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IPSOS not paying
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# 1
celyn
Old 07-08-2013, 4:06 PM
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Default IPSOS not paying

Hi
I have been doing IPSOS surveys for a while and never had any problems until now.

I successfully completed an online survey for them on insurance quotes on 30th April for which I was supposed to be paid 15 in vouchers. I have never received them. I have sent them at least 20 messages. At first I was told someone would get back to me, but now I am just being ignored.

Has anyone else had this problem, and also is there another way of trying to get through to them as messages don't seem to work?

Thanks
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# 2
Cybi-Ping
Old 07-08-2013, 6:45 PM
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Are you 100% sure this was a survey direct with ipsos? They're usually really quick to pay what they owe. Is there a chance it was a ipsos survey through another panel?
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# 3
cally6008
Old 07-08-2013, 8:38 PM
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Did you keep the survey invite email ?

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# 4
celyn
Old 10-08-2013, 3:38 PM
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Hi
Yes, definitely IPSOS. I have the original email and used this to reply to them. Initially they answered me saying sorry but there was a delay in issuing the vouchers and I would receive them soon. They never appeared and now IPSOS can't even be bothered to reply to my emails.

It's very disappointing, as I have no trouble before. I looked for a phone number for them, but couldn't find anything?
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# 5
christilee95
Old 11-08-2013, 11:11 AM
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I did a survey on my mobile about women's razors and only just got my 5 amazon voucher....it took about 2 months to get the email
DooYoo member christy940 (70,000miles),
swagbucks.com/refer/christy940 , 2013: 45 amazon, 2014: 65 amazon/15 paypal
onepoll 34 til cash out,
CHRISTMAS 2013 SHOPPING...Goods total=400 / Total Money Paid=18
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# 6
Scudlink
Old 14-08-2013, 9:52 PM
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Join Date: Mar 2006
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Quote:
Originally Posted by celyn View Post
Hi
I have been doing IPSOS surveys for a while and never had any problems until now.

I successfully completed an online survey for them on insurance quotes on 30th April for which I was supposed to be paid 15 in vouchers. I have never received them. I have sent them at least 20 messages. At first I was told someone would get back to me, but now I am just being ignored.

Has anyone else had this problem, and also is there another way of trying to get through to them as messages don't seem to work?

Thanks
I'm having EXACTLY the same problem as you with this same car insurance survey. It's nearly a week since they last responded to my last email. In the meantime I've suspended doing any surveys with IPSOS. I will be happy to update if I receive any response from them.
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# 7
jules888
Old 17-08-2013, 7:09 AM
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Quote:
Originally Posted by christilee95 View Post
I did a survey on my mobile about women's razors and only just got my 5 amazon voucher....it took about 2 months to get the email
Dont do 5 Amazon vouchers anymore.10s the smallest.
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# 8
Cybi-Ping
Old 17-08-2013, 9:19 AM
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Quote:
Originally Posted by jules888 View Post
Dont do 5 Amazon vouchers anymore.10s the smallest.
I received a 5 Amazon e-voucher this week, they haven't stopped doing them.
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# 9
jules888
Old 17-08-2013, 10:33 AM
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When i go on website,only shows 10 Amazon vouchers for 1380 points.I have 1325 points so not far to go.I used to be able to get 5 vouchers then said upping to 10 vouchers.Maybe my accounts different i dont know.
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# 10
Bextow
Old 17-08-2013, 12:27 PM
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Mine is the same, only 10 value vouchers too.
Jan: Trollied Series 1,2 &3 dvd, Props from The Pirates, Knitting book, Vosene Bag & shampoo.
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# 11
jules888
Old 18-08-2013, 8:19 AM
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Quote:
Originally Posted by Bextow View Post
Mine is the same, only 10 value vouchers too.
I"m not the only one then.
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# 12
christilee95
Old 19-08-2013, 11:42 AM
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GRRRR I just spent 25 minutes completing a survey for ipsos, and was asked if I wanted to test the product....only when I clicked yes to accept i'd test the product it went to a screen saying my answers didn't match and i'd be given 25 points instead of the 150 I was meant to..... I had answered the whole survey!!!!! I spent 25 minutes answering it!!!! and i'm not going to get to test the product!!! not happy is an understatement!!!! I've emailed them but doubt they'll give me the extra points and doubt even more i'll be sent the product to test
DooYoo member christy940 (70,000miles),
swagbucks.com/refer/christy940 , 2013: 45 amazon, 2014: 65 amazon/15 paypal
onepoll 34 til cash out,
CHRISTMAS 2013 SHOPPING...Goods total=400 / Total Money Paid=18
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# 13
Scudlink
Old 31-08-2013, 10:56 PM
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Quote:
Originally Posted by celyn View Post
Hi
I have been doing IPSOS surveys for a while and never had any problems until now.

I successfully completed an online survey for them on insurance quotes on 30th April for which I was supposed to be paid 15 in vouchers. I have never received them. I have sent them at least 20 messages. At first I was told someone would get back to me, but now I am just being ignored.

Has anyone else had this problem, and also is there another way of trying to get through to them as messages don't seem to work?

Thanks
Update: I've just recently received an email from them saying they are still looking into this matter.

In the meantime I've suspended doing any surveys with IPSOS until they pay up what they owe.
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# 14
xannus
Old 12-09-2013, 7:20 PM
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I have the same problem, I am waiting for vouchers promised for doing the car insurance quote survey but they are ignoring my emails! Mine said they were offering 35 in vouchers too I did the survey on 19/08/2013.
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# 15
Scudlink
Old 27-09-2013, 11:09 AM
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Another Update: Some good news, I've just received an email from them confirming that they are now going to pay my 15 Amazon voucher (not actually received the voucher yet though).
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# 16
xannus
Old 28-09-2013, 5:02 PM
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Quote:
Originally Posted by Scudlink View Post
Another Update: Some good news, I've just received an email from them confirming that they are now going to pay my 15 Amazon voucher (not actually received the voucher yet though).
I reveived 2 emails within 10 minutes of each other the other day, one saying I need to wait another 2 weeks as there has been a delay in sending out the vouchers and the other saying that it will take up to 5 weeks to receive the voucher... so they clearly don't know what they are on about!
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