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  • FIRST POST
    missymr
    Loan Spotter - Spotted my friend :(
    • #1
    • 14th Jun 13, 10:29 AM
    Loan Spotter - Spotted my friend :( 14th Jun 13 at 10:29 AM
    Hi guys

    My friend just sent me this email, wondered if anyone can suggest anything?


    Applied for a small loan online, had a company call me called loan spotter. I thought they were going to help me, so agreed and stupidly gave my bank details. I then changed my mind, told them I was not interested, hung up the phone, and now they have taken £59.99 out of my bank. My bank cannot help me as I willingly gave my bank details 
    I’ve tried called the number on their site, which is not working 

    I am so upset and feel so stupid x


    Thanks to anyone who replies x
Page 1
  • Apples2
    • #2
    • 14th Jun 13, 10:34 AM
    • #2
    • 14th Jun 13, 10:34 AM
    I've highlighted the key points, your friend will get nowhere at all by ringing or emailing. The process is really simple yet hardly anyone can work it out.

    Fees

    10. We charge a fee for providing the service of acting as a finance broker. We specify the fee as part of our communications with You. If You do not enter into a loan offered by a lender or financier within 60 days we act for You we will refund the fee less the £5 brokerage fee provided for by the Consumer Credit Act 1974. Refunds must be requested in writing to avoid repayments being sent to a wrong address. To facilitate Us processing payments and repayments You authorise Us to retain your charge, credit and debit card details. If a lender or financier makes You a loan or finance offer, in addition to the fee We may also receive a variable commission from the lender or financier (more detail is available on request) and You agree that We may retain it.

    12. Under Financial Services (Distance Marketing) Regulations 2004 you have a right to cancel your application within 14 days of receiving these terms and conditions and receive a refund. If You wish to cancel your application, You must write to Loan Spotter UK notifying us. In this event We will refund your fee within 30 days of the date on which You write to Us to cancel your application. Any such requests should be made to: Customer Service Department, Loan Spotter, 53 Fountain Street, Manchester, M2 2AN.
    http://www.loanspotter.co.uk/Terms.aspx

    [text deleted by MSE Forum Team]
    Last edited by MSE Investigator; 09-10-2013 at 5:07 PM.
  • missymr
    • #3
    • 14th Jun 13, 11:22 AM
    • #3
    • 14th Jun 13, 11:22 AM
    Thanks so much, I will pass this on to her xx
  • missymr
    • #4
    • 21st Jun 13, 8:06 AM
    • #4
    • 21st Jun 13, 8:06 AM
    It gets worse, she has had more money taken from her account from two more loan companies I have no idea what she has done but she just come into work crying.

    The two companies are "go cheap loans £59.99" and "Greenleaf Finance £69.99"

    She is going to get in a mess here, she cannot afford food or anything, I have suggested she get in touch with CAB?
    • zx81
    • By zx81 21st Jun 13, 8:13 AM
    • 7,451 Posts
    • 7,305 Thanks
    zx81
    • #5
    • 21st Jun 13, 8:13 AM
    • #5
    • 21st Jun 13, 8:13 AM
    Did she follow Apples' advice with the first one? She needs to do the same thing with these and any other companies she's handed her card details over to. She will get her money back but she needs to follow the instructions in their t&cs

    And for heaven's sake, tell her to stay off the internet. She's not cut out for going online.
  • worried48
    • #6
    • 21st Jun 13, 9:25 AM
    • #6
    • 21st Jun 13, 9:25 AM
    I guess she is desperate for money. If you are enough of a friend to lend her some and have the means to lend it - bearing in mind that you may well not get it back - do so. Otherwise, try to make her see that the only loans she is going to get are payday loans, buddy loans and doorstep loans. Once your credit hits rockbottom, that's it. Your credit can hit rockbottom without you ever having defaulted simply because you already owe too much. That's what it's like out there now.
  • missymr
    • #7
    • 21st Jun 13, 10:09 AM
    • #7
    • 21st Jun 13, 10:09 AM
    Did she follow Apples' advice with the first one? She needs to do the same thing with these and any other companies she's handed her card details over to. She will get her money back but she needs to follow the instructions in their t&cs

    And for heaven's sake, tell her to stay off the internet. She's not cut out for going online.
    Originally posted by zx81
    Yes she sent a letter recorded delivery to request a refund x
    • DCFC79
    • By DCFC79 21st Jun 13, 10:15 AM
    • 26,304 Posts
    • 16,715 Thanks
    DCFC79
    • #8
    • 21st Jun 13, 10:15 AM
    • #8
    • 21st Jun 13, 10:15 AM
    Yes she sent a letter recorded delivery to request a refund x
    Originally posted by missymr
    And has she done the same again for the 2 latest ones ?
    Je Suis Charlie
    • Clive Woody
    • By Clive Woody 21st Jun 13, 10:34 AM
    • 4,146 Posts
    • 4,779 Thanks
    Clive Woody
    • #9
    • 21st Jun 13, 10:34 AM
    • #9
    • 21st Jun 13, 10:34 AM
    It gets worse, she has had more money taken from her account from two more loan companies I have no idea what she has done but she just come into work crying.

    The two companies are "go cheap loans £59.99" and "Greenleaf Finance £69.99"

    She is going to get in a mess here, she cannot afford food or anything, I have suggested she get in touch with CAB?
    Originally posted by missymr
    Does she remember how many different websites she entered her bank account details in to as there may be more to come?
    Rugby Union - The Greatest Game
    • dealer wins
    • By dealer wins 21st Jun 13, 10:39 AM
    • 5,391 Posts
    • 9,896 Thanks
    dealer wins
    Time for your friend to

    1) stop applying for loans especially from dodgy sites
    2) stop giving out her debit/bank details online
    3) change bank accounts
    4) Visit the debt free wannabe board for budgeting and debt advice
    All replies are super fluffy and nice, and newbies are so lovely and welcome. PPR never again!
    • DCFC79
    • By DCFC79 21st Jun 13, 1:08 PM
    • 26,304 Posts
    • 16,715 Thanks
    DCFC79
    Hi!
    I am Cheyennesmith. I am the new member of this forum. I recently joined this forum.
    I have good plans to save money.
    Originally posted by Cheyennesmith
    Welcome

    You want to share these money saving plans ?
    Je Suis Charlie
  • Apples2
    Hi!
    I am Cheyennesmith. I am the new member of this forum. I recently joined this forum.
    I have good plans to save money.
    Originally posted by Cheyennesmith
    Best way is to click the spam button on your post, we will all be better off.
    • Clive Woody
    • By Clive Woody 21st Jun 13, 2:50 PM
    • 4,146 Posts
    • 4,779 Thanks
    Clive Woody
    Hi!
    I am Cheyennesmith. I am the new member of this forum. I recently joined this forum.
    I have good plans to save money.
    Originally posted by Cheyennesmith
    Awesome. Let's hear them then?

    Rugby Union - The Greatest Game
    • iolanthe07
    • By iolanthe07 21st Jun 13, 3:34 PM
    • 4,525 Posts
    • 4,313 Thanks
    iolanthe07
    Location: New York.

    Sorry Cheyenne; this is a UK site so lots of the advice here will not apply in the States. There is probably a US site like this, though, if you look for it.
    I used to think that good grammar is important, but now I know that good wine is importanter.
    • sharp82
    • By sharp82 15th Jul 13, 4:41 PM
    • 2,442 Posts
    • 1,971 Thanks
    sharp82
    Applied for a small loan with a guaranteed acceptance with the loan spotter
    No loan- unauthorized payment taken from account reported to OFT Financial Ombudsman bunch of crooks
    They have various alias under the same address
    DON'T TAKE OUT A LOAN AND DON'T GIVE THEM YOUR CARD DETAILS
    YOU HAVE BEEN WARNED
    Originally posted by memsarb221
    Write to them and you'll get a refund
    • matttye
    • By matttye 15th Jul 13, 4:58 PM
    • 4,676 Posts
    • 2,943 Thanks
    matttye
    There's a one line bit on the bottom of their site saying 'To process your application there may be a fee, which will be no more than £59.99.'

    This appears to be the only warning that you'll be charged any money by filling in an application, unless it is more explicit on the signing up page where you enter your bank details. Not going to go through the rigmarole of signing up to check. They do seem to be a shady company though.
    What will your verse be?

    R.I.P Robin Williams.
    • theblagger
    • By theblagger 15th Jul 13, 5:34 PM
    • 1,724 Posts
    • 2,228 Thanks
    theblagger
    Domain name:
    loanspotter.co.uk

    Registrant:
    Loans Direct Uk

    Registrant type:
    UK Limited Company, (Company number: 6907433)

    Registrant's address:
    53 Fountain Street
    Manchester
    Greater Manchester
    M2 2AN
    United Kingdom

    Registrar:
    Webfusion Ltd t/a 123-reg [Tag = 123-REG]
    URL: http://www.123-reg.co.uk

    Relevant dates:
    Registered on: 17-Jan-2013
    Expiry date: 17-Jan-2015
    Last updated: 29-Mar-2013

    Registration status:
    Registered until expiry date.

    Name servers:
    ns.123-reg.co.uk
    ns2.123-reg.co.uk

    Loans Direct UK Limited was registered on 15 May 2009 with its registered office in Cheshire. The business has a status listed as "Live"and it currently has 2 directors. It's founding director was Mr Syed Rizvi. Loans Direct UK Limited has no subsidiaries.
    tinfoil hat ...

    Derisive attempt on behalf of blind conformists to discredit and stigmatise those who dare to question authority, ill thought out policies, PR Stunts....
    • poppasmurf_bewdley
    • By poppasmurf_bewdley 16th Jul 13, 1:50 PM
    • 4,551 Posts
    • 4,635 Thanks
    poppasmurf_bewdley
    53 Fountain Street, Manchester is a city centre accommodation address (which incidentally I used over 40 years ago). Used to be run by a company called Air Call at the time.
    SIR WINSTON S. CHURCHILL: WE HAVE OUR OWN DREAM AND OUR OWN TASK. WE ARE WITH EUROPE, BUT NOT OF IT. WE ARE LINKED BUT NOT COMBINED. WE ARE INTERESTED AND ASSOCIATED BUT NOT ABSORBED. IF BRITAIN MUST CHOOSE BETWEEN EUROPE AND THE OPEN SEA, SHE MUST ALWAYS CHOOSE THE OPEN SEA.
  • LEdithS
    I'm aware I'm late posting to this thread but just got a call from this crowd (Loan Spotter) and they are just unbelievable. I specifically and clearly asked them from the outset if they charged a fee and was told "no we are definitely not a broker and don't charge fees for our service". Unfortunately for the woman on the other end of the phone I was sat in front of my laptop at the time, googled them while we were talking and .... there it is! Obviously I didn't give them my bank or card details but I can see why people might do if they are less cynical than I am.

    Yes you can claim the fee back as the previous post highlights but it has to be done in writing and takes up to 30 days! I would suggest if you are desperate enough to use these companies, 30 days is a long time to wait for your £60 to be refunded. In fact it isn't a full refund is it as they skim a fiver off it for their admin costs. I don't know why the FSA allows these types of companies to continue operating. They are so clearly dodgy and I wonder if anyone actually does ever get a loan through them? I've yet to read anything positive about them anyway.
    • iolanthe07
    • By iolanthe07 11th Sep 13, 2:50 PM
    • 4,525 Posts
    • 4,313 Thanks
    iolanthe07
    they skim a fiver off it for their admin costs

    They're allowed to do this under FSA rules.
    I used to think that good grammar is important, but now I know that good wine is importanter.
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