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    • JPears
    • By JPears 11th Apr 17, 4:30 PM
    • 3,255 Posts
    • 910 Thanks
    JPears
    They "picked" on 4 , the other 3 left without much complaint.
    Apparently, they were picked as having the cheapest tickets. Not sure if the airline would have this information to hand?
    They had offered upto $800 United Dollars (not real money) and had declined an offer from someone who would get off for $1600. its going to cost them ALOT more than that. Assult, battery, slander and libel (they are now claiming he was "disruptive and beligerent". This has been denied by other passengers)
    Really quite bizarre behaviour
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • Billy Bonkers
    • By Billy Bonkers 11th Apr 17, 4:43 PM
    • 41 Posts
    • 12 Thanks
    Billy Bonkers
    I think having seen this a LOT of Americans will boycott the airline for fear of receiving the same treatment.
    • DrA_Harrogate
    • By DrA_Harrogate 11th Apr 17, 6:08 PM
    • 253 Posts
    • 98 Thanks
    DrA_Harrogate
    Costs & Prices
    It was inevitable that fares would have to rise to cover the cost of the claims!
    Originally posted by Ganga
    Remembering (with difficulty) my undergraduate economics, item production costs bear only the loosest connection to price. Much more important is demand. Of course everyone tells you that the cost of whatever it is will have to go up because of this or that but this is mostly fiction - much more important is pitching the cost of your woggle at a price that maximises overall profit via grabbing market share. I don't see Jet2 prices on the up after they based an aircraft in Alicante.
    • DrA_Harrogate
    • By DrA_Harrogate 11th Apr 17, 6:23 PM
    • 253 Posts
    • 98 Thanks
    DrA_Harrogate
    "Bumped"
    Some years ago my family (of four) were sat on a plane in Orlando for a flight to Manchester. A charming lady got on board and announced they needed 4 volunteers as the flight was overbooked. She offered $800 then $1000 plus hotel. She asked if there were any questions and someone asked about the no volunteer situ - she became almost tearfully apologetic and said that in that case people would be picked randomly although families would not be split up. Anyway she chucked in an upgrade on the next day's flight (I was all for it but the missus thought it was important the children got back to school on time chiz) and volunteers duly emerged. She escorted them (alone) from the plane saying how sorry she was and arranging extras like a pickup from the hotel and she would call them later bla bla. Could have done with her on this flight I guess.

    No doubt more will emerge....
    • DrA_Harrogate
    • By DrA_Harrogate 11th Apr 17, 6:29 PM
    • 253 Posts
    • 98 Thanks
    DrA_Harrogate
    Ua
    I have just read in the Grauniad that UA shares have dropped by $1bn (not a misprint). Taxi for the CEO!
    • holkins
    • By holkins 12th Apr 17, 10:05 AM
    • 6 Posts
    • 0 Thanks
    holkins
    Hi, is anyone else having problems or delays with claims for lightening strike with bott and co. I feel like I'm being given the run around for a flight delay last march. I was told there was an appeal in Dec by the airline involved in the Jan 2016 case which they lost again. I was then told that they had applied for the stay to be lifted in court in January, now in April and no further. I was told they will chase on x date but that goal post keeps moving. Apparently there is no escalation process or time limit to get the court to respond. Today I've been told they are waiting for the hearing to be concluded in May, which is totally different to previous explainations.

    Any insight would be greatly appreciated.
    • 111KAB
    • By 111KAB 12th Apr 17, 11:19 AM
    • 3,638 Posts
    • 1,478 Thanks
    111KAB
    Holkins - suggest you pick up the 'phone and speak with Kevin Clarke at Bott & Co to get the accurate picture.
    • Biggee163
    • By Biggee163 13th Apr 17, 8:21 AM
    • 1 Posts
    • 0 Thanks
    Biggee163
    Flight delayed after passenger medical emergency forced turn back
    Hi
    I was on a Malaysia Airlines flight last Wednesday from LHR to Phuket, via Kuala Lumpur. The flight departed on time, but turned back after about an hour due to a passenger becoming ill
    We were kept on board for 3.5 hours before departing again. Is this worth a claim?
    • Caz3121
    • By Caz3121 13th Apr 17, 9:15 AM
    • 10,841 Posts
    • 7,072 Thanks
    Caz3121
    turned back after about an hour due to a passenger becoming ill
    Originally posted by Biggee163
    extraordinary circumstances means EU261 does not apply
    • Billy Bonkers
    • By Billy Bonkers 13th Apr 17, 9:53 AM
    • 41 Posts
    • 12 Thanks
    Billy Bonkers
    Would perhaps be a bit harsh to claim even if you could. That humane decision will have cost the airline a lot of money in fuel, landing & take off fees, ground handling, etc. etc.
    • legal magpie
    • By legal magpie 13th Apr 17, 10:04 AM
    • 757 Posts
    • 356 Thanks
    legal magpie
    But why do they keep them on the aircraft for so long given that it's a long flight to start with and they'd already had 2 hours in the air (1 hour out and 1 hour back).
    • Billy Bonkers
    • By Billy Bonkers 13th Apr 17, 10:11 AM
    • 41 Posts
    • 12 Thanks
    Billy Bonkers
    But why do they keep them on the aircraft for so long given that it's a long flight to start with and they'd already had 2 hours in the air (1 hour out and 1 hour back).
    Originally posted by legal magpie
    Its takes a while to get everybody off & back on again. They no doubt wanted to be able to go at the first available take off slot but didn't expect to have to wait so long. They would be mindful of the crew running out of hours. But yes 3.5 hours is a long sit with a lengthy flight ahead.
    • Tyzap
    • By Tyzap 13th Apr 17, 4:35 PM
    • 1,131 Posts
    • 550 Thanks
    Tyzap
    This article, about compensation in the USA, has surfaced due to the Dr being forcabley removed from the UA flight. It may be of interest to pax denied boarding in the US.

    https://www.federalregister.gov/documents/2015/05/27/2015-12789/revisions-to-denied-boarding-compensation-domestic-baggage-liability-limits-and-civil-penalty
    Please read Vaubans superb guide.
    • Bukes30
    • By Bukes30 17th Apr 17, 12:14 PM
    • 16 Posts
    • 5 Thanks
    Bukes30
    Advice please
    Hi all,

    We flew to Orlando recently via New York. The flight from new York was delayed around 3 hours. We only found out through the flight information boards.
    Wondering if this warrants a claim?

    Also we booked the flight with virgin but ended up flying with delta, not sure who we would claim from?

    Thanks
    Bukes
    • leylandsunaddict
    • By leylandsunaddict 17th Apr 17, 2:47 PM
    • 1,503 Posts
    • 1,020 Thanks
    leylandsunaddict
    Hi all,

    We flew to Orlando recently via New York. The flight from new York was delayed around 3 hours. We only found out through the flight information boards.
    Wondering if this warrants a claim?

    Also we booked the flight with virgin but ended up flying with delta, not sure who we would claim from?

    Thanks
    Bukes
    Originally posted by Bukes30
    You've no claim. The operating airline was Delta so EU261 doesn't apply.
    • Bukes30
    • By Bukes30 18th Apr 17, 12:13 AM
    • 16 Posts
    • 5 Thanks
    Bukes30
    You've no claim. The operating airline was Delta so EU261 doesn't apply.
    Originally posted by leylandsunaddict
    Thanks Leylandsunaddict for clarifying.
    Bukes30
    • DrA_Harrogate
    • By DrA_Harrogate 18th Apr 17, 9:41 AM
    • 253 Posts
    • 98 Thanks
    DrA_Harrogate
    Operating Airline?
    Are we certain that there is no claim? The reason I ask is that we flew with Virgin from Manchester to Cancun via Atlanta. The second part of the journey was operated by Delta so the structure was similar to that posted by Bukes. However, it was a single ticket and the Delta flight had a Virgin Flight number. Might be worth sticking the Virgin number into Botts calculator.
    • Caz3121
    • By Caz3121 18th Apr 17, 10:18 AM
    • 10,841 Posts
    • 7,072 Thanks
    Caz3121
    Are we certain that there is no claim? The reason I ask is that we flew with Virgin from Manchester to Cancun via Atlanta. The second part of the journey was operated by Delta so the structure was similar to that posted by Bukes. However, it was a single ticket and the Delta flight had a Virgin Flight number. Might be worth sticking the Virgin number into Botts calculator.
    Originally posted by DrA_Harrogate
    It is always the operating carrier of the delay that the claim is made from. It does not matter what the flight number is or who the ticket was bought through.
    Had the first flight been delayed and the connecting flight missed then the claim would be from Virgin. As they caused no delay they are not responsible.
    • leylandsunaddict
    • By leylandsunaddict 18th Apr 17, 12:52 PM
    • 1,503 Posts
    • 1,020 Thanks
    leylandsunaddict
    Are we certain that there is no claim?
    Originally posted by DrA_Harrogate
    Yes we are.
    • Scottf
    • By Scottf 19th Apr 17, 12:31 AM
    • 1 Posts
    • 0 Thanks
    Scottf
    I was delayed for 5 hours on a BA flight to Miami because someone dented the aircraft with walkway
    BA say I don't have a claim as it was extraordinary circumstances out with their control
    I said it was negligence and they should pay compensation
    Who's right please
    Last edited by Scottf; 19-04-2017 at 2:28 AM.
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