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  • FIRST POST
    Jellitott
    Limestone Associates - automatic renewal of advertising
    • #1
    • 11th Jul 12, 4:23 PM
    Limestone Associates - automatic renewal of advertising 11th Jul 12 at 4:23 PM
    Hello, Can people please give me some advice. My husband started a small photography business a year ago. We were approched a to advertise in a local brochure. The salesman said it was a two year deal payable in instalment by DD.

    We duly paid, but have now found that in the small print it says that the contract renews automatically at year one for another 2 years (so basically we have another 3 years of advertising). The tick box for this service was not filled in by us, and neither was this explained at the time of sign up.

    We do not want to sign up for another 2 years, and had made it clear last year over the phone and by email that we would not wish to advertise in this brouchure again.

    Limestone Associates have now said that as the cancellation of contract was not by recorded delivery they refuse the cancellation and we are now tied into the contract. In the very small print it says that all cancellation must be by recorded delivery.

    I think we are stuck with the deal, but is it 'legal' to only accept notice if sent by recorded delivery? surely as long as the communication is effective (we discussed the matter over the phone and have had response emails) the cancellation notice is duly served.

    What do you think?
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