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    • Tyzap
    • By Tyzap 26th Nov 17, 9:44 AM
    • 1,169 Posts
    • 559 Thanks
    Tyzap
    Hi PomBear,

    Legal Executives usually specialise in a specific field of law and can be chartered. They carry out similar work to a solicitor, but solicitors have a broader knowledge of all aspects of law.

    You seem to have a good grasp on the situation and I have faith in you and your case. I cannot see this getting as far as court.

    Good luck.
    Please read Vaubans superb guide.
    • JPears
    • By JPears 26th Nov 17, 10:45 AM
    • 3,332 Posts
    • 924 Thanks
    JPears
    (And in the real world, legal professional regulation is limited in its effectiveness....)
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • PomBear
    • By PomBear 26th Nov 17, 10:57 AM
    • 36 Posts
    • 1 Thanks
    PomBear
    That’s what I was hinting at...

    Just seems somewhat unethical to get legal professionals to attempt to defend claims that aren’t defensible.
    • JPears
    • By JPears 26th Nov 17, 12:26 PM
    • 3,332 Posts
    • 924 Thanks
    JPears
    Thatís what I was hinting at...

    Just seems somewhat unethical to get legal professionals to attempt to defend claims that arenít defensible.
    Originally posted by PomBear
    Ethics, to an outside observer such as myself, are a strange thing in the legal world. My understanding, to a point:
    The client employs the services of the legal representative who should act in their best interests (and interestingly, to an extent, there is an obligation to extend that to the opposing party in matters where the judge or other appointed official is erring from the correct legal path)
    That includes advising the client of a poor prognosis in winning a case, but still allowing the client to proceed. Either way, the legal rep will still normally get paid, win or loose. The legal firms will run their business model on a certain number of win/loose scenarios. Botts took a punt with Huzar and are now reaping the benefits. I suspect if they had lost, Botts would probably not have continued in the flights delay world.
    One could argue that if everybody "played safe" and didn't challenge, when they thought they had a valid case, then we may not have benefited from Sturgeon, Huzar et al?
    Unfortunately Jet2 seem to make a point of challenging to the wire where they think they have the slimest chance. It has cost them and the other airlines dearly in the past....
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • PomBear
    • By PomBear 27th Nov 17, 12:10 AM
    • 36 Posts
    • 1 Thanks
    PomBear
    I’ve only been to court once before (for a claim against a previous employer for indirect sex discrimination). It settled on day 2.

    Their solicitor had attempted to get ex- employer to settle prior to hearing. They refused, so their solicitor was
    working on ex-employer’s instructions. We arrived at court, and their barrister immediately suggested they settle... Ex-employer forced it to go to day two of hearing, and then settled...

    But, and I went off topic, it seems Jet2 employ legal executives to fight every case, even when they know they don’t have a case, or may have already (hypothetically!) paid out. That seems to me, to be pushing the boat in terms of what they are requesting if they’re “professionally” regulated staff.
    Last edited by PomBear; 29-11-2017 at 4:53 PM.
    • Bexybexbex
    • By Bexybexbex 28th Nov 17, 7:16 PM
    • 16 Posts
    • 1 Thanks
    Bexybexbex
    Do they have to have legal qualifications to be called a legal executive? I just thought it was someone writing the 'In our opinion, this is due to extraordinary circumstances' regardless of what is said. I once did a student job at a well known bank and it was all very much template driven with no real sense of what was being written. I assumed it was something similar.
    • JPears
    • By JPears 28th Nov 17, 9:47 PM
    • 3,332 Posts
    • 924 Thanks
    JPears
    Probably. Who knows? It doesn't really matter in the scheme of things. Its much cheaper for J2 to employ a "legal executive", whatever that maybe, than a solicitor, to send a letter out, fobbing a customer off with any old excuse.
    Last edited by JPears; 29-11-2017 at 4:10 PM. Reason: spelling
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • legal magpie
    • By legal magpie 29th Nov 17, 3:53 PM
    • 767 Posts
    • 360 Thanks
    legal magpie
    At one time non solicitors working for solicitors were called “clerks” or “managing clerks”. The term “clerk” fell into disuse and was replaced by “Legal Executive”. Much later the term could only be used by someone who is a member of the Institute of Legal Executives. If you want to know more see https://www.cilex.org.uk/about_cilex
    Nowadays the term “paralegal” is used to describe any unqualified person carrying out legal work, often with few if any qualifications.
    • PomBear
    • By PomBear 29th Nov 17, 5:00 PM
    • 36 Posts
    • 1 Thanks
    PomBear
    Ahh. So they use unqualified staff with little legal training in their customer hindrance department, in the hope you won’t pursue your claim.
    • PomBear
    • By PomBear 30th Nov 17, 8:06 PM
    • 36 Posts
    • 1 Thanks
    PomBear
    Just wondered, for any who have made a claim by snail mail, how long does it take to process and issue the claim? I know the claim is deemed served two days after the courts post the N1 to the defendant. Sent my claim to Salford (address on Courts & Tribunals website) with payment two weeks ago. Have heard nothing and cheque hasn’t been cashed... Wondering if I need to resend?
    • JPears
    • By JPears 30th Nov 17, 9:13 PM
    • 3,332 Posts
    • 924 Thanks
    JPears
    Can you check online?
    I'm sure you should receive a copy of the summons.
    Perhaps ring the court?
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • PomBear
    • By PomBear 30th Nov 17, 9:24 PM
    • 36 Posts
    • 1 Thanks
    PomBear
    Unfortunately not. Couldnít use MCol as claiming for me, husband and children. Yes, probably should call them. Itís the only letter Iíve sent that hasnít been on the Ďsigned forí service.
    • PomBear
    • By PomBear 1st Dec 17, 8:38 PM
    • 36 Posts
    • 1 Thanks
    PomBear
    Got an answer today. My N1 was returned by the courts. I hadn’t included form N235 (Certificate of Suitability of Litigation Friend). I submitted paper claim for me, husband and two children. Stated, as per on-line guidance (gov.uk website), that I was representing husband in capacity as another claimant, and my children as their llitigation friend. I hadn’t submitted forms N235 as it requests a claim number, which I don’t have as claim has not yet been issued. I assumed I could do this at a later stage, once I had a claim number. Apparently not.

    Posted back N1 today with completed N235s (one per child). I left the claim number blank and assume the Court will complete this. Fingers crossed, the Court will now issue and serve the claim. The Court only requested N235s so I hope these will suffice as I am the parent. Technically, however, according to Gov.uk you are supposed to file a certificate of service of N235 on the parent / legal guardian, but that seemed ridiculous as I’d be serving the N235s on myself....

    Fingers crossed, I’ve got it right this time. All very irritating and I did wonder whether it would be easier to use Bott&Co, but don’t really want to pay them €600. It’s been difficult to find detailed guidance to follow when using paper and claiming on behalf of your family. The gov.uk website could be clearer. I also checked Citizen’s advice, but this type of claim simply isn’t covered.
    • legal magpie
    • By legal magpie 2nd Dec 17, 12:06 PM
    • 767 Posts
    • 360 Thanks
    legal magpie
    Claims for children are complicated as if there is a settlement it has to be approved by the Court, in theory at least.
    • Dave45040
    • By Dave45040 10th Dec 17, 6:40 PM
    • 1 Posts
    • 0 Thanks
    Dave45040
    Flight LS904
    Hiya, newbie here!

    I was also on LS904 (17th/18th June 2018 Thassalonika - Manchester), travelling with my wife and 2 other couples who I had treated to a holiday to help me celebrate my 50th birthday. Most of the details of my claim have already been mentioned in here (pilot speech, circumstances etc.) so I will not bother repeating them. One of the couples live in Spain, and they missed their flights home the next day, which also resulted in me paying for additional flights for them.

    I too had my initial claim rejected by Jet2.com (although they did refund the amount for the 6 meals which were not provided on the flight home). I then submitted a claim to the CAA but, after a couple of weeks, they re-directed me to the Greek CAA as the flight had originated in Greece. This was done on 8th August and after the Greek CAA had submitted my claim to Jet2 - and subsequently sent them a few reminders - I had a reply from them on 7th December saying that they had been told by Jet2 that the delay was caused by 'bad meteorogical conditions (gusty winds)' and they were subsequently closing the case.

    Am now thinking that I may as well try to have a legal company (someone Like Bott & co) take it further - after all just under 70% of some compensation is a lot better than 100% of no compensation)!
    Last edited by Dave45040; Yesterday at 6:42 PM. Reason: Additional information
    • Tyzap
    • By Tyzap 10th Dec 17, 7:23 PM
    • 1,169 Posts
    • 559 Thanks
    Tyzap
    Hi Dave45040,

    As you may have already noticed, there are a number of other claimants here from the two affected flights, and they are at various stages of the claims process.

    J2 have taken umbrage due to some claimants questioning their honesty when replying to their claims and, no doubt, the assistance they have received here.

    If you want a simple claims process then Botts are the best NWNF solicitor to use IMO, I used them twice. In particular because there is no love lost between J2 and Botts after a series of high profile, acrimonious court cases in which J2 came second.

    Good luck with whatever you decide, and do please keep us updated.
    Please read Vaubans superb guide.
    • legal magpie
    • By legal magpie 11th Dec 17, 9:54 AM
    • 767 Posts
    • 360 Thanks
    legal magpie
    In straightforward cases I would always advise DIY but not everyone has the time or expertise to do it even with help from this site.
    Given Jet2’s stringent response, I would be inclined to go through a NWNF solicited such as Botts who have more experience of these cases than anyone. As you say 70% is better than nothing and they will do all the hard work
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