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    • Caz3121
    • By Caz3121 11th Nov 16, 5:10 PM
    • 10,775 Posts
    • 7,021 Thanks
    Caz3121
    So, as I understand it now is that either or I am not entitled to more than €300.
    Originally posted by symphony63
    what was the scheduled arrival time of the cancelled UA flight and the actual arrival time of the VS flight...might be simpler looking at arrival times rather than departure given the VS delay
    Claim to UA...."I had a flight cancelled that was due to get me to x at XX:XX, you rebooked me on a flight that arrived at YY:YY"
    If that is up to 4 hours late then the compensation is €300, if over 4 hours then it is €600
    • buffer2212
    • By buffer2212 14th Nov 16, 2:01 PM
    • 62 Posts
    • 7 Thanks
    buffer2212
    United fiasco - they now say delay due to weather
    After contacting my solicitor about a small claims, he wrote off to United and they have said that delays were effective the previous day for lots of flights coming in from Newark, due to lightening. This caused a delay to our departing flight. I have checked flight stats and there were indeed lots of flights delayed or cancelled. Why could someone from United not have explained this back in June 2015!!!!! I guess my fight has come to an end.



    You may find this link to a posting with several links regarding through flights.
    http://forums.moneysavingexpert.com/showpost.php?p=70808296&postcount=9557
    EU take the opposing view to United.
    Perhaps write one more time with a copy of the EU determination, making the letter an NBA with 14 dyas to pay. Then start legal proceedings. You may find either of those stgae but particularly the latter prompts a response and hopefully payment.
    Originally posted by JPears
    Last edited by buffer2212; 14-11-2016 at 7:30 PM. Reason: missing info
    • JPears
    • By JPears 14th Nov 16, 9:20 PM
    • 3,071 Posts
    • 865 Thanks
    JPears
    After contacting my solicitor about a small claims, he wrote off to United and they have said that delays were effective the previous day for lots of flights coming in from Newark, due to lightening. This caused a delay to our departing flight. I have checked flight stats and there were indeed lots of flights delayed or cancelled. Why could someone from United not have explained this back in June 2015!!!!! I guess my fight has come to an end.
    Originally posted by buffer2212
    No it isn't. Meteorlogical impact on previous flights, not yours, are not an EC. Continue your claim. And don't use a solicitor who doesn't have specialist knowledge of flight delays compensation.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • buffer2212
    • By buffer2212 15th Nov 16, 11:43 AM
    • 62 Posts
    • 7 Thanks
    buffer2212
    United response quotes"In the preamble to European Regulation EC261/2004, recital (15) says that air traffic management decisions that effect a particular aircraft on a particular day and result in long delays, overnight delays, or the cancellation of one or more flights by that aircraft, are considered an extraordinary circumstance and therefore not compensated under the Regulation"

    It is a local solicitor, being in N.Ireland, I doubt any Solicitor has experience of flight delays.

    What do you think??

    Thank you.
    Last edited by buffer2212; 15-11-2016 at 11:56 AM. Reason: missing info
    • JPears
    • By JPears 15th Nov 16, 1:17 PM
    • 3,071 Posts
    • 865 Thanks
    JPears
    But it was the weather that caused the delays, not ATC?
    Also the preamble states a "particular day"
    Your flight was the next day?
    I beleive UA are being disingenuous in their statement.
    Indeed their argument could be considered specious. (forum veterans joke...)
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • buffer2212
    • By buffer2212 15th Nov 16, 1:43 PM
    • 62 Posts
    • 7 Thanks
    buffer2212
    The plane we were getting on in Belfast was coming from Newark to Belfast at 9.15pm. However due to lightening in the area, it did not leave Newark until 12.05am, which meant that it did not arrive in Belfast until 12noon on the day of our flight (5hr time difference). This made our outbound flight to Newark almost 2 hours late departing. Therefore we had to be booked onto a later connecting flight (all booked as one flight) to Orlando. In total we were 4hrs 5 minutes late at disembarkation.

    I hope this makes sense!
    • JPears
    • By JPears 15th Nov 16, 4:02 PM
    • 3,071 Posts
    • 865 Thanks
    JPears
    So it was weather, not ATC that delayed the previous rotation of your airplane. In most cases, a judge would probably find in your favour, since the weather didn't directly affect your flight.
    Have you put your details into an online system such as Botts to see if you have a valid claim?
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • buffer2212
    • By buffer2212 15th Nov 16, 7:58 PM
    • 62 Posts
    • 7 Thanks
    buffer2212
    I have had numerous posts on here since June 2015 and lots of people have said I have a claim.In fact one lady had exactly the same situation and got compensation. I used all the example letters on this site and followed all the proper procedure. I have read the whole Regulations and case law and I am confident I have a case. I have never heard of Botts but I will look it up.

    Thank you
    • Ianpeterson83
    • By Ianpeterson83 15th Nov 16, 8:48 PM
    • 2 Posts
    • 0 Thanks
    Ianpeterson83
    Flight Compensation - Delta
    After quite some time Delta have agreed my compensation for a delayed flight.

    I was claiming for the full €600, however, they have reduced this by 50% to €300 as they claim the flight was scheduled to arrive at 9.25pm (making the delay 3hrs58mins).

    In fact the actual arrival time of the flight was 9.33pm (making the delay 4hr8mins)

    Should the compensation be based on the scheduled or actual arrival time?

    We are talking a difference of minutes but the monetary difference is €300

    Thanks
    Ian
    • Tyzap
    • By Tyzap 15th Nov 16, 9:12 PM
    • 981 Posts
    • 494 Thanks
    Tyzap
    After quite some time Delta have agreed my compensation for a delayed flight.

    I was claiming for the full €600, however, they have reduced this by 50% to €300 as they claim the flight was scheduled to arrive at 9.25pm (making the delay 3hrs58mins).

    In fact the actual arrival time of the flight was 9.33pm (making the delay 4hr8mins)

    Should the compensation be based on the scheduled or actual arrival time?

    We are talking a difference of minutes but the monetary difference is €300

    Thanks
    Ian
    Originally posted by Ianpeterson83
    Hi,

    The arrival time is based on the time the first door is opened, i.e after taxi and engine stop.

    Good luck.
    Please read Vaubans superb guide.
    • Justice13075
    • By Justice13075 15th Nov 16, 10:27 PM
    • 982 Posts
    • 420 Thanks
    Justice13075
    What were your flight details should be easy to work out then
    • Ianpeterson83
    • By Ianpeterson83 16th Nov 16, 9:00 AM
    • 2 Posts
    • 0 Thanks
    Ianpeterson83
    Thanks, I have gone back to Delta

    If it is possible to see the actual flight time then I believe it was the DL 37 from Seattle to Anchorage on 14th Aug 2016. Arrival time was scheduled for 9.25pm

    Thanks
    • Justice13075
    • By Justice13075 16th Nov 16, 9:09 AM
    • 982 Posts
    • 420 Thanks
    Justice13075
    I am confused Seattle to Anchorage has nothing to do with EU Flight delay compensation. Non Eu airline flying from an non Eu airport to a non EU airport. Why would Delta pay you anything in accordance with EU regulations. Am I missing something
    • Girlzmum
    • By Girlzmum 16th Nov 16, 9:37 AM
    • 536 Posts
    • 617 Thanks
    Girlzmum
    Hi, just wondering if you can help me regarding a flight cancellation.

    My husband and 2 daughters (13 and 10) flew from Dublin to Newark and then were due to get a connecting flight from Newark to North Carolina on JetBlue airlines. About 2 hours before they were due to leave Newark their flight was cancelled due to weather conditions. They were rebooked onto the following days flight and put up in a hotel overnight (that was it, no transfer/meals covered)

    As it was an internal USA flight I appreciate the EU regs don't apply but would they be entitled to any compensation?
    Norn Iron Club member 273
    • JPears
    • By JPears 16th Nov 16, 12:02 PM
    • 3,071 Posts
    • 865 Thanks
    JPears
    Probably not.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • Timothea
    • By Timothea 16th Nov 16, 6:19 PM
    • 146 Posts
    • 281 Thanks
    Timothea
    My husband and 2 daughters (13 and 10) flew from Dublin to Newark and then were due to get a connecting flight from Newark to North Carolina on JetBlue airlines. About 2 hours before they were due to leave Newark their flight was cancelled due to weather conditions. They were rebooked onto the following days flight and put up in a hotel overnight (that was it, no transfer/meals covered)

    As it was an internal USA flight I appreciate the EU regs don't apply but would they be entitled to any compensation?
    Originally posted by Girlzmum
    The short answer is not really.

    In the USA, service providers rarely give assistance or compensation when things go wrong, especially if it wasn't their fault. This is because consumer protection laws are generally weak, and are the responsibility of each State. Air travel between different States comes under US Federal authority, so you would have virtually no recourse in US law. You could make a breach of contract claim in the jurisdiction where the contract was made (e.g. England and Wales). However, weather conditions are ECs, so JetBlue would have a good defence. In any case, I don't think JetBlue has any presence over here, so they could just ignore it.

    American culture is very strong on self-reliance, so Americans generally don't expect help from anyone else, least of all a corporation. I have been delayed at Newark airport in the summer, due to thunderstorms. Frankly, you were lucky to be given accommodation.
    Last edited by Timothea; 16-11-2016 at 6:22 PM.
    • Scojo72
    • By Scojo72 22nd Dec 16, 12:02 PM
    • 7 Posts
    • 164 Thanks
    Scojo72
    We booked a through ticket with british airways(code share amercian airways)from bhx to jfk with a three hour stopover to catch the next flight down to Orlando.
    The flight was late leaving Birmingham.so arrived at jfk 1hr 20mins late.we got to the baggage rebook belt 20mins before the flight was due to take off.we was told we had missed it and had to rebook for the next day.after a lot of complaining they booked me a flight with united from Newark 6hrs later.we had food vouchers and a taxi to Newark and caught the next flight.which was 1hr late leaving.so instead of arriving at 1800 in Orlando. We arrived at 0130 7hr30mins later than planned. So my question is can I claim compensation and if so who do I approach british airways who I booked with or American Airlines who operated the flight. And also what delay time can I claim because it was only 1hr 20mins late arriving but it made me miss my connection. This route always seems to run late so wasn't a mechanical issue or weather.
    I hope someone can give me some advice
    • Vauban
    • By Vauban 22nd Dec 16, 12:17 PM
    • 4,671 Posts
    • 2,070 Thanks
    Vauban
    We booked a through ticket with british airways(code share amercian airways)from bhx to jfk with a three hour stopover to catch the next flight down to Orlando.
    The flight was late leaving Birmingham.so arrived at jfk 1hr 20mins late.we got to the baggage rebook belt 20mins before the flight was due to take off.we was told we had missed it and had to rebook for the next day.after a lot of complaining they booked me a flight with united from Newark 6hrs later.we had food vouchers and a taxi to Newark and caught the next flight.which was 1hr late leaving.so instead of arriving at 1800 in Orlando. We arrived at 0130 7hr30mins later than planned. So my question is can I claim compensation and if so who do I approach british airways who I booked with or American Airlines who operated the flight. And also what delay time can I claim because it was only 1hr 20mins late arriving but it made me miss my connection. This route always seems to run late so wasn't a mechanical issue or weather.
    I hope someone can give me some advice
    Originally posted by Scojo72
    Depending on the reason for delay, you would be due 600 euros each from AA. Read the posts on this thread - lots of peoples experiences reported here.
    • JPears
    • By JPears 31st Dec 16, 12:41 PM
    • 3,071 Posts
    • 865 Thanks
    JPears
    for lazy newbs
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • LisaJD
    • By LisaJD 16th Jun 17, 3:20 PM
    • 1 Posts
    • 0 Thanks
    LisaJD
    KLM Canada to UK via Amsterdam - Delay
    Hi there

    My son has travelled with KLM from Canada to the UK via Amsterdam. The first leg of the journey was on time however the flight from Amsterdam was first delayed and then cancelled. He had a delay of 7 hours having been transferred to a different flight at a later point in the day. Is entitled to claim for compensation for the European leg only or for full journey from Canada?

    Any advice much appreciated.

    Many thanks

    Lisa
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