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  • FIRST POST
    • MSE Andrea
    • By MSE Andrea 5th Nov 12, 5:58 PM
    • 7,906Posts
    • 19,723Thanks
    MSE Andrea
    Ask a StepChange (formerly CCCS) counsellor a bankruptcy question
    • #1
    • 5th Nov 12, 5:58 PM
    Ask a StepChange (formerly CCCS) counsellor a bankruptcy question 5th Nov 12 at 5:58 PM
    StepChange Debt Charity (formerly CCCS) has several counsellors answering questions in our forum.

    There are three ways to contact them:

    1 - To ask them a question please post it below and James, Mat or Rachel will post a reply here.

    2 - If you would prefer to ask a question in private you can send a private message to StepChange Private Messages and one of the counsellors will get back to you.

    3 – StepChange Debt Remedy is a free and confidential online debt advice tool. You can put a budget together at your pace, and you can also talk it over with an advisor through online chat.

    This thread continues from the previous Ask a counsellor a question thread one
    Last edited by Former MSE Wendy; 12-11-2012 at 12:57 PM.

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Page 48
  • StepChange_Rachael
    Hi

    Thanks for your post.

    I know of that type of mortgage and as part of it is an unsecured debt itís my understanding that itíd be included in your Bankruptcy and the mortgage company wouldnít be able to collect for the debt.

    As youíve mentioned during your Bankruptcy you received inheritance which went to the Official Receiver (OR) and would have formed part of the Bankruptcy. This is also something to bear in mind as Iíd assume some of this debt would have been paid in to it.

    As the terms are agreed with the OR and without knowing the details of the Bankruptcy I wouldnít be able to advise accurately.

    Iíd suggest contacting the OR as theyíll be able to tell you exactly what the terms of the Bankruptcy are and how to proceed with the mortgage company.

    You could also contact the Insolvency Service whoíll be able to give you further advice on the terms of insolvency.

    Thanks
    Rachael


    Hi there,

    I went BR back in 2009 and was discharged in September 2010. I bought my house in 2005.

    I had an unsecured loan that was part of my mortgage. The legal department of my mortgage company has just written to me asking that I resume payments on that loan.

    I kept my house, when I went bankrupt, because of the recession (negative equity), instead, the OR has put a 10k charge on the house for when I sell it in the future.

    The total bankruptcy was 60k, that included the OR fees, which were 10k in themselves. Most of it I repaid through an inheritance I received during my bankruptcy that went directly to the OR. What wasn't repaid this way was put on the house as the charge.

    The house was paid for by a combined product which was common in the mid naughties (2005 in my case). It was split into two parts. Most of it was a normal repayment mortgage, but about 15k was an unsecured loan. It amounted to about 105% of the house price (extra used for some fixing up and appliances).

    The letter I just got from my mortgage company is from their litigation department and refers to the unsecured loan part of the debt.

    When I went bankrupt, I continued paying my mortgage and this loan. But after a couple of years I was advised that I did not need to repay the loan as it would have been automatically included in my BR. So I stopped paying this part of the debt in 2011, 20 months after my bankruptcy. The mortgage company didn't chase then.

    I don't understand why, after six years they are trying to get me to repay this loan from before my bankruptcy? They have worded it very politely, like it is just an overdue payment, not something they haven't even been chasing for years and years and is crazily overdue!

    What should I do? Write to them telling them to speak to the OR?

    Thanks for any help you can give.
    Originally posted by SivEd
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • wayneunique
    • By wayneunique 19th Sep 16, 10:03 AM
    • 86 Posts
    • 29 Thanks
    wayneunique
    Good morning,

    I'm in the process of deciding whether an IVA or Bankruptcy is best for me. I've got just over £25,000 of debt and after paying everything out (bills, travel etc), I will have about £100 free per month towards any payment.

    Regarding Bankruptcy and assets - I don't really have any, apart from say a blu-ray player and LCD TV (not that expensive). My wife has a car, which is in her name and that she has a loan for, so I gather that my wife's car is not an asset for me.

    Today I'm going to go through my finances etc with a Stepchange IVA adviser but part of me feels Bankruptcy might be the best option.

    Many thanks.
    Remember, an Aardvark is not just for Christmas....
    • Teddyuk85
    • By Teddyuk85 19th Sep 16, 11:22 AM
    • 24 Posts
    • 7 Thanks
    Teddyuk85
    Hi everyone,

    I could really really do with some advice as I am constantly thinking about this.

    I have gotten myself into a right mess financially from being stupid over the years.

    I have the following debts

    Loan that ends next year with £3800 outstanding

    Loan with £12500 outstanding for another 4 years

    Credit card with a balance of £9500

    Credit card with £2700 on it

    Credit card with £1900 on it

    My car which has 1 years finance left on it £120

    And finally I pay my mum £320 a month for £11000 she lent me.

    My payments equate to over £1300 a month.

    With my line of work I get a bonus some months, however when I don't, my wage does not over my outgoings (including rent, bills etc) and o rely on money that my partner gives me to cover half the household bills. However if I get paid my basic salary that leave me with £50 a week to live off, for food, petrol etc etc.

    I am on a good salary, just short of 30k a year and my partner works part time but takes on extra hours where possible.

    I really don't know what to do.

    I am registered diabetic, and I am worried they will tell me I can't have the gym membership (£20 a month) or take my car away which I rely on for work. My car is worth less than £2000 but would they take it away with a years left on the finance?

    Also the £320 I pay my mum each month for the loan she gave me will that be considered?

    Am I able to declare bankruptcy and still pay my mum, and for my car.

    Also I was wondering what amount they would consider to leave me with to live on after being accepted for bankruptcy? What is the norm? As I'm on a good wage I don't know how it would work?

    Would you consider my case as a BR case?

    I would appreciate any help were possible. Part of me thinks wait a year until one of my loans is clear and my car is paid as it frees me up £400 a month but it's really a struggle at the moment that I cannot have any sort of quality of life on the money I am left with.

    Plus it worries me my health will be affected being diabetic?

    Any advice is appreciated
  • StepChange_Rachael
    Good morning and thanks for posting,

    Itís always a good idea to research all options available to you so you know exactly how a debt solution will affect you and your partner.

    For some people one solution will be the best option and for others another option would benefit them more. It comes down to a personís individual situation.

    In any form of insolvency assets that are the person going insolvent would be taken into account but not assets of family members even if they reside in the same property. So under the circumstances your wifeís car is unlikely to be affected.

    Iíd suggest discussing both options with us further before making a decision.

    Youíve mentioned speaking with the IVA department yesterday but you can also discuss Bankruptcy with a StepChange debt advisor before deciding.

    You can find our contact details here and weíll be able to get you through to an advisor to discuss both options further.

    Thanks
    Rachael



    Good morning,

    I'm in the process of deciding whether an IVA or Bankruptcy is best for me. I've got just over £25,000 of debt and after paying everything out (bills, travel etc), I will have about £100 free per month towards any payment.

    Regarding Bankruptcy and assets - I don't really have any, apart from say a blu-ray player and LCD TV (not that expensive). My wife has a car, which is in her name and that she has a loan for, so I gather that my wife's car is not an asset for me.

    Today I'm going to go through my finances etc with a Stepchange IVA adviser but part of me feels Bankruptcy might be the best option.

    Many thanks.
    Originally posted by wayneunique
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
  • StepChange_Rachael
    Hi

    Thanks for your post.

    Iím sorry to hear youíre struggling with debt at the moment as youíve mentioned itís clearly affecting your ability to cover your living costs on a regular basis.

    There are many different solutions available for people struggling with debt and itís important to take your full situation into account before making a decision.

    Itís likely there are options that youíre not aware of. Iíd suggest getting some accurate debt advice for your situation.

    If you follow this link you can complete our Debt Remedy tool. Once youíve completed Debt Remedy youíll be able to access your personal action plan which details our advice and recommendations and how to take the next steps with any debt solutions weíve recommended.

    Debt Remedy is anonymous and you can also get in touch with us if you have questions whilst completing it.

    You can access our Debt Remedy tool here.

    Thanks
    Rachael



    Hi everyone,

    I could really really do with some advice as I am constantly thinking about this.

    I have gotten myself into a right mess financially from being stupid over the years.

    I have the following debts

    Loan that ends next year with £3800 outstanding

    Loan with £12500 outstanding for another 4 years

    Credit card with a balance of £9500

    Credit card with £2700 on it

    Credit card with £1900 on it

    My car which has 1 years finance left on it £120

    And finally I pay my mum £320 a month for £11000 she lent me.

    My payments equate to over £1300 a month.

    With my line of work I get a bonus some months, however when I don't, my wage does not over my outgoings (including rent, bills etc) and o rely on money that my partner gives me to cover half the household bills. However if I get paid my basic salary that leave me with £50 a week to live off, for food, petrol etc etc.

    I am on a good salary, just short of 30k a year and my partner works part time but takes on extra hours where possible.

    I really don't know what to do.

    I am registered diabetic, and I am worried they will tell me I can't have the gym membership (£20 a month) or take my car away which I rely on for work. My car is worth less than £2000 but would they take it away with a years left on the finance?

    Also the £320 I pay my mum each month for the loan she gave me will that be considered?

    Am I able to declare bankruptcy and still pay my mum, and for my car.

    Also I was wondering what amount they would consider to leave me with to live on after being accepted for bankruptcy? What is the norm? As I'm on a good wage I don't know how it would work?

    Would you consider my case as a BR case?

    I would appreciate any help were possible. Part of me thinks wait a year until one of my loans is clear and my car is paid as it frees me up £400 a month but it's really a struggle at the moment that I cannot have any sort of quality of life on the money I am left with.

    Plus it worries me my health will be affected being diabetic?

    Any advice is appreciated
    Originally posted by Teddyuk85
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • Piggywinkle
    • By Piggywinkle 22nd Sep 16, 10:33 AM
    • 62 Posts
    • 19 Thanks
    Piggywinkle
    Hi,


    I'm on the verge of submitting my BR form online (paid up). However, my salary gets paid directly into my husband's account as that's where our DDs all come from.


    I have provided estimated breakdowns on my income and expenditure but will this be enough? If the OR wishes to see my bank account, they will only see the £75 per week standing order my husband transfers back to me for grocery shopping.
  • StepChange_Rachael
    Hi

    Thanks for posting.

    Itís worth providing the Official Receiver (OR) with as much information as possible regarding your finances.

    Itís likely the OR will want to see details of your finances once youíve applied for Bankruptcy and your bank account is normally frozen for a short period of time for the OR to view your finances.

    Itís possible the OR will ask to see details of your partnerís finances if youíre living together to make sure you both pay a fair share of the household expenditure. So it could be worth sending either a pay slip or your employment contract stating what your full income is and a note to explain it goes into your partners bank account as this is where the Direct Debits are set up.

    I hope this helps.

    Rachael


    Hi,


    I'm on the verge of submitting my BR form online (paid up). However, my salary gets paid directly into my husband's account as that's where our DDs all come from.


    I have provided estimated breakdowns on my income and expenditure but will this be enough? If the OR wishes to see my bank account, they will only see the £75 per week standing order my husband transfers back to me for grocery shopping.
    Originally posted by Piggywinkle
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • Olieng
    • By Olieng 23rd Sep 16, 9:20 AM
    • 1 Posts
    • 0 Thanks
    Olieng
    Hi,
    Wondering if you can help.

    I voluntarily became bankrupt in July 2012.
    I have recently looked on Noddle credit score site and saw that there are 2 debts that are showing in default with a red mark on them every month since the BR.
    One was my bank/current account at the time, I have been to the bank and they referred me to the relevant dept and that has been sorted out.
    The other however is to British Gas, it was on my residential property and is not a huge amount of money.
    Question is, I just cannot manage to get the name of the relevant dept. to send proof that the BR is discharged. I have tried all their debt and payment telephone numbers and emailed their customer services dept, who referred me back to one of the phone numbers that I have spent 30+ minutes on.
    Can you help as I am going in circles?

    Thanks in advance.
    • Piggywinkle
    • By Piggywinkle 23rd Sep 16, 9:54 AM
    • 62 Posts
    • 19 Thanks
    Piggywinkle
    Hi

    Thanks for posting.

    Itís worth providing the Official Receiver (OR) with as much information as possible regarding your finances.

    Itís likely the OR will want to see details of your finances once youíve applied for Bankruptcy and your bank account is normally frozen for a short period of time for the OR to view your finances.

    Itís possible the OR will ask to see details of your partnerís finances if youíre living together to make sure you both pay a fair share of the household expenditure. So it could be worth sending either a pay slip or your employment contract stating what your full income is and a note to explain it goes into your partners bank account as this is where the Direct Debits are set up.

    I hope this helps.

    Rachael
    Originally posted by StepChange_Rachael
    My husband is unwilling to share his financial details with the OR. He had told me how much he earns per month so I could put the total into the income and expenses bit on the form,but I know he will refuse to cooperate with the OR if they want to see his bank account details or his wage slips.
  • StepChange_Richard
    Hi,
    Wondering if you can help.

    I voluntarily became bankrupt in July 2012.
    I have recently looked on Noddle credit score site and saw that there are 2 debts that are showing in default with a red mark on them every month since the BR.
    One was my bank/current account at the time, I have been to the bank and they referred me to the relevant dept and that has been sorted out.
    The other however is to British Gas, it was on my residential property and is not a huge amount of money.
    Question is, I just cannot manage to get the name of the relevant dept. to send proof that the BR is discharged. I have tried all their debt and payment telephone numbers and emailed their customer services dept, who referred me back to one of the phone numbers that I have spent 30+ minutes on.
    Can you help as I am going in circles?

    Thanks in advance.
    Originally posted by Olieng
    Hi there

    Thanks for your message and welcome to the forum.

    All I can really do in this case is offer you reassurance. You're already taking the right course of action by contacting British Gas about the matter. You will just have to persevere unfortunately. Once you have got through you should be able to get the help and proof you need to amend your credit file.

    If you feel the service you have been getting is not satisfactory you could make a complaint to them in writing which they will acknowledge and should respond to. Details of their complaints proceedure are available here.

    Best of luck.
    Richard.
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
  • StepChange_Richard
    My husband is unwilling to share his financial details with the OR. He had told me how much he earns per month so I could put the total into the income and expenses bit on the form,but I know he will refuse to cooperate with the OR if they want to see his bank account details or his wage slips.
    Originally posted by Piggywinkle
    Hi there

    Thanks for your reply.

    As with all cases in bankruptcy, the OR will have their own decision making process that they will follow for any given case. We can't say for certain what they will or won't do. We can only comment on what seems likely given the facts.

    Is this case, I would assume that the OR would want to see details of the bank account you are are using so they can confirm how much money you have. This is one of the key parts of any bankruptcy case as you can imagine.

    To prove this I would expect they will ask for bank statements as evidence. Should you not provide this informaiton you could be seen as being non-compliant with the OR. Non-cooperation with the OR after a bankruptcy order is an offence and there can be serious consequences.

    You don't have to explain to me why your partner is not willing to cooperate, but I would expect the OR will ask about this if you're not able to provide the proof they require.

    Having your wage slips will certainly help, but I do think its worth thinking about that you could be asked for further details too.

    Take care
    Richard.
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • Piggywinkle
    • By Piggywinkle 26th Sep 16, 1:26 PM
    • 62 Posts
    • 19 Thanks
    Piggywinkle
    Hi there

    Thanks for your reply.

    As with all cases in bankruptcy, the OR will have their own decision making process that they will follow for any given case. We can't say for certain what they will or won't do. We can only comment on what seems likely given the facts.

    Is this case, I would assume that the OR would want to see details of the bank account you are are using so they can confirm how much money you have. This is one of the key parts of any bankruptcy case as you can imagine.

    To prove this I would expect they will ask for bank statements as evidence. Should you not provide this informaiton you could be seen as being non-compliant with the OR. Non-cooperation with the OR after a bankruptcy order is an offence and there can be serious consequences.

    You don't have to explain to me why your partner is not willing to cooperate, but I would expect the OR will ask about this if you're not able to provide the proof they require.

    Having your wage slips will certainly help, but I do think its worth thinking about that you could be asked for further details too.

    Take care
    Richard.
    Originally posted by StepChange_Richard

    My husband will be really unhappy with this - all of my debts are my own and were incurred before we even met, let along got married. I feel really stupid to have let things get this far and now it's ruining my relationship as well
  • StepChange_Richard
    My husband will be really unhappy with this - all of my debts are my own and were incurred before we even met, let along got married. I feel really stupid to have let things get this far and now it's ruining my relationship as well
    Originally posted by Piggywinkle
    Hi

    I can understand your concern over this especially given the impact you feel it could have on your relationship.

    If you're in doubt about proceeding with the bankruptcy you could use our service to explore any other options that might be available to you. Our Debt Remedy tool on our website is a free and anonymous tool that will look at your finances and then recommend the best solution for you. The outcome could be bankruptcy, but if there's any better options, these will be suggested to you.

    Either way, it will at least let you know if there are any better alternatives that could avoid what we've been discussing so far.

    If you have any other questions, please let us know.

    I hope this helps
    Richard.
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • doorstep54
    • By doorstep54 30th Sep 16, 6:30 AM
    • 18 Posts
    • 6 Thanks
    doorstep54
    I was made bankrupt last month had letter from official receiver saying it could be possible that an insolvency practitioner my be appointed as trustee' I just was wondering why, as throught OR was suppose to deal with my bankruptcy ? bit worried what this means
  • StepChange_Richard
    I was made bankrupt last month had letter from official receiver saying it could be possible that an insolvency practitioner my be appointed as trustee' I just was wondering why, as throught OR was suppose to deal with my bankruptcy ? bit worried what this means
    Originally posted by doorstep54
    Hi there

    Thanks for your post. Bankruptcy has many confusing parts to it, but hopefully I'll be able to explain this one for you. The main point I'll make is that this is normal in the process of bankruptcy.

    When a bankruptcy order has been made, the OR will be appointed as the trustee. This means they will administer your bankruptcy and take control of any assets you have.

    In some cases, the OR may appoint an insolvency practitioner (IP) to act as the trustee in their place. This is most likely to happen if you have assets of value, a mortgaged or owned property with a significant amount of equity, for example.

    In cases where an IP is appointed solely to administer an income payment agreement, they are not acting as the trustee.



    I hope this helps

    Richard
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • doorstep54
    • By doorstep54 30th Sep 16, 12:21 PM
    • 18 Posts
    • 6 Thanks
    doorstep54
    I don't have mortgage or assets of high value I have been given a nil tax code which I have to pay that to some one else that as been appointed for that so am not sure
  • StepChange_Richard
    I don't have mortgage or assets of high value I have been given a nil tax code which I have to pay that to some one else that as been appointed for that so am not sure
    Originally posted by doorstep54
    Hi there

    The nil tax code change is a common occurance in bankruptcy. The process is as follows:

    The Insolvency Service inform HM Revenue & Customs about all bankruptcy orders

    HMRC contacts the payroll department of your employer to amend the clientís tax code to NT (nil). This means no further tax will be taken, but National Insurance will continue as normal.

    The trustee will tell you if this affects your bankruptcy (if you have an income payment arrangement set for example)

    Your tax code returns to normal and your income tax will resume from the following 5 April, or if you get a new job in the interim

    I hope this clears this up for you. Let us know if you have any further quesitons.

    Richard
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • punkypirate
    • By punkypirate 11th Oct 16, 11:05 PM
    • 1 Posts
    • 0 Thanks
    punkypirate
    Living allowances
    Hi,
    I would really appreciate your advice.
    I did debt remedy and was advised to take out an iva, but had felt bankruptcy was a more appropriate option, mainly because it will be completed before my eldest child goes to university. I have no assets apart from a 15 yr old fiesta, maybe worth £300 and live in rented accomodation.
    The iva company have been helpful and pushed on with the process, but seem unwilling to engage in any discussion about bankruptcy, other than to tell me i don.t want to go bankrupt becuse i will pay £630 a month in an ipa, when bankrupt, as against £260 ish in my iva. My salary is £14, 500 pa, i get housing benefit and tax credits and child maintenance(c. £430 pcm) i was under the impression the allowances for iva and bankrupcy living expenses were similar? Or does only bankruptcy count maintence perhaps as the difference is similar. I willask my family for help with the fee if it means i am free to help my daughter when she leaves home. I really wished she and her younger brother would have more opportunity in life than i did.
  • StepChange_Rachael
    Hi
    Thanks for your post and welcome to the forum.

    It’s really important that a solution is right for you, so I can understand why you’d want to make sure your decision is the right one.

    As you’ve already spoken with us I’ll send you a private message so we can discuss the next steps further.

    Thanks
    Rachael


    Hi,
    I would really appreciate your advice.
    I did debt remedy and was advised to take out an iva, but had felt bankruptcy was a more appropriate option, mainly because it will be completed before my eldest child goes to university. I have no assets apart from a 15 yr old fiesta, maybe worth £300 and live in rented accomodation.
    The iva company have been helpful and pushed on with the process, but seem unwilling to engage in any discussion about bankruptcy, other than to tell me i don.t want to go bankrupt becuse i will pay £630 a month in an ipa, when bankrupt, as against £260 ish in my iva. My salary is £14, 500 pa, i get housing benefit and tax credits and child maintenance(c. £430 pcm) i was under the impression the allowances for iva and bankrupcy living expenses were similar? Or does only bankruptcy count maintence perhaps as the difference is similar. I willask my family for help with the fee if it means i am free to help my daughter when she leaves home. I really wished she and her younger brother would have more opportunity in life than i did.
    Originally posted by punkypirate
    Last edited by StepChange_Rachael; 12-10-2016 at 11:02 AM.
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • MM1975
    • By MM1975 23rd Oct 16, 12:38 PM
    • 24 Posts
    • 8 Thanks
    MM1975
    Can I change my mind?
    Hi there,

    I spent 4 hours on the phone with someone at StepChange on Friday and went through everything - in the end the choices were IVA or Bankruptcy. I initially said I thought IVA would be best & they referred me to your IVA team. However after I ready through the booklet they sent and did some research (including this fab site!) I think that perhaps I'm just delaying the inevitable and bankruptcy might be the best choice. However when I called the advisor line back yesterday the (different) person I spoke to refused to answer any other questions and said "the solution has already been selected" in reference to the IVA. Does this mean I'm stuck with the IVA and can't change? Why can't I ask for more info? Thanks in advance!
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  • PPI deadline decision's just been delayed until first quarter of 2017, it was due this year. For free help now go to https://t.co/EqDQvgRZ2K

  • RT @juliegroves49: @GMB @MartinSLewis thanks got my soap & glory glam sets which was half price at boots today thanks or all the tips xmas?

  • RT @ckrd: @MartinSLewis Just bagged my Soap and Glory Set £30.00 instead of £60, thanks for the reminder in your email. Another one off the?

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