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    • amersall
    • By amersall 10th Feb 12, 5:26 PM
    • 16,383 Posts
    • 18,362 Thanks
    amersall
    • #2
    • 10th Feb 12, 5:26 PM
    • #2
    • 10th Feb 12, 5:26 PM
    I have not heard of anyone,that does not mean there have not been any though.
    If you have reasons for mis sell and the card number,then put a complaint in.

    http://www.moneysavingexpert.com/reclaim/ppi-credit-card-insurance#step2

    • tifo
    • By tifo 10th Feb 12, 7:23 PM
    • 1,173 Posts
    • 262 Thanks
    tifo
    • #3
    • 10th Feb 12, 7:23 PM
    • #3
    • 10th Feb 12, 7:23 PM
    I have not heard of anyone
    Originally posted by amersall
    Yes, I have some months ago. They were very efficient and quick, I got an offer within a week and the cheque came by special delivery! You can correspond by email as well.

    They deducted 20% of the statutory interest as tax.

    Thank you for your recent e-mail received by this office on xx November 2011 regarding the American Express Repayment Protection Plan.

    We have reviewed our previous response and offer along with the additional information you have supplied. To bring this matter to a speedy resolution, I would like to propose to increase our original offer by £xx.xx.

    Therefore the offer will be as follows:

    Refund of premiums paid: £xxx.xx
    Net Interest: £xx.xx
    Additional: £xx.xx
    TOTAL of refund: £xxx.xx

    This offer of payment is made without any admission of liability on our part and is in full and final settlement of any claim relating to your client’s American Express Repayment Protection Plan against American Express Insurance Services Europe Limited and all other American Express group of companies.
    Last edited by tifo; 10-02-2012 at 7:27 PM.
    • amersall
    • By amersall 10th Feb 12, 7:41 PM
    • 16,383 Posts
    • 18,362 Thanks
    amersall
    • #4
    • 10th Feb 12, 7:41 PM
    • #4
    • 10th Feb 12, 7:41 PM
    Thats ace tifo

    • tifo
    • By tifo 10th Feb 12, 7:49 PM
    • 1,173 Posts
    • 262 Thanks
    tifo
    • #5
    • 10th Feb 12, 7:49 PM
    • #5
    • 10th Feb 12, 7:49 PM
    Thats ace
    Originally posted by amersall
    Thanks. I posted that to show Amex do pay up and are quiet good to deal with.
  • gillbr
    • #6
    • 10th Feb 12, 11:18 PM
    • #6
    • 10th Feb 12, 11:18 PM
    I sent in a claim about my Amex card from the year 2000. I apparently only had the card for 6 months before entering into a debt management arrangement.

    However as a gesture of goodwill they have offered to refund my PPI and interest as well. It is a very small amount less than £50 but I am impressed with them.

    Good luck with yours.
  • hillyhilltop
    • #7
    • 27th Feb 12, 4:44 PM
    • #7
    • 27th Feb 12, 4:44 PM
    Yes, I have some months ago. They were very efficient and quick, I got an offer within a week and the cheque came by special delivery! You can correspond by email as well.

    They deducted 20% of the statutory interest as tax.
    Originally posted by tifo
    Hi Gillbr- this is a really usefull post.
    Please can I ask what address you sent the email to?

    And would you be willing to paste the email you sent to Amex?

    Shamefully, I've only just noticed how much I've been paying each month

    thanks
    Hilly
  • dazzercx
    • #8
    • 20th Apr 12, 8:06 AM
    • #8
    • 20th Apr 12, 8:06 AM
    Yes, I have some months ago. They were very efficient and quick, I got an offer within a week and the cheque came by special delivery! You can correspond by email as well.

    They deducted 20% of the statutory interest as tax.
    Originally posted by tifo

    Hi,

    I am also looking to put in a claim against American Express. Which email address did you use?

    Any info appreciated!

    Thanks

    D
    • tifo
    • By tifo 21st Apr 12, 10:47 AM
    • 1,173 Posts
    • 262 Thanks
    tifo
    • #9
    • 21st Apr 12, 10:47 AM
    • #9
    • 21st Apr 12, 10:47 AM
    I am also looking to put in a claim against American Express. Which email address did you use?

    Any info appreciated!

    Thanks

    D
    Originally posted by dazzercx
    You have to claim by letter but then they're happy to correspond by email once you have a name to put to it.
  • up-north-eng
    Yes, I have some months ago. They were very efficient and quick, I got an offer within a week and the cheque came by special delivery! You can correspond by email as well.

    They deducted 20% of the statutory interest as tax.
    Originally posted by tifo
    Hi, could i ask how long it took to get your cheque through? I accepted their "goodwill" gesture 3 weeks ago and have heard nothing since

    thankyou
    • tifo
    • By tifo 19th May 12, 10:33 AM
    • 1,173 Posts
    • 262 Thanks
    tifo
    Hi, could i ask how long it took to get your cheque through? I accepted their "goodwill" gesture 3 weeks ago and have heard nothing since

    thankyou
    Originally posted by up-north-eng
    It took a few days and they sent my cheque by special delivery.
  • fabmxx
    Hello guys,
    I've had amex for 2 years. Now im paying it off as i could not keep the card. Im paying the debt. Am i elegible for PPI? i appreciate your advice on this one! Thanks in advance
    • krisdorey
    • By krisdorey 14th Aug 14, 11:02 PM
    • 3,139 Posts
    • 2,682 Thanks
    krisdorey
    Was there PPI on the card?
    What is your reason for complaint? Just having PPI is not normally a reason.
    • Nasqueron
    • By Nasqueron 14th Aug 14, 11:37 PM
    • 2,299 Posts
    • 1,201 Thanks
    Nasqueron
    Do you mean eligible to claim on the PPI for what it was intended for or put in a complaint about mis-sold PPI?

    Do you know you had PPI (it would be a charge on every credit card statement where you had a balance)
    • Moneyineptitude
    • By Moneyineptitude 14th Aug 14, 11:44 PM
    • 16,012 Posts
    • 6,939 Thanks
    Moneyineptitude
    I doubt very much you were mis-sold PPI by American Express (or anyone) only two years ago…
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