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  • Pat Russell
    • #2
    • 24th Apr 12, 6:34 PM
    First National Bank
    • #2
    • 24th Apr 12, 6:34 PM
    Hi, don't know if you've already found out but First Nationa Bank is now GE Money. Address for complaints:
    Resolutions Team
    GE Money Home Lending
    Building 4
    Hatters Lane
    Croxley Green Business Park
    Watford
    Hertfordshire
    WD18 8YF
  • skinlfc
    • #3
    • 2nd Oct 13, 1:47 PM
    • #3
    • 2nd Oct 13, 1:47 PM
    I've had several ppi's with first national but my insurance cert comes from pinnacle insurance who would I claim off
    many thanks
    skin
    • dunstonh
    • By dunstonh 2nd Oct 13, 2:53 PM
    • 89,848 Posts
    • 56,498 Thanks
    dunstonh
    • #4
    • 2nd Oct 13, 2:53 PM
    • #4
    • 2nd Oct 13, 2:53 PM
    You complain to the company that sold it.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • nameyourprice
    • #5
    • 2nd Oct 13, 4:19 PM
    • #5
    • 2nd Oct 13, 4:19 PM
    Be especially nice to first posters - not likely on here!
    • dc240969
    • By dc240969 30th Jul 16, 6:26 PM
    • 61 Posts
    • 12 Thanks
    dc240969
    • #6
    • 30th Jul 16, 6:26 PM
    • #6
    • 30th Jul 16, 6:26 PM
    I tried to get PPI back from GE Money for a loan l had with FNB. they said no. the loan l got was for a kitchen and all the paperwork was completed by a salesman. GE says this salesman wasnt a representative of FNB. Unless they are body swerving. Really not happy as it was, or can be, a sizeable sum.
    • McKneff
    • By McKneff 30th Jul 16, 7:31 PM
    • 35,702 Posts
    • 45,974 Thanks
    McKneff
    • #7
    • 30th Jul 16, 7:31 PM
    • #7
    • 30th Jul 16, 7:31 PM
    Be especially nice to first posters - not likely on here!
    Originally posted by nameyourprice
    No body has been nasty or not nice to anyone on here.

    You, as a first time poster have just started the nastiness.
    You wont last long with that attitude me friend.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
    • dunstonh
    • By dunstonh 30th Jul 16, 7:39 PM
    • 89,848 Posts
    • 56,498 Thanks
    dunstonh
    • #8
    • 30th Jul 16, 7:39 PM
    • #8
    • 30th Jul 16, 7:39 PM
    I tried to get PPI back from GE Money for a loan l had with FNB. they said no. the loan l got was for a kitchen and all the paperwork was completed by a salesman. GE says this salesman wasnt a representative of FNB. Unless they are body swerving. Really not happy as it was, or can be, a sizeable sum.
    Originally posted by dc240969

    They are correct. They did not sell it to you and neither did any of their representatives. The Kitchen salesman sold it. You are complaining about the sale (not the product). So, you send your complaint to the kitchen company. As long as the sale was after Jan 2005 (the point of regulation) the kitchen company have to consider the complaint. If it was before Jan 2005, then they can and almost certainly will reject it as pre-regulation.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
    • Moneyineptitude
    • By Moneyineptitude 30th Jul 16, 10:08 PM
    • 18,876 Posts
    • 10,111 Thanks
    Moneyineptitude
    • #9
    • 30th Jul 16, 10:08 PM
    • #9
    • 30th Jul 16, 10:08 PM

    You, as a first time poster have just started the nastiness.
    Originally posted by McKneff
    Check the date of the post you are replying to McKneff.

    It was posted in October 2013 and the poster has not been back since!
    • McKneff
    • By McKneff 31st Jul 16, 12:16 AM
    • 35,702 Posts
    • 45,974 Thanks
    McKneff
    Oh Poo !!! thanks Moneyineptitude, I normally check first.....

    Silly old burger, Me, not you haha
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
    • Nasqueron
    • By Nasqueron 31st Jul 16, 6:05 PM
    • 4,047 Posts
    • 2,336 Thanks
    Nasqueron
    Oh Poo !!! thanks Moneyineptitude, I normally check first.....

    Silly old burger, Me, not you haha
    Originally posted by McKneff
    You were right though, he didn't last
    • LU04ANN
    • By LU04ANN 21st Mar 17, 8:55 AM
    • 1 Posts
    • 0 Thanks
    LU04ANN
    Hi

    Can you confirm who you did claim from, was it Pinnacle as I have something similar
    • Moneyineptitude
    • By Moneyineptitude 21st Mar 17, 9:07 AM
    • 18,876 Posts
    • 10,111 Thanks
    Moneyineptitude
    Thread is from 2012.
    • Nasqueron
    • By Nasqueron 21st Mar 17, 9:22 AM
    • 4,047 Posts
    • 2,336 Thanks
    Nasqueron
    Hi

    Can you confirm who you did claim from, was it Pinnacle as I have something similar
    Originally posted by LU04ANN
    You complain to whoever sold it to you, not the finance provider (unless the person who sold it to you worked for them)
    • captainkevey
    • By captainkevey 4th Dec 17, 10:26 AM
    • 2 Posts
    • 0 Thanks
    captainkevey
    van loan ppi
    i too had a loan with first national ,car dealership sold me a loan on a van with ppi saying you stand a better chance of getting a loan ! knowing i was self employed it was of no use to me at all trying to get my ppi back now think it was around 2003--- 2004 so who do i claim off ? dealership and sales person ,or lender thats changed its name ?
    any info welcome thanks
    • zx81
    • By zx81 4th Dec 17, 10:30 AM
    • 14,345 Posts
    • 15,105 Thanks
    zx81
    You need to complain to whoever sold you the PPI.

    PPI normally covered the self employed, so check before you use that as your complaint reason.
    • Moneyineptitude
    • By Moneyineptitude 4th Dec 17, 10:33 AM
    • 18,876 Posts
    • 10,111 Thanks
    Moneyineptitude
    car dealership sold me a loan on a van with ppi saying you stand a better chance of getting a loan ! knowing i was self employed it was of no use to me at all trying to get my ppi back now think it was around 2003--- 2004
    Originally posted by captainkevey
    Car dealers weren't regulated prior to 2005, so the dealer you complain to won't have to consider your complaint I'm afraid. Also, don't just assume that being self employed excluded you from claiming on the insurance.
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