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  • FIRST POST
    • Paul Varjak
    • By Paul Varjak 7th Sep 12, 12:48 PM
    • 4,315Posts
    • 2,772Thanks
    Paul Varjak
    BEWARE - Corgi HomePlan
    • #1
    • 7th Sep 12, 12:48 PM
    BEWARE - Corgi HomePlan 7th Sep 12 at 12:48 PM
    I have previously commented positively about Corgi's Homeplan on this forum. My view about CORGI changed less than 1 hour ago.

    I received a call from CORGI stating that the cost of my HomePlan would be rising £2 from £16.99 to £18.99 this month. As Corgi gave a 2 year fixed priced I knew that could not be true - I took out my plan in March 2011.

    The salesman then went on to offer me another (more expensive) plan that included drainage cover but said he could offer this plan at a reduced price of £19.98/month (instead of £22+)

    The fact is that £19.98 is the price of the plan with drainage cover anyway; there is no reduction.

    The salesman gave no price guarantee on the new plan he offered, saying it would be on a month-to-month basis. No doubt, the price could increase at any time and probably would!

    I called Corgi and, failing to get a straight answer from anyone, I immediately cancelled my cover. I will simply not do business with a company using such sales tactics.
Page 3
    • Loanranger
    • By Loanranger 16th Mar 17, 5:09 PM
    • 1,939 Posts
    • 5,028 Thanks
    Loanranger
    The dirty water you mention is sludge in the system and CORGI will use this to avoid paying for work to be done.
    Just find a local qualified engineer who you can trust to tell you the truth and stick with him/her .
    • emanas
    • By emanas 8th Apr 17, 10:26 AM
    • 10 Posts
    • 0 Thanks
    emanas
    Stay away from these cowboys
    From my personal experience they are one of the worst company I have dealt with. I have been paying them for years with their highest costing plan, three weeks ago we noticed our boiler was leaking, I called them and was told an engineer would contact me within 24 hours, no one contacted me for next 5 days, I then called back and was again promised I will receive a call in 24 hours, this time I did get a call. The engineer came and said one of the thing need changing, it would take 3 days for the parts to come, he came back and replaced the part, the leak stopped but the whole boiler stopped working, we had no hot water or heating, the engineer said the sister board is damaged( believe me that's what he said) and he can order a new one if Corgi approves, for days I kept chasing and Corgi said they are looking in to the case and they will contact me which never happened, after a week I called back and now they said the parts are not available and they can't do anything. Basically this was a blatant lie as the engineer had already ordered it. After all this nightmare I ended up replacing my boiler.

    They took over £250 for years but when I needed them to fix they never did.

    Never ever again I will go near this company or the rude staff they have. The best thing to do is look for a local reliable guy and use them to service your boiler.
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