Main site > MoneySavingExpert.com Forums > Household & Travel > Energy > 1 year after leaving property BG want almost 100... (Page 1)

IMPORTANT! This is MoneySavingExpert's open forum - anyone can post

Please exercise caution & report any spam, illegal, offensive, racist, libellous post to forumteam@moneysavingexpert.com

  • Be nice to all MoneySavers
  • All the best tips go in the MoneySavingExpert weekly email

    Plus all the new guides, deals & loopholes

  • No spam/referral links
or Login with Facebook
1 year after leaving property BG want almost 1000
Reply
Views: 622
Thread Tools Search this Thread Display Modes
# 1
Mega Maniac
Old 03-07-2013, 4:24 PM
MoneySaving Convert
 
Join Date: May 2007
Posts: 20
Default 1 year after leaving property BG want almost 1000

A friend of mine recently rang me to tell me he had had a new bill from BG to the tune of almost 1000 saying that we owed this from our time staying in a property.

We lived there for roughly 6 months, during which time we paid what we thought was the correct amount for our electricity. Here is the breakdown of what we paid over the time we were there

Code:
01 Feb 2012 Electricity Charges 55.75 0.00
01 Feb 2012 Payment received 55.75 55.75
17 Jan 2012 Payment received 155.65 0.00
30 Dec 2011 Electricity Charges 155.65 -155.65
13 Oct 2011 Payment received 155.18 0.00
29 Sep 2011 Electricity Charges 155.18 -155.18
11 Jul 2011 Payment received 49.74 0.00
27 Jun 2011 Electricity Charges 49.74 -49.74
It was a two bedroom flat in London, fairly modern and we spent a limited amount of time in the flat as we were both working.

BG say these payments were only against an estimated reading, and that they have now (a year later) taken readings and we in fact owe 1000 more than we paid.

As I'm sure you can imagine, getting a bill of this size is not only shocking a year after we moved out but seems near impossible that we could have even used that amount of electricity over that period.

The information on our payments above comes from the ZERO balance we requested from BG before we moved out as is standard procedure when leaving a property.

Where do we stand with this?
Mega Maniac is offline
Reply With Quote Report Post
# 2
lstar337
Old 03-07-2013, 4:32 PM
Serious MoneySaving Fan
 
Join Date: Mar 2013
Posts: 1,587
Default

I'm guessing you failed to give them a closing read, and they are now issuing a 'catch-up' bill. If you didn't give a closing read when you moved out, you may well also be paying for the electricity consumed after you left.

You will have to pay for what you used.

If they have billed you for usage after the date you left, they may back date it with some more estimation.

Should have given a closing read though.

Last edited by lstar337; 03-07-2013 at 4:36 PM.
lstar337 is online now
Reply With Quote Report Post
# 3
Wywth
Old 03-07-2013, 4:38 PM
Fantastically Fervent MoneySaving Super Fan
 
Join Date: Jun 2012
Posts: 5,034
Default

Quote:
Originally Posted by Mega Maniac View Post
A friend of mine recently rang me to tell me he had had a new bill from BG to the tune of almost 1000 saying that we owed this from our time staying in a property.

We lived there for roughly 6 months, during which time we paid what we thought was the correct amount for our electricity. Here is the breakdown of what we paid over the time we were there

Code:
01 Feb 2012 Electricity Charges 55.75 0.00
01 Feb 2012 Payment received 55.75 55.75
17 Jan 2012 Payment received 155.65 0.00
30 Dec 2011 Electricity Charges 155.65 -155.65
13 Oct 2011 Payment received 155.18 0.00
29 Sep 2011 Electricity Charges 155.18 -155.18
11 Jul 2011 Payment received 49.74 0.00
27 Jun 2011 Electricity Charges 49.74 -49.74
It was a two bedroom flat in London, fairly modern and we spent a limited amount of time in the flat as we were both working.

BG say these payments were only against an estimated reading, and that they have now (a year later) taken readings and we in fact owe 1000 more than we paid.

As I'm sure you can imagine, getting a bill of this size is not only shocking a year after we moved out but seems near impossible that we could have even used that amount of electricity over that period.

The information on our payments above comes from the ZERO balance we requested from BG before we moved out as is standard procedure when leaving a property.

Where do we stand with this?
So were you billed against estimated readings as BG allege?

If so, how did the estimated readings compare to the actuall readings at that time?

If you don't know, or they were significantly different, why do you think you "paid what [you] thought was the correct amount for [y]our electricity"?

What date did you both move out of the property?
Did you contact BG on that day to state you were leaving, provide an accurate meter reading, and a fowarding address for BG to send the final bill?
What date was the final bill produced?
Wywth is offline
Reply With Quote Report Post
# 4
Mega Maniac
Old 03-07-2013, 4:41 PM
MoneySaving Convert
 
Join Date: May 2007
Posts: 20
Default

It was a long time ago, and neither I nor my old housemate can remember about the readings.

I do remember that as it was a block of flats the place you found the reading was not readily available to us, but was outside the flat somewhere. I remember trying to get a proper reading when we moved in but eventually giving up as neither us or the agent knew how to find the reading. We did ask for them to find out how we did this, but they were pretty useless (like most agents, it seems) and I think we just ended up paying the bills we got thinking they were roughly accurate.

This is all based on hazy memories tho
Mega Maniac is offline
Reply With Quote Report Post
# 5
Mega Maniac
Old 03-07-2013, 4:45 PM
MoneySaving Convert
 
Join Date: May 2007
Posts: 20
Default

Quote:
Originally Posted by Wywth View Post
So were you billed against estimated readings as BG allege?

If so, how did the estimated readings compare to the actuall readings at that time?

If you don't know, or they were significantly different, why do you think you "paid what [you] thought was the correct amount for [y]our electricity"?

What date did you both move out of the property?
Did you contact BG on that day to state you were leaving, provide an accurate meter reading, and a fowarding address for BG to send the final bill?
What date was the final bill produced?
It was a first flat for the both of us, so there was a helping of naivety there, but I guess we assumed the estimated bills we were paying were correct.

As far as I know, we never had an actual reading, at any point (moving in, or moving out)

The final bill doesn't have a date, other than the final payment on 1st Feb.

I am unsure as to wether we specifically asked BG for a "final bill" or "final reading". The fact that they are now chasing this suggests that we didn't.
Mega Maniac is offline
Reply With Quote Report Post
# 6
lstar337
Old 03-07-2013, 4:51 PM
Serious MoneySaving Fan
 
Join Date: Mar 2013
Posts: 1,587
Default

Quote:
Originally Posted by Mega Maniac View Post
It was a first flat for the both of us, so there was a helping of naivety there, but I guess we assumed the estimated bills we were paying were correct.

As far as I know, we never had an actual reading, at any point (moving in, or moving out)

The final bill doesn't have a date, other than the final payment on 1st Feb.

I am unsure as to wether we specifically asked BG for a "final bill" or "final reading". The fact that they are now chasing this suggests that we didn't.
So there is a chance that not even the initial reading was correct?

What a mess to be in!
lstar337 is online now
Reply With Quote Report Post
# 7
Mega Maniac
Old 03-07-2013, 4:55 PM
MoneySaving Convert
 
Join Date: May 2007
Posts: 20
Default

A very good chance, considering the tenants previous to us never paid a single bill, and left the flat in such a horrific state it had to be renovated prior to us moving in.

Is it possible for BG to even get a specific reading for our time in the flat, excluding the dates before and after we lived there?
Mega Maniac is offline
Reply With Quote Report Post
# 8
lstar337
Old 03-07-2013, 4:58 PM
Serious MoneySaving Fan
 
Join Date: Mar 2013
Posts: 1,587
Default

Quote:
Originally Posted by Mega Maniac View Post
Is it possible for BG to even get a specific reading for our time in the flat, excluding the dates before and after we lived there?
Given what you have said, I can't see how they could.

Where you stand, I have no idea.

You should probably speak to BG about it though.
lstar337 is online now
Reply With Quote Report Post
# 9
Mega Maniac
Old 03-07-2013, 5:06 PM
MoneySaving Convert
 
Join Date: May 2007
Posts: 20
Default

Yea, I have passed on to my friend all the questions he needs to ask about readings and the like, hopefully we can get this sorted. If they come back with a few quid extra its no problem, but this will equate to us having spent over200pm on leccy in that 6 month period, when we were both working at the time, which cant be right 0_0
Mega Maniac is offline
Reply With Quote Report Post
# 10
Richie-from-the-Boro
Old 03-07-2013, 7:43 PM
Fantastically Fervent MoneySaving Super Fan
 
Join Date: Nov 2009
Posts: 5,497
Default

01 Feb 2012 Payment received 55.75
17 Jan 2012 Payment received 155.65
13 Oct 2011 Payment received 155.18
11 July 2011 Payment received 49.74

I make that an 7/8 month stay over one partial winter period total estimated & paid was 416.32 or 52.04pm or 12 per week average. I suggest you get a look at the contract of lease on the flat and discover precisely how many weeks [your start and end dates are vague] of energy supply you were contracted for and divide into 416.32.

Sorry friend, you've fallen for the same old same old .. .. no diligence doing your own precise readings, particularly the start & finish date & registers.
Disclaimer : Everything I write on this forum is my opinion. I try to be an even-handed poster and accept that you at times may not agree with these opinions or how I choose to express them, this is not my problem. The Disabled : If years cannot be added to their lives, at least life can be added to their years - Alf Morris - ℜ
Richie-from-the-Boro is offline
Reply With Quote Report Post
# 11
Cardew
Old 03-07-2013, 9:11 PM
Deliciously Dedicated Diehard MoneySaving Devotee
 
Join Date: Mar 2005
Posts: 23,013
Default

As indicated above, it is very probable that you are paying for either the previous or subsequent occupant's electricity consumption(or both of them!)

Not BG's fault - someone needs to pay for the electricity consumed.
Cardew is offline
Reply With Quote Report Post
# 12
Mega Maniac
Old 04-07-2013, 7:13 PM
MoneySaving Convert
 
Join Date: May 2007
Posts: 20
Default

Quote:
Originally Posted by Richie-from-the-Boro View Post
01 Feb 2012 Payment received 55.75
17 Jan 2012 Payment received 155.65
13 Oct 2011 Payment received 155.18
11 July 2011 Payment received 49.74

I make that an 7/8 month stay over one partial winter period total estimated & paid was 416.32 or 52.04pm or 12 per week average. I suggest you get a look at the contract of lease on the flat and discover precisely how many weeks [your start and end dates are vague] of energy supply you were contracted for and divide into 416.32.

Sorry friend, you've fallen for the same old same old .. .. no diligence doing your own precise readings, particularly the start & finish date & registers.
Yea, as I said before this was all pretty new to us as it was our first flat by ourselves.

I understand that things would be a whole load simpler if we had done everything properly, but we just weren't well enough informed at the time.

And yea, there is a date discrepancy there from the "6months" I have been talking about, but we used the 6 month break clause in our tenancy agreement so I'm fairly sure that how long we were there.

The discrepancy isnt particularly important in the case of the advice I was seeking here, but obviously will be when it comes to talking to BG.
Mega Maniac is offline
Reply With Quote Report Post
# 13
Cardew
Old 04-07-2013, 9:42 PM
Deliciously Dedicated Diehard MoneySaving Devotee
 
Join Date: Mar 2005
Posts: 23,013
Default

Quote:
Originally Posted by Mega Maniac View Post

The discrepancy isnt particularly important in the case of the advice I was seeking here, but obviously will be when it comes to talking to BG.
I suspect BG will not be interested or get involved in a 'third person' dispute.
Cardew is offline
Reply With Quote Report Post
# 14
superbigal36
Old 04-07-2013, 11:56 PM
MoneySaving Stalwart
 
Join Date: Jan 2005
Posts: 412
Default

BG would surely never have issued a final account without an actual reading.
You must find out when the reading that is on your bill was taken.
I guess that is being used as your date of exit.
Presumably a year with the next tenant not even paying a single bill.
superbigal36 is offline
Reply With Quote Report Post
Reply

Bookmarks
 
 




Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

 Forum Jump  

Contact Us - MoneySavingExpert.com - Archive - Privacy Statement - Top

Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

All times are GMT +1. The time now is 2:08 PM.

 Forum Jump  

Free MoneySaving Email

Top deals: Week of 22 October 2014

Get all this & more in MoneySavingExpert's weekly email full of guides, vouchers and Deals

GET THIS FREE WEEKLY EMAIL Full of deals, guides & it's spam free

Latest News & Blogs

Martin's Twitter Feed

profile

Cheap Travel Money

Find the best online rate for holiday cash with MSE's TravelMoneyMax.

Find the best online rate for your holiday cash with MoneySavingExpert's TravelMoneyMax.

TuneChecker Top Albums

  • ED SHEERANX (DELUXE EDITION)
  • STATUS QUOAQUOSTIC (STRIPPED BARE)
  • SAM SMITHIN THE LONELY HOUR (DELUXE EDITION)

MSE's Twitter Feed

profile
Always remember anyone can post on the MSE forums, so it can be very different from our opinion.
We use Skimlinks and other affiliated links in some of our boards, for some of our users.