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    • Former MSE Samantha
    • By Former MSE Samantha 12th Sep 13, 12:02 PM
    • 23Posts
    • 6Thanks
    Former MSE Samantha
    Add your feedback on energy supplier Green Star Energy
    • #1
    • 12th Sep 13, 12:02 PM
    Add your feedback on energy supplier Green Star Energy 12th Sep 13 at 12:02 PM
    This is a feedback thread on energy supplier

    Green Star Energy

    Please share your experience with other MoneySavers. Click reply to take part
    • Did you switch go smoothly?
    • Have you had problems since?
    • Is it easy to contact?
    The feedback comes as part of the



    Update February 2016:

    You might also like to read our Green Star analysis.
    Last edited by MSE Andrea; 16-02-2016 at 10:24 AM.
Page 19
    • footyguy
    • By footyguy 9th Oct 17, 5:13 PM
    • 3,671 Posts
    • 1,462 Thanks
    footyguy
    I've had nothing but problems since moving house and switching to Green Star Energy. I cannot get them to send the agreed meter reading to the previous supplier so I can pay that final bill.
    The call centre staff are useless and it took me 30 minutes last week to get through to a supervisor. Hats off to him - he was the most patronising customer service employee I have ever spoken to. He just talked at me and talked over me, not listening to anything I was trying to say and wasn't in the slightest bit bothered. I have lodged a formal complaint but I'm not holding my breath!
    As soon as this mess is sorted out, I will be switching again.
    Originally posted by jenny.ward7322
    I have answered your question posed as to what else you can do, in the other thread you had already created about this
    http://forums.moneysavingexpert.com/showthread.php?t=5724866

    Best keep to one thread, else you may become even more confused
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