not driver, using the template appeal for IPC members, as shown below.

    Q: Why wait for the 'NTK' to arrive in the post a month later, after finding an IPC member windscreen PCN?

    A: Because there has been shown to be no appeal worth trying really, you will get a rejection anyway, so you may as well leave it and see if they issue a NTK and let them apply to the DVLA (unless yours is a company or lease car of course, in which case you MUST appeal at windscreen PCN stage as stated at the end of this thread). Also, letting an IPC member get the data from the DVLA places obligations upon the PPC in the processing of that data which can have data protection implications for them if they misuse it (for example if they try to 'sell' the parking charge to a third party like MIL Collections). If the firm is litigious, the fact the data originated under DVLA rules (under the KADOE) can be useful in your defence (see post #2 about Small Claims).



    Postal PCN from a BPA or IPC member ? (i.e. with no mention of any windscreen ticket at all):

    A postal PCN or NTK might be headed up 'Notice to Keeper' or 'Reminder' or 'Charge Notice' or it may even be a random letter from a debt collector - it is still your Notice to Keeper, in effect, if it is the first letter to arrive.

    If you are sure that the ANPR has shown TWO visits to the car park as if they are one, you are not going mad! This is known by us on the forum as a 'double dip' visit, a known fault of this technology which shows the first in, last out photos by default. You can not only win your appeal (certainly) but you can sue the parking firm and the landowner/retailer who contracted them, and why not try to claim, say, £750 compensation if you are so minded (no guarantee but case law supports you as your data has been misused).

    Read this thread of links all about 'double dips' if you have fallen victim to this scam:

    Carthesis' 'double dip' ANPR cases thread

    And this one (thanks to Timothea) about possibly making a claim for compensation under the DPA for data misuse in certain circumstances:

    http://forums.moneysavingexpert.com/showthread.php?t=5585388


    ************************************************** ******


    THE FIRST APPEAL TO THE PPC

    What's the point of appealing and what happens next?

    - if this is a BPA member parking firm, the point is to get a POPLA code if you do not get it cancelled. We will happily check over a draft POPLA appeal you put together from post #3 of this thread, where there are template POPLA appeal points already written.

    - this is why not to name the driver (thanks to The Slithy Tove for this explanation):

    http://forums.moneysavingexpert.com/showthread.php?p=69906180#post69906180



    ************************************************** *****************************************


    Template appeal for IPC members - copy this wording into the online appeal box or into an email:


    - if this is an IPC member parking firm, see post #3, there is no POPLA for you, so consumers do not get a fair appeal. Instead, just send this letter or a version of it, writing ONLY as the registered keeper, with their name and address (thanks to salmosalaris for the basis of this letter):


    Dear {name of IPC member - only IPC members for this version!!!}

    Re PCN number:

    I am the keeper of the vehicle and am aware of your purported 'parking charge'. The driver will not be identified. I require the following information so that I can make an informed decision:

    1. Who is the party that contracted with your company and are they the landowner?
    2. Is your charge based on damages for breach of contract? Answer yes or no.
    3. Please provide photos of the signs that you say were on site, which you contend formed a contract with the driver.
    4. Please provide all photographs taken of this vehicle.
    5. Please provide proof that the timing of any camera or timer used was synchronised with all other cameras and/or systems & machines.

    Do not send debt collector letters and do not add any costs, which would be a thinly-veiled attempt at 'double recovery'. I will not respond to debt collectors and to involve a third party would be a failure to mitigate your costs as well as deliberate and knowing misuse of my data.

    Should you obtain the registered keeper's data from the DVLA without reasonable cause (e.g. if you do not fully comply with the IPC Code of Practice in terms of signage at this site, as seems likely based on my research) please take this as formal notice that I reserve the right to sue your company and the landowner/principal, for a sum not less than £250 for any Data Protection Act breach. Your aggressive business practice and unwarranted threat of court for the ordinary matter of a driver using my car without causing any obstruction nor offence, has caused significant distress to me. I do not give you consent to process data relating to me or this vehicle.

    I deny liability for any sum at all and you must consider this letter a Section 10 Notice under the DPA. You are required to respond within 21 days. I have kept proof of submission of this appeal and look forward to your reply.

    Yours faithfully,



    THE NAME AND ADDRESS OF THE KEEPER GOES HERE. THE DRIVER IS NOT IDENTIFIED.

    NO NEED TO USE YOUR REAL SIGNATURE - BUT DON'T POST UNLESS YOU HAVE TO - ALWAYS USE THE ONLINE APPEAL PAGE BECAUSE THE APPEAL CANNOT GET LOST AND YOU CAN KEEP A SCREEN PRINT. [/FONT]USE ANY EMAIL APPEAL OPTION IF FIRMS OFFER IT.


    You can add to the template above, 'in order to resolve the dispute I attach copies of...': the driver's receipts/bank transactions (or Hospital Appointment/Hotel booking, etc.) that day as 'they' were a genuine customer/patient, etc.



    ************************************************** *****************************************


    Template appeal for BPA members - copy this wording into the online appeal box or into an email:




    Dear Sirs

    Re: PCN No. ....................

    I challenge this 'PCN' as keeper of the car.

    I believe that your signs fail the test of 'large lettering' and prominence, as established in ParkingEye Ltd v Beavis. Your unremarkable and obscure signs were not seen by the driver, are in very small print and the terms are not readable to drivers.

    There will be no admissions as to who was driving and no assumptions can be drawn. You must either rely on the POFA 2012 and offer me a POPLA code, or cancel the charge.

    Should you obtain the registered keeper's data from the DVLA without reasonable cause, please take this as formal notice that I reserve the right to sue your company and the landowner/principal, for a sum not less than £250 for any Data Protection Act breach. Your aggressive business practice and unwarranted threat of court for the ordinary matter of a driver using my car without causing any obstruction nor offence, has caused significant distress to me.

    I do not give you consent to process data relating to me or this vehicle. I deny liability for any sum at all and you must consider this letter a Section 10 Notice under the DPA. You are required to respond within 21 days. I have kept proof of submission of this appeal and look forward to your reply.

    Yours faithfully,


    THE NAME AND ADDRESS OF THE KEEPER GOES HERE. THE DRIVER IS NOT IDENTIFIED.

    NO NEED TO USE YOUR REAL SIGNATURE - BUT DON'T POST UNLESS YOU HAVE TO - ALWAYS USE THE ONLINE APPEAL PAGE BECAUSE THE APPEAL CANNOT GET LOST AND YOU CAN KEEP A SCREEN PRINT.
    USE ANY EMAIL APPEAL OPTION IF FIRMS OFFER IT.


    You can add to the template above, 'in order to resolve the dispute I attach copies of...': the driver's receipts/bank transactions (or Hospital Appointment/Hotel booking, etc.) that day as 'they' were a genuine customer/patient, etc.



    ************************************************** ****************************************


    Want to dig deeper? Check the compliance of your Notice to Keeper, if the PPC is citing 'keeper liability' under the POFA. Here's a link to Schedule 4 of POFA 2012 which applies in England/Wales only (bear in mind not all tickets or NTKs comply with this Schedule, so check yours, look for the words shown in paragraph 8 if it's a windscreen ticket followed by a NTK, or the words in paragraph 9 if it's a postal PCN):

    [/FONT]http://www.legislation.gov.uk/ukpga/2012/9/schedule/4/enacted

    If the NTK arrives provably late, this does not make the PCN 'void' but it means there is 'no keeper liability' possible.

    If they are a firm which alleges 'keeper liability' under the POFA 2012 (which they don't have to) the a postal PCN has to arrive by day 14 if there was no windscreen ticket, and between day 29 and day 57 if there was a windscreen ticket. Some firms (e.g. Civil Enforcement, Highview, CP Plus, Smart Parking and some small PPCs) don't even bother with POFA 2012 wording so the keeper is not liable if you point that out to POPLA. So you can see why the keeper is the person identified in your appeal.



    ************************************************** ********************************************


    SECOND STAGE APPEAL = POPLA (BPA firms only)


    See separate post #3 below for how to appeal to POPLA and why NOT to appeal to the IAS (IPC firms version) in almost any case.




    DEBT COLLECTOR STAGE - SEE POST #4 BELOW

    JUST SEARCH THIS FORUM! So, for example if you have a Debt Recovery Plus letter talking about 'my findings' then search this forum for 'Recovery findings' as your keywords.

    PLEASE, PLEASE, PLEASE, DO NOT START A NEW THREAD ABOUT DEBT RECOVERY LETTERS. READ OTHER THREADS.



    *******************************************

    If in Scotland/NI:

    Apart from (of course!!)
    complaining to the landowner/retailer you should IGNORE your fake PCN unless you are not the registered keeper and that is a company (hire car or leased/company vehicle).*

    You are safe to ignore because there is no worthwhile appeals process - do not believe what the fake PCN says! This Watchdog video still applies in Scotland and NI because a PPC has to know who was driving (unlike in England/Wales now):

    http://www.youtube.com/watch?v=XAIcdi9niHA

    WHEN IGNORING IN SCOTLAND/NI, KEEP ALL LETTERS. DO NOT THROW THEM AWAY.

    ***************************


    * COMPANY, LEASE OR HIRE CARS ANYWHERE IN THE UK

    In the case of a company car or hire car, if you get a windscreen ticket you MUST appeal before day 28 (well before day 21 when it's an IPC firm which only 'offers' 21 days to appeal - check the PCN). This is in order to hook the PPC in your direction, before they get a chance to get the keeper's details from the DVLA.

    You should also warn the owner/keeper (Fleet Manager) not to pay if they do get a letter about it because they have no business to get involved in a fake PCN you have already appealed as driver, and you won't reimburse them if they are daft enough to pay it.

    If the hire/lease co gets a postal PCN and names you as the driver/hirer, that is a good thing as it removes them from the loop entirely and then you can follow the above advice as appropriate to your case - but check and see if they have charged an admin fee. Challenge that admin fee with the Fleet Manager, Hire firm or your HR Manager, if your car use t&cs do not support this deduction for a mere invoice (as opposed to a fine/penalty).

    Europcar are one firm which will refund the admin fee if you win your appeal.

    Here are two examples of a successful first appeal (but one that gets a POPLA code is good too - the appeal can then be winnable - so don't expect early cancellation, this is rare). These examples relate to a situation where the PPC has (very commonly indeed) failed to send the required 'documents' to the hirer with the postal Notice, by day 21 after the date they were informed of the hirer's details:

    http://forums.moneysavingexpert.com/showthread.php?p=69859059#post69859059

    http://forums.moneysavingexpert.com/showthread.php?p=69767583#post69767583


    Thanks to Edna Basher for the template appeal to use where it's a Hire/company/lease car and a postal Notice has been sent after the hirer/lessee/company car user has been named. Remember, that does not mean they have named the 'driver'. You are the keeper.
    Last edited by Coupon-mad; 30-06-2017 at 5:20 PM. Reason: n
Page 3
    • Alexzkey
    • By Alexzkey 24th Mar 17, 5:19 PM
    • 4 Posts
    • 5 Thanks
    Alexzkey
    I just wanted to say thank you for this, I sent off the template for the BCA Highview parking fine, and within an hour I got all 4 I had cancelled, easy peasy! Thanks a lot!
    • Smgeorge
    • By Smgeorge 26th Mar 17, 2:05 PM
    • 2 Posts
    • 0 Thanks
    Smgeorge
    Hello,

    I have received a document from the court ordering me to pay for my parking ticket through civil enforcement. £350!!! I have about 23 days left of the 28 days left to do something. I don't want to risk disputing it and then losing and having to pay more money ? Can anyone help?
    • waamo
    • By waamo 26th Mar 17, 2:07 PM
    • 1,711 Posts
    • 2,024 Thanks
    waamo
    Read this thread from the start.
    This space for hire.
    • pogofish
    • By pogofish 26th Mar 17, 3:32 PM
    • 7,234 Posts
    • 7,269 Thanks
    pogofish
    Hello,

    I have received a document from the court ordering me to pay for my parking ticket through civil enforcement. £350!!! I have about 23 days left of the 28 days left to do something. I don't want to risk disputing it and then losing and having to pay more money ? Can anyone help?
    Originally posted by Smgeorge
    Instead of hijacking this thread, why not read the advice here and take it..?
    • Unsurewife
    • By Unsurewife 19th Apr 17, 11:59 PM
    • 1 Posts
    • 0 Thanks
    Unsurewife
    Euro Car Parks Hamilton Palace
    Hello,
    At the end of December (28th) we drove from Ayrshire to Hamilton Palace retail park for an appointment with kitchen company Wren. We are unfamiliar with the roads there and final destination but eventually found ourselves almost there but in the wrong lane in heavy holiday traffic. Changed lanes with a few horns blasting us and drove in relieved.
    Far too early for our appointment, we saw a Homebase and wandered around in there for about half an hour, crossed over to KFC for a quick lunch, then went to Wren Kitchens for our appointment. We left there after about 90 minutes, then went into a pound/bargain type shop for another wee while before leaving.
    About 2 weeks later we got a Parking Charge Letter and we were horrified. I checked and decided to ignore it, then about a month later got a nasty reminder, then last week got a letter from a debt recovery company demanding £130. We allegedly overstayed a 3 hour limit by 13 minutes. We saw no signs on entry, nor anywhere else in the carpark.
    We are in our late sixties and we are very worried about ignoring all this, and if it is still the correct course of action.
    I have read everything but am getting myself all mixed up with the different scenarios.

    Please help us as my husband is blaming me for saying we should ignore it.
    Ps sorry if this is all in the wrong place, I've never submitted anything to a forum before
    • Coupon-mad
    • By Coupon-mad 20th Apr 17, 12:14 AM
    • 48,111 Posts
    • 61,559 Thanks
    Coupon-mad
    Welcome! See post #41 above - blue button - and copy & paste into a new thread.

    It's Scotland though and only Euro Car parks - nowt to worry about, sleep well! Ignoring it is CORRECT IN SCOTLAND.

    Of course you will get daft threatogram letters - that's par for the course!
    PRIVATE PCN in England/Wales? DON'T PAY BUT DO NOT IGNORE IT

    Click on the trail, top of this page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    DON'T read old advice to ignore, unless in Scotland/NI.

    • pogofish
    • By pogofish 20th Apr 17, 1:38 AM
    • 7,234 Posts
    • 7,269 Thanks
    pogofish
    Ps sorry if this is all in the wrong place, I've never submitted anything to a forum before
    Originally posted by Unsurewife
    Yet you clearly agreed that you had read and understood the MSE policy on thread hijacking as part of your signup..?

    Try reading the specific advice for Scotland on this thread and acting on it - there is nothing else to do!
    • kit389
    • By kit389 22nd Apr 17, 7:02 PM
    • 5 Posts
    • 0 Thanks
    kit389
    Hi,

    I am writing to seek help with the procedure and use of wording for the appeal to POPLA.

    I am a mini-cab driver and a regular customer of a big chain supermarket store. On the day of questioned, I parked my car in the car park in Feltham. I have the habit of checking the signage before I parked my car. I went into the supermarket store and purchased my grocery. Two weeks later, I received a PCN from this parking company demanding for GBP70 (since then they had dropped it to GBP40). I disputed the claim due to the following reasons:

    The signage was not clearly displayed- There were two separated content signage displayed 30 feet apart. First signage stated that no taxi, mini-cab or private car hire waiting or parking. Second signage stated maximum stay of 3 hours and parking charge amount. I parked my car in the car park where the first signage was displayed. When I entered the store there wasn’t any indication of the unwelcoming of the mini-cab driver.

    Unfortunately, I purchased the grocery with cash and since then I have lost the receipt. The parking company has rejected my appeal even I offered to pay a reasonable amount. Of GBP5.00 for less than one hour parking. They have provided me a POPLA reference number. Please help!
    • fisherjim
    • By fisherjim 22nd Apr 17, 7:29 PM
    • 2,217 Posts
    • 3,301 Thanks
    fisherjim
    This is an information only thread, please start your own thread.
    To quote the words of the great Count Arthur Strong "You Couldn't make it up"
    • Ralph-y
    • By Ralph-y 22nd Apr 17, 7:30 PM
    • 2,270 Posts
    • 2,768 Thanks
    Ralph-y
    Hi, and welcome ..... this is an information thread ..... not one for individual help

    so ...

    please go to this link
    http://forums.moneysavingexpert.com/forumdisplay.php?f=163

    its the start / landing page and then click on the new thread button (top left)

    to start your very own thread for tailored help :-)

    good luck

    Ralph
    • Fruitcake
    • By Fruitcake 22nd Apr 17, 7:32 PM
    • 39,662 Posts
    • 79,369 Thanks
    Fruitcake
    Hi,

    I am writing to seek help with the procedure and use of wording for the appeal to POPLA.
    Originally posted by kit389
    Please read the Sticky thread for NEWBIES then start your own thread if you still need help. This thread you have posted on is for reference only, not for asking questions.

    I hope you didn't reveal the driver's identity when you made your initial appeal, unlike your post here which you should edit or delete. Only ever refer to The Driver and The Keeper.
    Last edited by Fruitcake; 22-04-2017 at 7:34 PM.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • Ohlavache
    • By Ohlavache 24th Apr 17, 10:24 PM
    • 6 Posts
    • 3 Thanks
    Ohlavache
    Updated links Practice Direction on Pre-action Conduct.
    I wanted to use the letter in the newbies thread about replying to solicitors. Unfortunately the links to the Practice Direction on Pre-action Conduct. no longer work and I can't find the right ones... Can you please help?

    As for the SRA Handbook, you quote a version 9, am I right in just quoting the updated version 18, published on 1st November 2016? The actua thread was closed so I couldn't ask there.

    Many thanks for your help,

    The letter that I want to copy (with some amendments as I wasn't sure...:

    I refer to your e-mail below of 12/04/2017, and earlier correspondence.

    Firstly, I have no intention of paying the money demanded by your client, and any court proceedings will be vigorously defended.

    Second, should it be your client's intention to start court proceedings, you must provide a Letter Before Claim which complies with the requirements of the Practice Direction on Pre-action Conduct.

    Please also note that a failure and/or refusal to comply with the Practice Direction will result in an immediate referral to the Solicitors Regulation Authority for breach of the Principles contained in the SRA Handbook version 18, published on 1st November 2016.

    In the meantime, and in the absence of a letter before claim, you should place a note on your file to the effect that this charge is disputed and your firm is required to cease and desist all further contact with me.

    I trust that I have made myself clear, and I suggest that you take your client's further instructions.

    Yours faithfully
    • Umkomaas
    • By Umkomaas 24th Apr 17, 10:42 PM
    • 13,586 Posts
    • 21,299 Thanks
    Umkomaas
    I expect pogofish will be along shortly.
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • Maria1952
    • By Maria1952 25th Apr 17, 7:23 PM
    • 2 Posts
    • 6 Thanks
    Maria1952
    Gemini Chase Farm Hospital
    Hallo
    Just wanted to say thank you for some very positive and helpful advice on here. I found this site too late for the initial PCN appeal which I did for a friend but cribbed lots of info from various recent posts particularily re Chase Farm Hospital PCNs,,
    Being short of time when my friend gave me the POPLA I didn't post for help, but tried to follow lots of the advice given to others, so really just wanted to say thank you.
    Thank you.
    • mrfastidious
    • By mrfastidious 26th Apr 17, 11:57 AM
    • 2 Posts
    • 0 Thanks
    mrfastidious
    Scam parking ticket/court summons all rolled into one
    At the risk of going over old ground with so many threads on the subject I recently received a letter titled "Notice of Intention to advise client to issue summons" from a debt collection company called TNC Group. Their client was Everything Parking. They had details of my car including make and registration and were threatening legal proceedings unless I paid £100 notice payment plus £79 admin charge. Given there was no details of where any potential parking contravention had taken place and the fact I have never been issued a parking ticket I assumed it was a scam but I called the Glaswegian number up anyway just to test the water. I provided my name and postcode and was told they had nothing on record. I then stated that didn't surprise me as I had assumed it was a scam and the phone was immediately slammed down on me. So it looks like they are getting ownership details from the DVLA and trying their luck. Be warned.
    • pogofish
    • By pogofish 26th Apr 17, 12:15 PM
    • 7,234 Posts
    • 7,269 Thanks
    pogofish
    At the risk of going over old ground
    Originally posted by mrfastidious
    And I'm going over very old ground by reminding you that you clearly agreed to not spam this forum or hijack threads!
    • alr211
    • By alr211 2nd May 17, 4:11 PM
    • 10 Posts
    • 2 Thanks
    alr211
    Advice
    Hi I have been served with a court claim fine like many others I ignored the letters stupidly!
    I have done my acknowledgement, I would appreciate any advice or extra information that can be added to this, including alterations. I have taken my personal information out for protection reasons. Thankyou in advance!

    IN THE COUNTY COURT Claim No.: *NUMBER*

    Between 1
    CIVIL ENFORCEMENT LTD
    (Claimant)
    -and-
    *MY NAME*
    (Defendant)
    __________________________________________________ _________________________
    DEFENCE STATEMENT
    __________________________________________________ _________________________

    I assert that I am not liable to the Claimant for the sum claimed, or any amount at all, for the
    following reasons:

    1. I am the registered keeper of the vehicle in question. The Claim relates to an alleged
    debt arising from my vehicle being parked on Alexandra Park, Tunstall, Stoke-on-Trent.

    2. The car park in question is one which I am completely familiar with as I work on the retail park which the incident happened. The Claimant is aware of this from the contact my employer has made with them via phone and post. The Claimant knew from the outset that *REG* is my vehicle because they keep stating my address as follows: *NAME & ADDRESS*

    3. Due to the 4 month time period in which the ticket was initially issued and it being received in the post I am unable to name the driver of the vehicle on the date the ticket was issued.

    4. Due to the claimant bringing a claim towards myself *name*, they have failed to comply with the provisions of POFA 2012, schedule 4, which states that they are able to hold anybody other than the driver liable for the charges.

    5. The attempts of communication from my employer to state that the vehicle is owned by a staff member who works on the retail park, have been ignored. There is proof of delivery and that the letter was signed for by Regus. This suggests that the company are not willing to co-operate. This shows a breach of contract as they state in their letters that you can claim against said charges.

    6. My employer has been in touch with the landlord of the car park to get a quantity of registration numbers added to the “white list” which exempts them from receiving fines. Due to the lack of parking for staff members my registration plate was added to this list on “22/11/2016” after various attempts of communication regarding parking issues.

    7. When entering the car park it has a large sign which stats “3 hours free parking” with no terms and conditions. There are signs posted around the car park, however due to the small writing it makes them rather hard to read especially when sat in your car.

    I believe the above information to be true.
    • Umkomaas
    • By Umkomaas 2nd May 17, 4:20 PM
    • 13,586 Posts
    • 21,299 Thanks
    Umkomaas
    Did you read posts #59, 51 and 57 on this page alone? What about posts #21, 22, 24, 26, 27, 29, 31, 33, 35, 37, 38 and 40 on the page before? Perhaps you didn't!
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • Umkomaas
    • By Umkomaas 2nd May 17, 4:23 PM
    • 13,586 Posts
    • 21,299 Thanks
    Umkomaas
    Hi I have been served with a court claim fine like many others I ignored the letters stupidly!
    I have done my acknowledgement, I would appreciate any advice or extra information that can be added to this, including alterations. I have taken my personal information out for protection reasons. Thankyou in advance!
    Originally posted by alr211
    Did you read posts #50, 51 and 57 on this page? What about posts #21, 22, 24, 26, 27, 29, 31, 33, 35, 37, 38 and 40 on the page before? Perhaps you didn't!
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • alr211
    • By alr211 2nd May 17, 7:34 PM
    • 10 Posts
    • 2 Thanks
    alr211
    Im sorry but there is absolutely no need for you to be so rude... the post sent me straight to the bottom of the page so i posted it thinking it was the correct feed i do apologise.
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