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  • FIRST POST
    bernlyn
    water softner help in chosing and is this true
    • #1
    • 7th Feb 07, 5:33 AM
    water softner help in chosing and is this true 7th Feb 07 at 5:33 AM
    i have decided to get either a kinetico 2020c or a crown Twin Cylinder Non Electric water softner.

    1. HOWEVER when i phoned and enquired about the crown the sales person said that yes they were good and gave me the sales pitch. i then asked about the kinetico and she said that it was the best out of the 2. the price difference was crown £650 and kinetico £840 i said i wanted to get more quotes.

    2. the 2 company i phoned said that the crown was very good and was a good choice. when i asked about the kinetico she said right away that they werent very reliable. she then stated that the companies that sell the kinetico get bigger profits on selling the kinetico softners and they installed over 280 crowns last year and only had 4/5 faulty machines but the kinetico they had just over 40% returns on faulty machines.

    i also said that i cannt find any reviews on the crowns and she said that crown make other softners aswell such as Twin Tec, mini max, calmag, homesoft and a few others. is this true and how can i find this out. i have tried the net but cannt find anything to verify this.

    the price of the crown[£636] and the kinetico was £699 and compared to the first company there is a big price difference


    how would you decide which one to install.
Page 53
    • gaschick
    • By gaschick 6th Sep 17, 9:26 PM
    • 2 Posts
    • 0 Thanks
    gaschick
    Thanks, the present softener isn't plugged in to the mains, so we seem to be quite limited in the choice of softener as the cheaper ones seem to be all electric.
    • Doc N
    • By Doc N 6th Sep 17, 10:45 PM
    • 6,391 Posts
    • 19,293 Thanks
    Doc N
    Thanks, the present softener isn't plugged in to the mains, so we seem to be quite limited in the choice of softener as the cheaper ones seem to be all electric.
    Originally posted by gaschick
    The prices you mentioned seem extraordinarily high - is there no way you could fit one of the much cheaper electric models?

    You could replace the resin, but at 12 years old I wouldn't recommend it. Even if the resin's replaced, something else is likely to go. New machine's best - but not at the prices mentioned.
    • csgohan4
    • By csgohan4 7th Sep 17, 7:42 AM
    • 3,961 Posts
    • 2,470 Thanks
    csgohan4
    You get what you pay for, I got a monarch Ultra Solo , it's non electric which is useful, but it's still way under 1k.
    "It is prudent when shopping for something important, not to limit yourself to Pound land"
    • Doc N
    • By Doc N 7th Sep 17, 8:22 AM
    • 6,391 Posts
    • 19,293 Thanks
    Doc N
    You get what you pay for.......
    Originally posted by csgohan4
    Not always, particularly with water softeners. Most people know very little about them, what they do, how they work, and how little they actually cost to manufacture.

    And all that leads to smoke and mirrors claims, high prices and confusion marketing. Exactly as it has been with things like double glazing and solar panels.

    There's no need to pay more than £450 tops for a perfectly good, very reliable softener for a large family. Pretty much the same model, from the same manufacturer, with a few minor variations, is sold however under a different brand name for £1200 through different channels. Someone will come to your house, maybe, with a glossy brochure, and he'll make a huge profit on the sale, but it will still in essence be almost the same softener that you could have bought for less than £450.

    I discovered this the hard way, but it's a well concealed secret that the trade don't want you to learn. It's not a case of getting what you pay for - more a case of paying what the retailer can screw out of you because you don't understand the way the market operates.
    • csgohan4
    • By csgohan4 7th Sep 17, 8:26 AM
    • 3,961 Posts
    • 2,470 Thanks
    csgohan4
    Not always, particularly with water softeners. Most people know very little about them, what they do, how they work, and how little they actually cost to manufacture.

    And all that leads to smoke and mirrors claims, high prices and confusion marketing. Exactly as it has been with things like double glazing and solar panels.

    There's no need to pay more than £450 tops for a perfectly good, very reliable softener for a large family. Pretty much the same model, from the same manufacturer, with a few minor variations, is sold however under a different brand name for £1200 through different channels. Someone will come to your house, maybe, with a glossy brochure, and he'll make a huge profit on the sale, but it will still in essence be almost the same softener that you could have bought for less than £450.

    I discovered this the hard way, but it's a well concealed secret that the trade don't want you to learn. It's not a case of getting what you pay for - more a case of paying what the retailer can screw out of you because you don't understand the way the market operates.
    Originally posted by Doc N

    Unfortunately that statement is only applicable for sub 1k models. I agree a lot of the softeners are rebranded, you could have Harveys model for example under a different brand. but the key is the specs and how efficient in using water and salt.


    That was the purpose of this thread and a lot of people have already mentioned the specific specs of some of the more popular models which is why I chose my particular one.


    Specifically I bought the softener independent from the installers from a plumbing merchant, that way rip off potential is lower
    "It is prudent when shopping for something important, not to limit yourself to Pound land"
    • Doc N
    • By Doc N 7th Sep 17, 9:36 AM
    • 6,391 Posts
    • 19,293 Thanks
    Doc N
    Another option for anyone wanting non-electric, then - and the price doesn't seem out of the way either.

    Are you pleased with it? It's not a model I know much about, but your comments would make a useful addition to the thread.

    Does it use block and tablet salt? Sounds a useful facility.
    • csgohan4
    • By csgohan4 7th Sep 17, 9:31 PM
    • 3,961 Posts
    • 2,470 Thanks
    csgohan4
    the one I have used tablet and hence cheaper to buy to refill. I read all the pages before I made my decision to buy mine, seems to be the most efficient and in my price range for me.


    Everyone is different and has different requirements so someone else may have their own opinion
    "It is prudent when shopping for something important, not to limit yourself to Pound land"
    • cheap-information
    • By cheap-information 7th Sep 17, 10:34 PM
    • 144 Posts
    • 51 Thanks
    cheap-information
    You won't go wrong with a Tapworks AD11

    I did a lot of research before mine and it made the most sense, buy one and get it installed, only costs around £80 for labour unlike the branded ones which give an all in price. Cheaper salt also
    • cherylsurrey
    • By cherylsurrey 8th Sep 17, 8:33 PM
    • 160 Posts
    • 172 Thanks
    cherylsurrey
    I also have the Tapworks AD11, it's been working well for just over 3 years, and I am very happy with it.
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