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    • MSE Jenny
    • By MSE Jenny 5th Jul 13, 4:56 PM
    • 1,218Posts
    • 3,554Thanks
    MSE Jenny
    Official Free Boilers and Insulation guide discussion
    • #1
    • 5th Jul 13, 4:56 PM
    Official Free Boilers and Insulation guide discussion 5th Jul 13 at 4:56 PM
    Hi all,

    We've written a new guide on Free Boilers and Insulation, and it would be great to hear your feedback. Please do share your experiences and any extra tips to help others.

    If you applied for a free boiler, please let us know ...

    - Which energy provider you called:
    - How long it took to get a free inspection:
    - Were you asked to contribute towards anything and why (for example extra radiators, the boiler needed moving, you didn't meet certain conditions):
    - How long it took to the get the boiler installed:
    - How you found the experience:

    If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.

    Thanks for your help,

    MSE Jenny
    Last edited by MSE Jenny; 05-07-2013 at 4:59 PM.
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    • roseview
    • By roseview 20th Jul 17, 10:58 AM
    • 70 Posts
    • 10 Thanks
    What is the situation re like for like? We had a company around and are eligible for an oil boiler. However, they want to take our Worcester Bosch and replace it with a Firebird which my heating engineer says isn't such a good quality boiler. The company now say that we will have to pay a contribution to get the Worcester.
    • drewuk1
    • By drewuk1 5th Sep 17, 12:35 AM
    • 1 Posts
    • 0 Thanks
    9 month npower dyson free boiler install
    We qualified for a free eco boiler from npower
    in october 2015 the install started
    the boiler did not work properly
    we had dyson out and baxi boilerrs and npower
    they came out 14 times over the next 9 months
    they blamed the problem on a faulty thermostat tat was damaged by my pet labrador
    we had a reprt done by baxi after it was found dyson installed the boiler incorrectly
    we made 91 calls and were still told after a reinstallation thatit was our fault that our dog chewed the termostat
    eventually they replaced the prorammer after another report from baxi saying it was a good will gesture
    we contended and s did baxithat tere was a prorammer problem
    we eventually sent the old programmer and thermostat back to honeywell for inspection
    turns out that the programmer was at fault and not the thermostat
    even after a manufacturer report stating the programmer was at fault, n power still states the termostat is ay fault
    we are taking npower to court to cover our expensis due to we had to have the heating on 24 hours a day as we could not control the boiler and we had to get electric heaters for when the boiler stopped, this was a house of a 90 years old ulnerable lady who cannot afford to pay te extra heat
    thanks npower for your compassion, and we will see yuo in court
    beware of dyson and npower
    • keiran
    • By keiran 12th Sep 17, 7:02 PM
    • 382 Posts
    • 183 Thanks
    Hello esteemed MSEr's

    I wonder if I can pick your brains about my boiler situation?

    I have a buy-to-let property in Kent which has a Worcester Bosch combo boiler approaching its 20th year...
    It works well and is serviced annually (as well as getting the mandatory gas safety certificate).

    But it must be inefficient, I suppose, and I'd rather replace it in good weather than wait for it to die during a cold spell

    My tenants are in their mid 60s. One continues to work in a highly-paid job, and the other has been retired for a number of years and will probably be in receipt now of whatever pension he had accrued. I do not know the details of their finances, but think it's highly unlikely that they are in receipt of any benefits.

    I assume that my boiler is exactly the sort of boiler which the government would be wanting to have replaced.

    Can I avail of any schemes to replace this old boiler?
    • Tiners
    • By Tiners 12th Sep 17, 7:14 PM
    • 190 Posts
    • 203 Thanks
    Keiran. Can you expand further on just why you feel tax payers should subsidise the replacement of what is, ultimately, YOUR boiler in YOUR property, regardless of the benefits eligibility of your tenants?
    • Lesley Bracey
    • By Lesley Bracey 15th Sep 17, 9:43 PM
    • 1 Posts
    • 0 Thanks
    Lesley Bracey
    I have applied to numerous companies who say they are in the free boiler scheme only to keep being told unavailable in my area or has to be home with at least 3 bedrooms or only electric or LPG gas boilers provided. I'm now at my wits end as to who to approach next. Any advice would be welcome!
    Last edited by Lesley Bracey; 15-09-2017 at 9:45 PM. Reason: Mis spelt word.
    • Blue_Max
    • By Blue_Max 15th Sep 17, 10:16 PM
    • 657 Posts
    • 165 Thanks
    Myself, like many others at MSE found that there are many shady installers got in on the scheme. They try all sorts of dirty tactics.
    Worcester Bosch boliers were 'Best Buys' by the Which? magazine for many years.
    Contact them for details of their dealer/installer in your area.
    Last edited by Blue_Max; 15-09-2017 at 10:18 PM.
    • darren72
    • By darren72 15th Sep 17, 11:19 PM
    • 998 Posts
    • 200 Thanks
    Can anyone suggest any companies that are actually offering the free boilers at the moment? - A relative meets the requirements if we could find somewhere actually offering it.

    Thanks in advance
    • keithw38
    • By keithw38 25th Sep 17, 2:56 PM
    • 6 Posts
    • 3 Thanks
    no free gas boilers?
    Been told due to funding gas boilers are not free i'm on income related esa in support group and they want £800, its a reduction yes but not free and my boilers broken down be good if i could get a grant from someone to even cover part of it.
    its a company called moneysaver+
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