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    • Nasqueron
    • By Nasqueron 4th Oct 16, 9:20 AM
    • 3,898 Posts
    • 2,140 Thanks
    Nasqueron
    I'd demand £1m compensation for the inconvenience of having to log into a different account and transfer it over, that seems reasonable for the time you had to spend getting this fixed

    This should also help if you still have the mortgage and say become ill and can't work or lose your job and are unable to claim on the MPPI because you said you didn't want it.
    • austy77
    • By austy77 4th Oct 16, 10:09 AM
    • 1 Posts
    • 0 Thanks
    austy77
    PPi company payment
    I have just received a payment from lloydstsb . i used a ppi company to pursue the claim.

    Now when it comes to paying them. The amount i received is £20 less than what they are taking their 25% and 20% VAT on top.

    When i asked them they said its from income tax and also said they had to take the VAT too?

    Is this correct. Little bit in the dark.....
    • Nasqueron
    • By Nasqueron 4th Oct 16, 11:31 AM
    • 3,898 Posts
    • 2,140 Thanks
    Nasqueron
    They have to charge VAT yes, this would have been in the terms and conditions you signed up for.

    They charge on the full refund you get, regardless of what you actually receive e.g. if money is off set against debts written off
    • dunstonh
    • By dunstonh 4th Oct 16, 11:35 AM
    • 86,765 Posts
    • 51,926 Thanks
    dunstonh
    I have just received a payment from lloydstsb . i used a ppi company to pursue the claim.

    Now when it comes to paying them. The amount i received is £20 less than what they are taking their 25% and 20% VAT on top.

    When i asked them they said its from income tax and also said they had to take the VAT too?

    Is this correct. Little bit in the dark.....
    Originally posted by austy77

    The Claims company should bill you 25% plus 20% VAT. That is a total of 30%. This is billed against the full redress amount (capital and interest).

    VAT is not income tax. It is VAT. However, part of your redress will include some interest and that could be taxed at 20%.

    CMC services are vatable. So, they are correct to charge VAT. it would also have said this on your contract you signed with them.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from a Financial Adviser local to you.
    • amersall
    • By amersall 5th Oct 16, 7:49 AM
    • 16,542 Posts
    • 18,595 Thanks
    amersall
    If you are a non taxpayer or do not earn enough to pay tax,ask HMRC for a refund of the tax.

    • Hodso
    • By Hodso 7th Oct 16, 2:00 PM
    • 1 Posts
    • 0 Thanks
    Hodso
    Claim poi after iva completion
    Hi there. We finished our Iva over 2 yrs ago now. We are starting To build up our credit history again slowly. We got ran sacked into ppi. Honestly thought we wouldn't get a penny back but surprisingly we have. However my husband has just received a check from capitol one. According to Allay Claims who did our ppi they said that Capitol One have kept over £700 of our claim granted as there was areas. Now my understanding is we paid an agreed amount back with all creditors through step charged in an IVA over 5 years. Can Capital one do this?
    If not can I get Allay Claims to chase them for the money as their payment otherwise we have to pay them £800 on all that was granted but we are not receiving it all.
    Many thanks
    • Nasqueron
    • By Nasqueron 7th Oct 16, 3:27 PM
    • 3,898 Posts
    • 2,140 Thanks
    Nasqueron
    Hi there. We finished our Iva over 2 yrs ago now. We are starting To build up our credit history again slowly. We got ran sacked into ppi. Honestly thought we wouldn't get a penny back but surprisingly we have. However my husband has just received a check from capitol one. According to Allay Claims who did our ppi they said that Capitol One have kept over £700 of our claim granted as there was areas. Now my understanding is we paid an agreed amount back with all creditors through step charged in an IVA over 5 years. Can Capital one do this?
    If not can I get Allay Claims to chase them for the money as their payment otherwise we have to pay them £800 on all that was granted but we are not receiving it all.
    Many thanks
    Originally posted by Hodso
    Even if you are in an IVA or similar, if the firm writes off some of your debt then yes they can offset any refund against the money you didn't pay back - you can't surely think you could borrow money, not pay it back and then get more money from them?
    • dunstonh
    • By dunstonh 7th Oct 16, 3:36 PM
    • 86,765 Posts
    • 51,926 Thanks
    dunstonh
    Hi there. We finished our Iva over 2 yrs ago now. We are starting To build up our credit history again slowly. We got ran sacked into ppi. Honestly thought we wouldn't get a penny back but surprisingly we have. However my husband has just received a check from capitol one. According to Allay Claims who did our ppi they said that Capitol One have kept over £700 of our claim granted as there was areas. Now my understanding is we paid an agreed amount back with all creditors through step charged in an IVA over 5 years. Can Capital one do this?
    If not can I get Allay Claims to chase them for the money as their payment otherwise we have to pay them £800 on all that was granted but we are not receiving it all.
    Many thanks
    Originally posted by Hodso
    An agreed settlement means that the lender will not come after you for the money in the future. However, PPI redress is allowed to be used against any debt written off as part of the settlement.

    That is logical really. You shouldnt expect them to refund something you didnt pay.

    The claims company doesnt decide the rules. The regulator does.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from a Financial Adviser local to you.
    • bonniem13
    • By bonniem13 8th Oct 16, 11:12 AM
    • 7 Posts
    • 4 Thanks
    bonniem13
    Credit card ppi
    Credit card company are going to make me an offer from missold ppi.
    Just want to know that their offer when it comes, is a fair one

    Had a balance of £10,100 for 9 years minimum from 2000 to 2009 approx. APR was usually between 30 - 40 percent! I was paying £70 to £74 a month ppi. Stopped paying ppi In 2009, but have not yet managed to clear the balance yet, but nearly there!

    Can anyone out there please help me to roughly calculate how much I might get back?
    • Nasqueron
    • By Nasqueron 8th Oct 16, 11:22 AM
    • 3,898 Posts
    • 2,140 Thanks
    Nasqueron
    Credit card company are going to make me an offer from missold ppi.
    Just want to know that their offer when it comes, is a fair one

    Had a balance of £10,100 for 9 years minimum from 2000 to 2009 approx. APR was usually between 30 - 40 percent! I was paying £70 to £74 a month ppi. Stopped paying ppi In 2009, but have not yet managed to clear the balance yet, but nearly there!

    Can anyone out there please help me to roughly calculate how much I might get back?
    Originally posted by bonniem13
    The refund method is fixed:

    1) Refund of all premiums paid
    2) 8% simple interest on the premiums
    3) With credit cards, there may be a refund of interest charged on the PPI

    So in theory £70 x 12 (+ 8% interest) x 9 and whatever interest refund they offer. If they or you have full records of this period then there will be a full and accurate refund - the first sum is final in that situation. If they wrote off any money as part of a finance agreement then they can offset that debt with the PPI refund.
    • bonniem13
    • By bonniem13 8th Oct 16, 12:09 PM
    • 7 Posts
    • 4 Thanks
    bonniem13
    Many thanks Nasqueron. Getting excited now! Think it may be more than I thought!
    • bonniem13
    • By bonniem13 8th Oct 16, 12:58 PM
    • 7 Posts
    • 4 Thanks
    bonniem13
    The refund method is fixed:

    1) Refund of all premiums paid
    2) 8% simple interest on the premiums
    3) With credit cards, there may be a refund of interest charged on the PPI

    So in theory £70 x 12 (+ 8% interest) x 9 and whatever interest refund they offer. If they or you have full records of this period then there will be a full and accurate refund - the first sum is final in that situation. If they wrote off any money as part of a finance agreement then they can offset that debt with the PPI refund.
    Originally posted by Nasqueron
    Ahh- have just remembered periods of reduced interest and one spell of 6 months interest free. Does that count as money being written off?
    • dunstonh
    • By dunstonh 8th Oct 16, 1:24 PM
    • 86,765 Posts
    • 51,926 Thanks
    dunstonh


    Ahh- have just remembered periods of reduced interest and one spell of 6 months interest free. Does that count as money being written off?
    Originally posted by bonniem13
    No. Written off means the debt was reduced as a part of an agreed settlement.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from a Financial Adviser local to you.
    • minimurph
    • By minimurph 3rd Nov 16, 1:26 PM
    • 1 Posts
    • 0 Thanks
    minimurph
    Barclaycard
    Hi, I wrote to Barclaycard using the template letter from MSE requesting a copy of the original T&Cs and my original credit agreement. I sent them a cheque for £1 as the account is still open, but inactive as I paid the balance off some time ago. Barclaycard sent me a copy of terms and conditions in the post with no covering letter and nothing referencing whether they were the current T&Cs or the original ones I had signed up to at the time of taking out the account. I wrote to them again asking for a copy of my credit agreement and they wrote back to me saying that they had conducted an investigation of my account and couldn't find any evidence of me paying PPI and that if I wanted any more information I would have to pay £10 for a full breakdown of my account. Can they refuse to send me my credit agreement unless I pay £10 if my account is still open? I opened it in 2003 so I'm wondering if they don't have a copy of my credit agreement anymore?! If I haven't paid PPI then I'm glad but I wanted to check for sure because I've found the box for PPI ticked on two other credit cards I was convinced didn't have PPI on!
    • Nasqueron
    • By Nasqueron 3rd Nov 16, 1:57 PM
    • 3,898 Posts
    • 2,140 Thanks
    Nasqueron
    Hi, I wrote to Barclaycard using the template letter from MSE requesting a copy of the original T&Cs and my original credit agreement. I sent them a cheque for £1 as the account is still open, but inactive as I paid the balance off some time ago. Barclaycard sent me a copy of terms and conditions in the post with no covering letter and nothing referencing whether they were the current T&Cs or the original ones I had signed up to at the time of taking out the account. I wrote to them again asking for a copy of my credit agreement and they wrote back to me saying that they had conducted an investigation of my account and couldn't find any evidence of me paying PPI and that if I wanted any more information I would have to pay £10 for a full breakdown of my account. Can they refuse to send me my credit agreement unless I pay £10 if my account is still open? I opened it in 2003 so I'm wondering if they don't have a copy of my credit agreement anymore?! If I haven't paid PPI then I'm glad but I wanted to check for sure because I've found the box for PPI ticked on two other credit cards I was convinced didn't have PPI on!
    Originally posted by minimurph
    You don't need your agreement to complain about PPI and it may not be relevant anyway as PPI was often added later via a sales phone call.

    Just look on your statements which will show if you paid PPI or not. The bank have presumably done this and confirmed you didn't. They are saying if you don't believe them you can pay £10 for a DSAR (request for all the data they hold on you) which will include your statements

    If you had an account and paid off in full every month you could have PPI but never actually pay any PPI
    • dunstonh
    • By dunstonh 3rd Nov 16, 3:08 PM
    • 86,765 Posts
    • 51,926 Thanks
    dunstonh
    Can they refuse to send me my credit agreement unless I pay £10 if my account is still open?
    A court case made it clear a few years back that the lender can recreate one and do not need to have the original.

    If I haven't paid PPI then I'm glad but I wanted to check for sure because I've found the box for PPI ticked on two other credit cards I was convinced didn't have PPI on!
    The agreement wont likely show if you had PPI or not. Most Credit Card PPI was added post sale or was not included on the agreement as it is a standalone product with variable premium and not fixed, like a loan would be.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from a Financial Adviser local to you.
    • Sam Bam
    • By Sam Bam 11th Mar 17, 12:32 PM
    • 5 Posts
    • 0 Thanks
    Sam Bam
    wrong date and several account numbers
    I am about to embark on a new PPI claim on a Nat West credit card, with the oldest statement dating back to Dec 1990. Not sure if I had the PPI before this date, so if I put this date and it does date back further, will the bank inform me of this and refund accordingly?
    Also, the Resolver tool asks for the last 4 digits of the account number, but this changed each time the credit card was renewed. I.E. same credit card with 4 different account numbers. How do I put this into Resolver? Hope that I don't need to claim for each account number?
    Many thanks
    Sam Bam
    • Nasqueron
    • By Nasqueron 11th Mar 17, 2:27 PM
    • 3,898 Posts
    • 2,140 Thanks
    Nasqueron
    I am about to embark on a new PPI claim on a Nat West credit card, with the oldest statement dating back to Dec 1990. Not sure if I had the PPI before this date, so if I put this date and it does date back further, will the bank inform me of this and refund accordingly?
    Also, the Resolver tool asks for the last 4 digits of the account number, but this changed each time the credit card was renewed. I.E. same credit card with 4 different account numbers. How do I put this into Resolver? Hope that I don't need to claim for each account number?
    Many thanks
    Sam Bam
    Originally posted by Sam Bam
    If records still exist, the bank will know how long you had it on your card.

    If it's one continuous account then just use the most recent digits, the bank should know the rest
    • Sam Bam
    • By Sam Bam 11th Mar 17, 4:03 PM
    • 5 Posts
    • 0 Thanks
    Sam Bam
    Just another quick question before I send the complaint off. I have some of the credit card statements (about 20 over 6 years) which show the 'card payment protector' payments I made. Should I include these as attachements with my claim? There are a lot of pages, and I don't have a statement for every month.
    • Nasqueron
    • By Nasqueron 11th Mar 17, 9:02 PM
    • 3,898 Posts
    • 2,140 Thanks
    Nasqueron
    Just another quick question before I send the complaint off. I have some of the credit card statements (about 20 over 6 years) which show the 'card payment protector' payments I made. Should I include these as attachements with my claim? There are a lot of pages, and I don't have a statement for every month.
    Originally posted by Sam Bam
    You can do and mention you have other statements, they may ask for copies later if they don't have records and they can do a refund based on average spend from the statements you have if needs be
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