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Benefit Enquiry Line and Missing JSA Payments
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SimonKD
Old 03-08-2012, 8:32 AM
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Join Date: Mar 2009
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Default Benefit Enquiry Line and Missing JSA Payments

I was supposed to get my JSA yesterday but it failed to go into the bank. I rang the Benefit Enquiry line yesterday morning (0845 6002612) and they told me it was because my evidence hadn't been put on the system (seems to happen alot at my job centre), and they would email the job centre who would call me back. Well it got to 1 and I rang back the enquiry line and it busy 10 minutes later I hung up then again at 2, 3, and 5. Tried it again this morning and still busy, is there a big problem with payment causing this mass of phonecalls or is it just a problem with the phone number?
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