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Capital Bank PLC
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# 1
Old 20-01-2012, 2:44 PM
MoneySaving Convert
Join Date: Aug 2008
Posts: 64
Default Capital Bank PLC

I an trying to reclaim PPI from a car finance from Capital Bank PLC from 1998.

Am I correct in thinking they are now part of HBOS. ?

I tried calling the HBOS PPI Claim line but its an overseas call centre and trying to explain what capital bank is was a nightmare.

The call centre did not even know what hire purchase meant and could not understand what car finance meant.

Whats my next step ??
scotslad is offline
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# 2
Old 20-01-2012, 9:21 PM
Deliciously Dedicated Diehard MoneySaving Devotee
Join Date: Jan 2009
Posts: 15,839

Were these who you contacted?.

Just give the account number,if they have your details they will tell you.

amersall is offline
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# 3
Old 25-01-2012, 1:19 PM
MoneySaving Newbie
Join Date: Jan 2012
Posts: 11

Hi there

They are part of HBOS/LLoyds Banking Group. I am also attempting to claim for the same thing.

Good Luck
CrystalJulie is offline
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# 4
Old 24-09-2013, 5:08 PM
MoneySaving Newbie
Join Date: Aug 2007
Posts: 7

More info on Capital Bank. I called their number, found from a Google search (0845 7023488) on a website and got through to a very helpful guy at Blackhorse. He searched through several databases for me, but couldnt find my loan number with Capital Bank. He explained that some accounts from Capital Bank had gone to Blackhorse and some to Halifax/HBOS. (The car finance ones seem to be with Blackhorse). He gave me the number for HBOS (0845 7243444) and although it seemed to be a call centre the person answering understood the complexity of my query and found my loan by its reference number. However her info was limited so she then transferred me back to a UK number and they found all my details. Hope that helps someone!. And it definitely isnt the same company as Capital One. It also seems that their database doesnt really distinguish the difference between HBOS loans and Capital Bank loans.
parkview2 is offline
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# 5
Old 24-09-2013, 7:56 PM
MoneySaving Convert
Join Date: Dec 2012
Posts: 55

Originally Posted by scotslad View Post
I an trying to reclaim PPI from a car finance from Capital Bank PLC from 1998.
If this was through a dealer then pre regulation,(2005) so no chance on this, dont waste your time, or lose any sleep
picky123 is offline
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