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TNC Parking Services and TNC Collections
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# 1
Blank_space
Old 28-01-2013, 9:12 PM
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Default TNC Parking Services and TNC Collections

Hello

My other half has been generously spammed with TNC parking services Final Demands on behalf of Town and City Parking for a "notice" issued for an "offence" prior to October 2012. I've looked up letters on here and found them to look pretty similar to those in the letter thread. We have been ignoring them as advised. She's now got one from TNC Collections on behalf of Eden Springs UK for over 700. Seeing as she has no outstanding debt, there isn't anything else that this can be related to. Is this just a new letter in the chain of threatograms and therefore should be summarily ignored as normal? If it is new, would you like this to be uploaded to somewhere to be added to the chain? Oddly enough, the Eden Springs letter was recieved before the latest TNC Parking Services letter which is not requesting that much.

Any advice would be appreciated, i've scoured the boards but would like a little re-assurance that this is just trying to get her to make contact.
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# 2
peter_the_piper
Old 28-01-2013, 9:16 PM
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I wonder if this has got to you in error as Eden Springs uk are a water cooler company http://www.edensprings.co.uk/ . Still continue to ignore both would seem good advice.
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# 3
Blank_space
Old 28-01-2013, 9:19 PM
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Well, I hadn't actually looked that up, I know for sure that she's not bought any water coolers? Are they so cowboy that they'd even send the incorrect debt claim notice to someone completely unrelated? I'd love to see them try and take her to court for that. I'm guessing they are just trying to threaten with increasingly large amounts of money to make her call them.
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# 4
Stroma
Old 28-01-2013, 9:21 PM
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It can't be for the same thing, these idiots are so stupid that they probably put your name onto the wrong letter. Just ignore them unless you've had actual dealings with that water company
When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
We don't need the following to help you.
Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
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# 5
halibut2209
Old 28-01-2013, 9:23 PM
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Are these connected? At first glance, this nonsensical Eden Springs thing seems totally unconnected.

EDIT: The reason I ask is that it might be worth telling TNC that the debt is disputed because if Eden Springs have a genuine claim against someone something (not this parking nonsense), then it might need to be nipped in the bud
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# 6
Kite2010
Old 28-01-2013, 9:23 PM
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Unless the driver parked in a car-park owned by Eden Springs, they probably have messed up.
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# 7
Blank_space
Old 28-01-2013, 9:26 PM
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Don't seem to be connected, just sent out from another face of the same TNC group. Seems like they've sent to her in error. They didn't even list an offence in this letter that was supposed to have been commited. Can we get them for harrassement or something ?
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# 8
Blank_space
Old 28-01-2013, 9:27 PM
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Out of interest, should references to this company be removed so they can't see/track this and try get hold of details from here?

Sorry, got my paranoid head on now :/

Last edited by Blank_space; 28-01-2013 at 9:30 PM. Reason: Paranoia
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# 9
Kite2010
Old 28-01-2013, 9:31 PM
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Most likely the debtor letter for Eden Springs was meant for a company whom genuinely owes Eden Springs money for water coolers/water bottles. Probably sold on a "no recovery no fee basis"
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# 10
Blank_space
Old 28-01-2013, 9:32 PM
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Are we likely to continue to get hassled for this rubbish too ? :/

Last edited by Blank_space; 28-01-2013 at 9:32 PM. Reason: Sorry, profanity, annoyed with this stuff!
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# 11
Stroma
Old 28-01-2013, 9:36 PM
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Quote:
Originally Posted by Blank_space View Post
Are we likely to continue to get hassled for this rubbish too ? :/
More than likely, though they will probably get the right letter out to you, you could make a complaint to the oft over this, just tell them that it's stressed you out so much that you can't deal with the company.
When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
We don't need the following to help you.
Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
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# 12
Blank_space
Old 28-01-2013, 9:38 PM
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So we'll be recieving letters for a "debt" that isn't even ours? What we don't want to do is give them any ammo to enforce the parking invoice.
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# 13
Stroma
Old 28-01-2013, 9:46 PM
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They by the looks of things have made a mistake with this, so will correct it on their next letter trying to get money off you for parking. The reason I say complain to the oft is because they have broken the debt collecting rules

http://www.oft.gov.uk/about-the-oft/...ebt-collection
When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
We don't need the following to help you.
Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
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# 14
Blank_space
Old 29-01-2013, 11:57 AM
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Quote:
Originally Posted by halibut2209 View Post
Are these connected? At first glance, this nonsensical Eden Springs thing seems totally unconnected.

EDIT: The reason I ask is that it might be worth telling TNC that the debt is disputed because if Eden Springs have a genuine claim against someone something (not this parking nonsense), then it might need to be nipped in the bud
Hi Halibut

Thanks for this info. How do we go about advising that this debt it disputed without them trying to wrangle out the parking fine too?

With regards to the OFT, it looks like I can complain to them, though it seems to be that I need to contact the CAB if I want to take up a dispute against them.
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# 15
esmerobbo
Old 29-01-2013, 12:46 PM
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Not to worry he is being retrained next week he will correct it then!

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# 16
Blank_space
Old 29-01-2013, 12:48 PM
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I was thinking I might see if they follow up the Eden Springs thing or not. I was actually surprised they could get it wrong, is this not all automated?
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# 17
esmerobbo
Old 29-01-2013, 12:53 PM
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Quote:
Originally Posted by Blank_space View Post
I was thinking I might see if they follow up the Eden Springs thing or not. I was actually surprised they could get it wrong, is this not all automated?
They normally have a reference number on them are they the same on both letters?
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# 18
Blank_space
Old 29-01-2013, 12:54 PM
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Nope, different reference numbers.

I am now just a little concerned that they will chase her for debt that has absolutely nothing to do with her.

Last edited by Blank_space; 29-01-2013 at 12:55 PM. Reason: Additional content
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# 19
esmerobbo
Old 29-01-2013, 1:00 PM
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Quote:
Originally Posted by Blank_space View Post
Nope, different reference numbers.

I am now just a little concerned that they will chase her for debt that has absolutely nothing to do with her.
I would not worry too much PPC demands are a fishing exercise, they give up after a few letters. I would imagine they would realise their mistake before taking any action on a debt that is not her's!
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# 20
Blank_space
Old 29-01-2013, 1:02 PM
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Ok, well if they ever got so far as to taking her to court about it they'd never win since there is absolutely no link between her and watercoolers (other than her getting a water from one at work i'd imagine)

I would still appreciate people's opinions on what i can do to appeal or complain about this.
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