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  • FIRST POST
    • Mark2spark
    • By Mark2spark 11th Jan 13, 10:10 AM
    • 2,171Posts
    • 766Thanks
    Mark2spark
    Monarch delays & Compensations. Listed flights denied in O.P.
    • #1
    • 11th Jan 13, 10:10 AM
    Monarch delays & Compensations. Listed flights denied in O.P. 11th Jan 13 at 10:10 AM
    Official MoneySavingExpert.com Insert 2 October 2017:

    Hi everyone

    We've added a section on Flight delay compensation to our Monarch guide.See our Monarch Airlines collapse - latest info and your rights guide plus our Section 75 refunds and Visa, Mastercard & Amex Chargeback guides.

    Back to sillygoose's original post...

    ---


    Known flights that Monarch have agreed compensation on:
    ZB227 PMI - LGW 07/10/12 This was my flight
    ZB3566 LUTON - FIUMICINO 07/10/12 (455 & 457)
    MON6072 Gatwick - Grenoble 22/12/12 (post 734)
    MON6073 Grenoble - LGW 29/12/12 (877 & 898)
    ZB 336 Calgary - Gatwick, 05/04/08 (post 861)
    ZB685 Sharm El Sheikh to Manchester 12/05/2012 (873)
    ZB812 Luton - Bodrum 31/05/12 (942)
    ZB718 Gatwick - Larnaca 02/05/12 (958)
    4279 Sharm - LGW No dates (974)
    13 Sep 12 Link to post claiming success
    May 2011 Man - Florida Link to post claiming success
    ZB648 Manchester - Larnaca 13/09/12 (1033)
    MON1829 Corfu - Manchester 13/09/10(1103)
    ZB970 Birmingham - Malaga 22/08/12 (1123)
    MON1860 Manchester - Marsa Alam 19/08/09 (1225)
    ZB521 Antalya-Manchester 01/06/12 (1283)
    ZB 284 LGW - TFS 08/04/12 (1332)
    MON4952 Manchester - Sharm el Sheikh 11/11/10 (6140 main thread)
    ZB 647 Larnaca - Man 03/09/12 (1342)
    ZB660 MAN-AGP 5 September 2010 (1683)
    ZB743 Malaga - Gatwick 14/10/12 (510)
    ZB 239 Lanzarote - Gatwick 03/11/09 (1734)
    MON312 Sanford to Cardiff 14/08/2008 (1816)
    ZB684 Man - Sharm 12/05/12 (1817)
    MON5238 Gatwick - Luxor 07/07/08 (1923)
    ZB661 Malaga - Manchester 7-10 (1939)
    ZB534, Manchester - Palma, 03/07/12 (1942)
    ZB2682 Gatwick - Goa Dabolim 6 April 2008 (2369)
    ZB698 ?? - Menorca on 29/8/2011 (2367)
    ZB 252 Gatwick - Alicante 24/02/13 (2377)
    MON1828, Manchester - Corfu, 18/07/11 (2431)
    ZB743 Malaga - Gatwick 07/10/12, (2519)
    MON 1507 Fuerteventura - LGW 21/09/11 (3184)
    MON3788 Man - Chania 27/08/13 (by PM, Bott & Co NWNF success)
    MON 2797 Las Palmas to Manchester 30/03/09 (3774)
    MON1829 Corfu-Manchester 31/05/10 (3775)
    ZB684 Man - Sharm 29/06/13 (Bott & Co) (3767)
    ZB684 Man - Sharm 29/06/13 (3867) Same flight as above
    ZB684 Man - Sharm 29/06/13 (3888) 3 different posters now successful on this flight
    Mon303 Man - Orlando 15/06/12 (3869)
    ZB286 LGW - Tenerife 23/8/13 (due to broken cabin window). (info by pm)


    Court Success
    50% withheld, judgement by default, full amount + interest + costs (post #1880)
    ZB959 PMI - BHX !03&04/07/12 hydraulic pipe failure (111KAB's case moved) (#2193)
    ZB870 Luton - Palma 30/07/11 Monarch caved in before hearing (2618)
    ZB759 Dalaman to Gatwick 22 Oct 2012 (966 & 3308) Default judgement
    ZB 634 11/07/12 Man - Paphos (3425)
    ZB534 Man - PMI 30/09/2012 (3759) Undefended at court

    Flights denied for EC's
    Mon3693 20/9/2011 Mombasa-Gatwick ruptured start duct in the number one engine (599)
    MON2693 Mombasa - Gatwick 09/11/10 Fuselage damage on incoming flight Knock on EC (664)
    ZB743 Malaga - Gatwick 7/10/12 - No2 C-duct engine fault and fan cowl delaminated. Replacement from Memphis. (510)
    ZB655 Malaga -Manchester 4/11/12 Nose landing gear fault (416)
    ZB743 Malaga - Gatwick 28/10/12 - Nose landing gear fault (510)
    ZB743 Malaga - Gatwick - 14/07/12 Cracked windscreen Different reason to above flight! - Now amended following pm from poster at 510 - dates changed (948)
    ZB743 Malaga -Gatwick 15/07/12 Engine prob on previous flight (492)
    ZB743 Malaga - Gatwick 14/10/12 - Air bleed leak on previous flight with crew out of hours Knock on EC (510) Now paid out on!
    ZB743 Malaga - Gat 23/9/12 - right elevator control leak (510 poster)
    ZB 743 Malaga - Gat 25/5/09 - cargo door fault (510 poster)
    ZB 743 Malaga - Gat 12/10/08 - damage due to being hit by baggage loading vehicle (510 poster)
    Several flights above have been amended following a pm from the poster at 510.
    ZB685 Sharm El Sheikh - Manchester 29/09/12 Wing flap hinge pin sheared off (489)
    ZB685 SSH - MAN 12/05/12 (633)
    ZB684 MAN - SSH 05/05/12 (633)
    MON1484 Gatwick-Dalaman 17/09/12 Wet lease recall & First officer called in sick (454)
    ZB248 LGW - Sharm 14/01/12 Cracked Windscreen link
    ZB248 Gatwick -Sharm El Sheik 8/4/12 Cracked windscreen needed replacing (429)
    ZB249 Sharm - Gatwick 08/04/12 Cracked windscreen (502)
    MON5028 Manchester to Zakynthos 31/05/12 Cracked windscreen (522)
    MON329, LGW - Sanford 8/05/10 Cracked windscreen (555)
    ZB7293 Dubrovnik - Gatwick 14/07/12 Cracked windscreen (737)
    ZB737 Malaga - Gatwick on 14/07/12 Cracked windscreen (721) Note same day same airport different flight number above (Malaga)
    ZB736 Gatwick - Malaga 14/07/12 Cracked windscreen (912)
    ZB264 Gatwick - Alicante 16/07/11 Cracked windscreen (807)
    ZB473 Sharm el Sheik to Birmingham 31/01/13 Cracked windscreen (1139)
    ZB742 Gatwick - Malaga 07/10/12 Engine duct fault, replacement shipped from Tennessee (369)
    ZB742 LGW - Malaga 19/09/12 Door trim fault (900)
    ZB252 Gatwick - Alicante 2/06/12 Steering and brakes tech issue on previous flight and crew out of hours so plane in Egypt overnight Knock on EC (378)
    ZB581 Faro - Manchester 3/11/12 Previous flight tech issue, divert to Dalaman (458 & 512)
    ZB216 LGW - Faro 10/06/12 Fuselage damage Link to post
    ZB217 Faro - Gatwick 20/08/12 Previous flight emergency floor lights Knock on EC (526)
    ZB534 Manchester - Palma 30/09/12, problem with previous flight ZB685 from Sharm El Sheikh (wing flap hinge sheared off) Knock on EC (531 , 656,666 & 564)
    ZB532 Manchester - Palma 09/04/11 Previous Sharm flight wing damage Knock on EC
    ZB532 Manchester - Palma 09/04/11 Rudder defect
    Now agreed to be paid Post 3530
    ZB533 Palma - Man 09/04/11 Rudder fault (724)
    MON2018 Gatwick - Male 19/04/09 digital engine control fault, previous flight Knock on EC (535)
    ZB3566 Luton-Rome 03/04/12.....Previous flight fuel valve fault Knock on EC (517)
    MON7909 Corfu - LGW 20/09/10 EC: faulty wiring in nose wheel (443 & 554)
    MON5953 Corfu - Gatwick 26/07/08 Previous flight split bleed duct knock on EC (566 & 594)
    MON5643 PVK - Man 26/8/12 previous flight fluid leak from aileron knock on EC (602)
    MON5642 MAN -PVK 19/09/10 2 planes, 1 delayed, 1 not (718)
    MON5765 Sharm - LGW 08/07/10 Throttle jammed, replace cable (612)
    MON303 Man - Sanford 15/6/2012 Computer replaced and headwinds on previous flight Knock on EC (613) Now paid out on!!
    MON327 LGW - Sanford ??/07/12 Broken R1 door, Leased plane came 12 hours later (592)
    Mon1875 Lesbos - Man 01/06/12 On board computer problem (629)
    ZB827 Dalaman - Luton 20/08/10 Nose wheel steering (677)
    ZB533 Palma - Man 07/08/12 wheel nut problem (620)
    ZB286 LGW - TFS 02/11/12(?) (662)
    ZB6375 Grenoble - Gatwick 01/03/09 Cargo door damage (667)
    ZB564 Man - TFS 17/08/12 Replaced no 2 battery (495 & 665)
    ZB013 Malaga - Luton 07-09-12 Fuel leak (possibly on previous ZB012 incoming flight, so Knock on EC) (653)
    ZB661 Malaga to Man 07/10/12 flight deck seat track replacement (648)
    ZB661 Malaga - Man 08/07/12 Electronic engine control (687)
    ZB286 LGW - TFS 22/06/12 Engine fault previous flight no spare planes (688)
    MON305 Man - Sanford 09/06/12 Engine vibration (466,467,468 & 644)
    ZB558 Man - Bodrum on 01/10/12 Windscreen heater problem (710)
    ZB248 LGW - Sharm 14/10/12 Previous flight late, crew out of hours knock on EC (711)
    ZB677 Alicante to Manchester 29/10/12 Right side engine fault (714)
    ZB751 Dal - Gat 22/09/12 Damaged engine generator fairing (749)
    ZB535 Palma - Man 09/10/12, Fault on number 2 engine on previous flight (747 & 695)
    ZB654 Man - Malaga 14th (correct date 15th)/08/10 Engine faults on 2 planes so flights combined with Ibiza (698)
    ZB627 Lanzarote-Manchester. 2.2.10 Claim denied on wrong flight (post #730)
    ZB897 Tenerife - Luton 26/06/12 Prev flight medical emergency (728 & 729)
    MON3507 Dalaman - Man 18/09/10 Electronic fault (722)
    ZB970 Birmingham - Malaga on 22/08/12 Auxilary power fault (723 & 650)
    ZB660 Man - Malaga 06/06/10, technical fault, power transfer unit (756 & 764)
    MON1287 Sharm el-Sheikh to Man 06/10/11 Flight instrument fault on previous flight, crew out of hours, knock on EC (765)
    ZB909 Dalaman to Birmingham 27/05/10 French ATC issue on previous flight, knock on EC (761)
    ZB737 Malaga - Gatwick 22/09/12 elevator aileron computer fault on previous flight (previous day) after takeoff, return to airport for fixing, knock on EC (760)
    ZB 1377 Venice - Manchester 14/6/12 Aircraft monitoring fault, flight merged and diverted to LGW later flight for passenger pick up (786)
    ZB1398, MAN - MXP (Milan) 14/06/12 Tech probs within fleet and no spare aircraft, divert to LGW to pick up passengers (828)
    ZB1377 Venice - Manchester 21/06/12 integrated drive generator leak and diverted to Milan en route to pick up passengers (870)
    ZB 7206, LGW - MXP (Milan) 21/06/12 No 1 Engine fault (880)

    ZB247 Sharm-LGW 27.10.12 Previous flight bird strike, nose leg tech issue with substituted aircraft (789)
    MON313 Cardiff - Sanford on 18/09/08 Engine fault (798)
    ZB252 Gatwick - Alicante on 10/10/12 rejected unofficial Strike in Algeria (807)
    MON1484 Gatwick - Dalaman 09/07/12 left wing bleed leak (830)
    MON349 Gatwick - Sanford 30/07/09 Ground Power Control Unit fault (833)
    MON326 Sanford - Gatwick 21/08/12 hydraulic leak, r/h landing gear bay (839 & 843)
    ZB519 Barcelona - Manchester 08/07/12 Onboard computer engine monitor fault (841)
    ZB870 Luton - Palma 30/07/11 Tech issue, no spare planes (859/860)
    MON4362 Manchester - Sharm 23/04/11 Brake unit failure (863)
    MON3584 Man - Corfu 07/08/09 hydraulic oil leak (881)
    ZB661 Malaga - Manchester 08/07/12 electronic engine control defect (687)
    ZB979 Malaga - Birmingham 05/09/12 starter motor fault (MooseTT poster)(856)
    ZB5239 Luxor - Gatwick 14/07/08 Engine fault (920)
    MON1472 LGW to Chania (Crete) 06/09/11 Spoiler fault (921)
    MON7208 LGW - Dalaman 04/09/10 brake accumulator fault (945)
    ZB692 Manchester - Mahon 03/06/11 L'ning strike prev flight knock on EC (804)
    ZB492 Birmingham - Alicante 18/09/12 Wrong plane to claimant (715)
    ZB759 Dalaman - Gatwick 22/10/12 Crew sickness (966) Now settled following court proceedings
    ZB 568 Man - TFS 13/07/12 Nosewheel problem (965)
    MON369 Gatwick - Tobago 22/08/12 Hydraulic leak r/h landing gear bay (983)
    ZB534 Man - Palma 08/09/12 (973)
    MON1473 Chania - Gatwick 11/09/12 Previous flight fuel level indicator failure (998)
    ZB249 Sharm - LGW 24/01/13 On board medical emergency (999)
    MON 2486 LGW - Innbruck 16/01/11 Suspected on board fire (1002)
    ZB634 Man - Paphos on 18/07/12 Engine fault (1006)
    ZB853 Larnaca - Luton 26/06/12 1st Officer sick (1014)
    ZB274 LGW - Barcelona 01/07/12 Anti skid system fault (1023)
    MON4620 Man - Luxor on 25/04/11 Landing gear fault during flight, return to Man ( by pm)
    ZB627 Lanzarote - Man 02/02/10 Weather and flap defect (1058)
    ZB534 Man - Palma 26/08/12 exhaust gas temperature fault (1061)
    ZB265 Alicante - LGW 02/08/12 Rudder fault (1072)
    ZB 1354 Man - Dubrovnik 05/05/12 Engine stall previous flight (1115)
    ZB535 Palma to Man 09/09/12 Engine hydraulic leak (1124)
    ZB287 TFS to LGW 22/06/12 Engine fault, replacement plane (1130)
    MON4838 LGW - Geneva 23/01/2011 Spoiler fault (1131)
    ZB535 Palma - Man 23/09/11 reason unknown (1135)
    ZB249 Sharm - LGW 23/09/12 (1) elevator servo fault, (2) replacement plane had a medical emergency on board previous flight (1157)
    MON 1506 Gatwick - Fueteventura 21/09/11 Rudder fault (1275)
    ZB238 LGW - ACE 20/09/2011 EC Rudder fault (1264)
    ZB5408 Birmingham - Rome 30/06/12 (1338) Rudder fault
    ZB 239 Lanzarote - Gatwick 01/11/12 Nose wheel landing gear fault (pm Maldon) & 1368)
    ZB 787 Paphos - Gatwick 03/10/12 Missed slot after late release from maintenance (1344)
    ZB955 Palma - Birmingham 04/10/12 Crew out of hours (1406)
    ZB634, Manchester-Paphos 07/08/11 insufficient aircraft in fleet (1412)
    MON302 Sanford - Man 17/06/11 Door sensor fault (1419)
    ZB516 Manchester - Barcelona 05/08/10 previous flight engine prob knock on (PM)
    MON1829 Corfu - Manchester 31/05/10 Various rubbish (1438)
    ZB765 Mahon - LGW 22/09/12 faulty accelerometer (2443)



    MSE Official Insert:

    This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
    Last edited by MSE Andrea; 03-10-2017 at 10:22 AM.
Page 248
    • Alan Bowen
    • By Alan Bowen 2nd Oct 17, 6:34 AM
    • 2,973 Posts
    • 1,496 Thanks
    Alan Bowen
    With the administration of Monarch Airlines this morning, any unpaid claims are now likely to remain unpaid. It appears the airline is insolvent so no one should consider expending any funds, such as court fees, until the situation becomes clearer.
    • footyguy
    • By footyguy 2nd Oct 17, 7:40 AM
    • 3,878 Posts
    • 1,540 Thanks
    footyguy
    Full list of affected Monarch companies in administration
    The following companies from within the Monarch Group are in administration:
    Monarch Holdings Limited
    Monarch Airlines Limited
    Monarch Travel Group Limited
    First Aviation Limited
    Avro Aviation Limited
    Avro Limited
    MH Aviation Transport Limited (formerly Cosmos Aviation Limited)
    Monarch Holidays Limited (formerly Cosmos Holidays Limited)
    somewhere2stay Limited
    Monarch 2011 Limited


    [Monarch Aircraft Engineering Limited and Monarch Aircraft Engineering LLC (Monarch Ukraine) are not in administration and continue to trade as normal.]


    Source: https://home.kpmg.com/uk/en/home/media/press-releases/2017/10/administrators-appointed-to-monarch-airlines-and-travel-group.html
    • carlosftw
    • By carlosftw 2nd Oct 17, 11:21 AM
    • 19 Posts
    • 0 Thanks
    carlosftw
    I was in the process of receiving a cheque for a flight delay claim. The cheque hasn't yet come through (takes up to 28 days) and Tuesday (tomorrow) is the 28th day. Am I screwed?
    • MSE Andrea
    • By MSE Andrea 2nd Oct 17, 11:21 AM
    • 8,833 Posts
    • 21,139 Thanks
    MSE Andrea
    Hi everyone

    If you're looking for the latest news about Monarch please see our Monarch Airlines collapse - latest info and your rights News story and our Visa, Mastercard & Amex Chargeback and Section 75 refunds guides.
    Could you do with a Money Makeover?


    Follow MSE on other Social Media:
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    • carlosftw
    • By carlosftw 2nd Oct 17, 11:23 AM
    • 19 Posts
    • 0 Thanks
    carlosftw
    Hi everyone

    If you're looking for the latest news about Monarch please see our Monarch Airlines collapse - latest info and your rights News story and our Visa, Mastercard & Amex Chargeback and Section 75 refunds guides.
    Originally posted by MSE Andrea
    Thanks but it doesn't answer my question regarding the flight delay claim
    • JPears
    • By JPears 2nd Oct 17, 11:30 AM
    • 3,338 Posts
    • 925 Thanks
    JPears
    Possibly. As most claimants usually have a to chase up an airline for payment, despite previous promises.
    Did you pay by credit card? If so, a section 75 claim may be possible.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • 111KAB
    • By 111KAB 2nd Oct 17, 11:48 AM
    • 3,639 Posts
    • 1,479 Thanks
    111KAB
    I was in the process of receiving a cheque for a flight delay claim. The cheque hasn't yet come through (takes up to 28 days) and Tuesday (tomorrow) is the 28th day. Am I screwed?
    Originally posted by carlosftw

    Yes you are.
    • KerryT
    • By KerryT 2nd Oct 17, 1:35 PM
    • 2 Posts
    • 0 Thanks
    KerryT
    Drelayed flight claim with Monarch
    Hi,

    My first post so please be gentle..

    I submitted a claim with Monarch for flight delay compensation via resolver, I wondered if anyone had any experience of an airline going into administration while a claim is ongoing?
    Timeline:

    04/08/2017 Posted the claim forms to Monarch
    29/08/2017 Received an email saying they hoped to respond to the claim in the 28 days
    05/09/2017 received an email confirming that my claim had been successful and I will be receiving a cheque in the next 28 days (so by 03/10/2017)

    Im assuming its very unlikely they have issued a cheque and even if they have it would bounce now?

    Any thoughts welcome 😊
    • JPears
    • By JPears 2nd Oct 17, 2:23 PM
    • 3,338 Posts
    • 925 Thanks
    JPears
    As advised on the Monarch specific thread (where this should be) its unlikely you will get your compensation. If you paid by credit card, and you have confirmation of payment due by Monarch, you maybe able to claim under Section 75 for breach of contract.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • KerryT
    • By KerryT 2nd Oct 17, 2:30 PM
    • 2 Posts
    • 0 Thanks
    KerryT
    HI,

    Thank you for your reply, apologies I will post there.
    • MSE Andrea
    • By MSE Andrea 3rd Oct 17, 10:24 AM
    • 8,833 Posts
    • 21,139 Thanks
    MSE Andrea
    Thanks but it doesn't answer my question regarding the flight delay claim
    Originally posted by carlosftw
    Hi carlosftw

    We have a section in our guide now:

    http://www.moneysavingexpert.com/travel/monarch-airlines-collapse-latest-info-and-your-rights#flightdelays
    Could you do with a Money Makeover?


    Follow MSE on other Social Media:
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    • MSE Andrea
    • By MSE Andrea 3rd Oct 17, 10:25 AM
    • 8,833 Posts
    • 21,139 Thanks
    MSE Andrea
    Hi,

    My first post so please be gentle..

    I submitted a claim with Monarch for flight delay compensation via resolver, I wondered if anyone had any experience of an airline going into administration while a claim is ongoing?
    Timeline:

    04/08/2017 Posted the claim forms to Monarch
    29/08/2017 Received an email saying they hoped to respond to the claim in the 28 days
    05/09/2017 received an email confirming that my claim had been successful and I will be receiving a cheque in the next 28 days (so by 03/10/2017)

    Im assuming its very unlikely they have issued a cheque and even if they have it would bounce now?

    Any thoughts welcome 😊
    Originally posted by KerryT
    Hi, we have a section in our guide now:

    http://www.moneysavingexpert.com/travel/monarch-airlines-collapse-latest-info-and-your-rights#flightdelays
    Could you do with a Money Makeover?


    Follow MSE on other Social Media:
    MSE Facebook, MSE Twitter, MSE Deals Facebook, MSE Deals Twitter, Forum Twitter, Instagram, Pinterest
    Join the MSE Forum
    Get the Free MoneySavingExpert Money Tips E-mail
    Report inappropriate posts: click the report button
    Point out a rate/product change
    Flag a news story: news@moneysavingexpert.com
    • WPC123
    • By WPC123 3rd Oct 17, 8:14 PM
    • 75 Posts
    • 28 Thanks
    WPC123
    Were you promised that Monarch would pay you compensation (written confirmation) prior to insolvency? If so there is a recent post on the Monarch Complaints Facebook page which indicates KPMG may listen to you https://www.facebook.com/MonarchComplaints
    • silversue
    • By silversue 4th Oct 17, 1:50 PM
    • 51 Posts
    • 7 Thanks
    silversue
    Phew, I WAS lucky, just squeaked in! The cheque cleared ok a couple of weeks ago.
    • wizzy jenkins
    • By wizzy jenkins 7th Oct 17, 11:51 AM
    • 2 Posts
    • 0 Thanks
    wizzy jenkins
    I have read all the posts but I still cannot find the answer. We were due to transfer to the airport on the 2nd October to fly home to the UK with Monarch. The tour guide told us the bus wouldn't be picking us up and to make alternative arrangements to get ourselves to the airport. We had a taxi there for 60 Euros. I kept the receipts, will I be able to claim that expense back and if so how would I go about it?

    Thanks in advance.... 1st time poster so maybe sound a bit noobish
    • Caz3121
    • By Caz3121 7th Oct 17, 12:22 PM
    • 10,864 Posts
    • 7,093 Thanks
    Caz3121
    have you been through this article? http://www.moneysavingexpert.com/travel/monarch-airlines-collapse-latest-info-and-your-rights?&_ga=2.244383429.177130212.1496352747-2098061591.1442126683#flightdelays
    does your travel insurance cover airline failure?
    • 111KAB
    • By 111KAB 7th Oct 17, 12:31 PM
    • 3,639 Posts
    • 1,479 Thanks
    111KAB
    I have read all the posts but I still cannot find the answer. We were due to transfer to the airport on the 2nd October to fly home to the UK with Monarch. The tour guide told us the bus wouldn't be picking us up and to make alternative arrangements to get ourselves to the airport. We had a taxi there for 60 Euros. I kept the receipts, will I be able to claim that expense back and if so how would I go about it?
    Originally posted by wizzy jenkins

    Claim forms will be available from the CAA around Wednesday however they expect you to exhaust all other means (Section 75/holiday insurance) before you submit. ATOL protected clients (general package holidays with Monarch) should be ok - sounds as though you were on a Monarch Holiday.
    Payments may well take a long time!
    • wizzy jenkins
    • By wizzy jenkins 8th Oct 17, 7:36 PM
    • 2 Posts
    • 0 Thanks
    wizzy jenkins
    Caz3121
    Thank you replying to me, yes I have read this post but it doesn't give me my answer. It is the transfer from the hotel to the airport, normally we go on the bus but as we were booked with Monarch they wouldn't let us on that bus so we had to get a taxi.

    111Kab I will give them a call on Wednesday, thank you for the reply.
    Last edited by wizzy jenkins; 08-10-2017 at 7:39 PM.
    • LadyDee
    • By LadyDee 8th Oct 17, 8:40 PM
    • 2,563 Posts
    • 2,655 Thanks
    LadyDee
    This is a very old thread which has been resurrected.

    It would be best to use the new one which will give the latest advice and information if the current situation is appropriate to you

    http://forums.moneysavingexpert.com/showthread.php?t=5720878
    • 111KAB
    • By 111KAB 11th Oct 17, 6:19 AM
    • 3,639 Posts
    • 1,479 Thanks
    111KAB
    http://www.thisismoney.co.uk/money/holidays/article-4968074/50-000-passengers-miss-Monarch-delay-payouts.html
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