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  • FIRST POST
    • mrsmstweets
    • By mrsmstweets 27th Feb 12, 11:16 AM
    • 529Posts
    • 997Thanks
    mrsmstweets
    YouGov Payment Problem?
    • #1
    • 27th Feb 12, 11:16 AM
    YouGov Payment Problem? 27th Feb 12 at 11:16 AM
    Anybody else having problems getting paid by YouGov?

    Requested payment 30th Jan, have received nothing, and despite emailing them via their contact page and finding a direct email to a person's name on Twitter and emailing that, I've had no response from that either.

    Bit concerned, as I seem to recall they've paid out quite quickly in the past.
Page 7
    • Blackpepper1
    • By Blackpepper1 23rd Oct 14, 1:16 PM
    • 655 Posts
    • 1,193 Thanks
    Blackpepper1
    Banks do not check names. They use sort code and account number to credit payments.


    The "safeguarding" against mistakes is in the digits of the account number. Entering an incorrect account number may or may not produce a number acceptable to the bank.
    Originally posted by LittleVoice
    It must go on the numbers then and that has to match up. I know when I gave someone my Account Number and Sort Code to pay some money into my Account I had given it incorrectly and the person who put in to the their bank system to pay me got a message to say it was incorrect so I then had to give the number again as I had got a digit wrong somewhere.
    When you put in to pay someone the bank always does want to know the name of the Account Holder and not just the numbers so I always assumed that that was to make sure that nothing would go out of the Account unless the Account holder name and number was correct.
    Blogging and earning online.
    • Ebe Scrooge
    • By Ebe Scrooge 24th Oct 14, 9:16 AM
    • 3,219 Posts
    • 2,573 Thanks
    Ebe Scrooge
    Just an update on the ban I encountered...

    I sent a VERY rude email about how I clearly know my own gender and basic demographic details... It took 5 weeks but then I had a reply that said 'Thanks for confirming your details, we have now activated your account.'

    I'm now back into the surveys, so perhaps it was a genuine error on their part?
    Originally posted by katykicker
    Coincidentally the same has just happened to me !

    What still concerns me, though - how come they feel they have the right to arbitrarily close your account, due to what turns out to be an error on their part, without even notifying us ? Had we not queried the lack of surveys we'd have been unaware that our accounts had been closed. On another survey site, many years ago, I got a mail saying something like "We've noticed you gave an inconsistent answer, please be more careful in future otherwise we'll close your account". That's fair enough, but YouGov's approach seems rather draconian !
  • djslapper
    Hi,

    I requested payment 3 weeks ago and have still heard nothing to emails and twitter.

    Why does it take so long if they pay you via bacs, payments are instant from my bank account.

    Any suggestions!?
    • Blackpepper1
    • By Blackpepper1 18th Nov 14, 2:07 PM
    • 655 Posts
    • 1,193 Thanks
    Blackpepper1
    Hi,

    I requested payment 3 weeks ago and have still heard nothing to emails and twitter.

    Why does it take so long if they pay you via bacs, payments are instant from my bank account.

    Any suggestions!?
    Originally posted by djslapper
    I don't know. Maybe they do checks on your account and info to make sure you have done everything correctly.
    My last payment from YouGov took 4 weeks to go into my Bank Account.
    Blogging and earning online.
    • Kite2010
    • By Kite2010 18th Nov 14, 9:34 PM
    • 4,074 Posts
    • 3,473 Thanks
    Kite2010
    They do the payment runs once a month, so if you redeem after that month's run has been done then you are waiting a month to be paid.
  • underachiever
    Never realised this existed assumed they were street polls whenever I heard You Gov mentioned, many thanks for this!
    • TSC1
    • By TSC1 28th Sep 16, 11:14 AM
    • 19 Posts
    • 294 Thanks
    TSC1
    Yougov payment problems.
    Hi I realise the thread isn't live but thought I would post anyway.


    I've been a Yougov panel member for years and have been getting surveys about 1-2 a month. I am now nearing 5000 points and the survey invites have stopped dead. I have contacted them politely and get a "we'll look into this for you" response then no follow up.


    I'm guessing the focus on panel recruitment and try to minimise the number of people that can actually get a payout.


    If you are thinking of joining the YouGov panel, I would advise you to avoid them and join another panel instead. Reading this thread, some people clearly have been paid but you could end up like me having spent years completing surveys only to hit a complete wall of silence just before payout.
    • economum
    • By economum 28th Sep 16, 1:46 PM
    • 94 Posts
    • 319 Thanks
    economum
    Hi I realise the thread isn't live but thought I would post anyway.


    I've been a Yougov panel member for years and have been getting surveys about 1-2 a month. I am now nearing 5000 points and the survey invites have stopped dead. I have contacted them politely and get a "we'll look into this for you" response then no follow up.


    I'm guessing the focus on panel recruitment and try to minimise the number of people that can actually get a payout.


    If you are thinking of joining the YouGov panel, I would advise you to avoid them and join another panel instead. Reading this thread, some people clearly have been paid but you could end up like me having spent years completing surveys only to hit a complete wall of silence just before payout.
    Originally posted by TSC1
    I finally reached the £50 payout last week - after years of trying (I gave up for a while in the middle). It did seem to slow down just as I got there but it might just be the time of year - there were lots of surveys around the time of the referendum.

    You could try going to the site and just filling in some of the day's questions. I often get a survey pop up just after I've done this.
    • carlislelass
    • By carlislelass 28th Sep 16, 3:05 PM
    • 1,443 Posts
    • 3,490 Thanks
    carlislelass
    I've had one payout, nearly at another then surveys stopped about 18mths ago
    • Tinman
    • By Tinman 28th Sep 16, 7:52 PM
    • 656 Posts
    • 446 Thanks
    Tinman
    I've not had one survey since my last payout 6 months ago.
    • fly-catchers
    • By fly-catchers 29th Sep 16, 8:32 PM
    • 138 Posts
    • 308 Thanks
    fly-catchers
    I still get regular YouGov surveys. Just had another one today. Cashed in £50 a couple of months ago and am now up to £17. Touchwood still reliable for me!
    • economum
    • By economum 18th Oct 16, 12:56 PM
    • 94 Posts
    • 319 Thanks
    economum
    I finally reached the £50 payout last week - after years of trying (I gave up for a while in the middle). It did seem to slow down just as I got there but it might just be the time of year - there were lots of surveys around the time of the referendum.

    You could try going to the site and just filling in some of the day's questions. I often get a survey pop up just after I've done this.
    Originally posted by economum
    The £50 payment has just appeared in my bank account
    • Marvqn1
    • By Marvqn1 1st Dec 16, 1:08 PM
    • 228 Posts
    • 102 Thanks
    Marvqn1
    I've just read a YouGov review online where someone said you can get a £10 Amazon voucher per every 1250 points.

    Is that option only for people who have already reached the 5000 points threshold?
    • rich_shot2003
    • By rich_shot2003 1st Dec 16, 3:56 PM
    • 1,864 Posts
    • 568 Thanks
    rich_shot2003
    Have to say i think thats wrong as i have been with them a few years and they have never done Amazon as payment.

    The only payment they do is the £50 when you get to 5000 points.
    • Marvqn1
    • By Marvqn1 1st Dec 16, 6:00 PM
    • 228 Posts
    • 102 Thanks
    Marvqn1
    Have to say i think thats wrong as i have been with them a few years and they have never done Amazon as payment.

    The only payment they do is the £50 when you get to 5000 points.
    Originally posted by rich_shot2003
    I see.

    The review I read was on Survey Police, on page 2. It's very recent, from November 2016, so I was wondering if that maybe changed recently.
    • silverfairy
    • By silverfairy 1st Dec 16, 6:06 PM
    • 1,144 Posts
    • 2,176 Thanks
    silverfairy
    This is what my page says today under my points total.

    Each point can be spent on one entry into the monthly cash prize draw or wait until you reach 5000 points to redeem a £50 cheque.
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