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    • Former MSE Samantha
    • By Former MSE Samantha 12th Sep 13, 12:02 PM
    • 23Posts
    • 6Thanks
    Former MSE Samantha
    Add your feedback on energy supplier Green Star Energy
    • #1
    • 12th Sep 13, 12:02 PM
    Add your feedback on energy supplier Green Star Energy 12th Sep 13 at 12:02 PM
    This is a feedback thread on energy supplier

    Green Star Energy

    Please share your experience with other MoneySavers. Click reply to take part
    • Did you switch go smoothly?
    • Have you had problems since?
    • Is it easy to contact?
    The feedback comes as part of the

    Update February 2016:

    You might also like to read our Green Star analysis.
    Last edited by MSE Andrea; 16-02-2016 at 10:24 AM.
Page 19
    • footyguy
    • By footyguy 9th Oct 17, 5:13 PM
    • 3,671 Posts
    • 1,462 Thanks
    I've had nothing but problems since moving house and switching to Green Star Energy. I cannot get them to send the agreed meter reading to the previous supplier so I can pay that final bill.
    The call centre staff are useless and it took me 30 minutes last week to get through to a supervisor. Hats off to him - he was the most patronising customer service employee I have ever spoken to. He just talked at me and talked over me, not listening to anything I was trying to say and wasn't in the slightest bit bothered. I have lodged a formal complaint but I'm not holding my breath!
    As soon as this mess is sorted out, I will be switching again.
    Originally posted by jenny.ward7322
    I have answered your question posed as to what else you can do, in the other thread you had already created about this

    Best keep to one thread, else you may become even more confused
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