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    • Iconic
    • By Iconic 28th Feb 12, 8:10 AM
    • 1,013 Posts
    • 349 Thanks
    Iconic
    • #2
    • 28th Feb 12, 8:10 AM
    • #2
    • 28th Feb 12, 8:10 AM
    If you are sure there were 0845 and 0870 numbers rather than 0844 or 0871 numbers give them another ring and ask them to amend the bill.
    • victor2
    • By victor2 28th Feb 12, 8:13 AM
    • 4,455 Posts
    • 2,958 Thanks
    victor2
    • #3
    • 28th Feb 12, 8:13 AM
    • #3
    • 28th Feb 12, 8:13 AM
    What they should have said, or may even believe they said, was as per their website:
    Unlimited evening/weekend calls to UK landlines
    And it even includes 0870 and 0845 numbers.
    Not much use being able to call numbers predominantly used by businesses for free, when the businesses are closed!
    • Dejay
    • By Dejay 28th Feb 12, 8:24 AM
    • 55 Posts
    • 4 Thanks
    Dejay
    • #4
    • 28th Feb 12, 8:24 AM
    • #4
    • 28th Feb 12, 8:24 AM
    If you were charged £10 for one call it must have lasted 100 minutes. Calls are only free up to 59 minutes and then they incur a charge.
  • lemontree
    • #5
    • 28th Feb 12, 8:58 AM
    • #5
    • 28th Feb 12, 8:58 AM
    This was 6 calls and I have free calls 24 hours a day. Are these calls free only evening and weekends which they certainly did not specify!!!!!!!
  • lemontree
    • #6
    • 28th Feb 12, 9:35 AM
    • #6
    • 28th Feb 12, 9:35 AM
    I have been refunded the 10 pounds charged due to misinformation but have been told that as I have been with Talk Talk for several years I do not have 0845 nor 0870 free at any time.
    • victor2
    • By victor2 28th Feb 12, 9:40 AM
    • 4,455 Posts
    • 2,958 Thanks
    victor2
    • #7
    • 28th Feb 12, 9:40 AM
    • #7
    • 28th Feb 12, 9:40 AM
    I have been refunded the 10 pounds charged due to misinformation but have been told that as I have been with Talk Talk for several years I do not have 0845 nor 0870 free at any time.
    Originally posted by lemontree
    Good result, but it may be worth asking them what it would cost to get 0845 and 0870 included in your anytime allowance. If you call them frequently, it might be worth it.
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