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    • IndyPete
    • By IndyPete 7th Dec 17, 12:36 PM
    • 4 Posts
    • 0 Thanks
    Yes, I did although the wording of the regulations are ambiguous (in my opinion) which is why I was hoping there was a court ruling clarifying matters. Will update when I know more.
    • gordon_harris
    • By gordon_harris 11th Dec 17, 9:32 AM
    • 19 Posts
    • 22 Thanks
    Most of the experiences on here are negative, but I thought I would post that I had a pretty good experience with KLM over a flight cancellation a few weeks ago. I just filled the form in on their website and they got back within two days to say they were paying full compensation (with no further information required) which I've now received. The cancellation was because of a staff issue but they took full responsibility for it. This is the second time I've claimed flight compensation and the first time (with Norwegian) was much more hassle so I'd give KLM top marks for this.
    • JPears
    • By JPears 11th Dec 17, 9:34 AM
    • 3,334 Posts
    • 924 Thanks
    I had no issue with the KLM claim I made several years ago either, even as I was waiting between flights at Schipol. But the aim of this board is principally to help those who do have issues, and there are many, with airlines.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
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