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Parcel2Go contact info
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# 1
rose_sparky
Old 29-01-2007, 7:20 PM
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Default Parcel2Go contact info

Does anyone have a telephone number for Parcel2Go please?

I have a problem with a non-collection and their web site seems to be playing silly beggers tonight and I can't see any contact information either.

Would appreciate any help, ta.
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# 2
pennylane99
Old 29-01-2007, 7:28 PM
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http://www.parcel2go.com/contact.aspx

Telephone: 0870 121 2101
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# 3
rose_sparky
Old 29-01-2007, 7:38 PM
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Thanks so much Penny.
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# 4
slowen
Old 29-01-2007, 7:54 PM
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Here is a number that will be a bit cheaper than phoning the 0870 number 01204 384 426
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# 5
kevinyork
Old 30-01-2007, 8:39 AM
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Parcel2go....non collection.....surely not......

(coming out in cold sweat at the mention of that outfit's name)

Should be renamed ParcelNOgo.

Does anyone sense a little bitterness??
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# 6
rose_sparky
Old 30-01-2007, 10:45 AM
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Quote:
Originally Posted by kevinyork
Parcel2go....non collection.....surely not......

(coming out in cold sweat at the mention of that outfit's name)

Should be renamed ParcelNOgo.

Does anyone sense a little bitterness??


The telephone is one of those automated answering nightmares.
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# 7
kevinyork
Old 30-01-2007, 11:05 AM
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Quote:
Originally Posted by rose_sparky


The telephone is one of those automated answering nightmares.
Oh yes, been there many times. Stopped using them about 1 year ago when 4 non collections ended in me issuing a County Court claim against them. In my opinion they have about the worst customer service I have ever encountered. They put up deliberate barriers to communicating with their customers and if you do finally get to speak to someone the word 'apology' has been deleted from their vocabulary.

If a collection and delivery works then they are ok, but when it doesnt ......
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# 8
rose_sparky
Old 30-01-2007, 2:09 PM
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If a collection and delivery works then they are ok, but when it doesnt ......

Yup, I'll agree with you there Kevin.

However, to be fair to P2Go, the parcel has now been collected.
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# 9
halojones
Old 30-01-2007, 5:19 PM
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They probably just arrange collection with other firms, so it can be a nightmare when it all goes wrong. Then then it is as cheap as chips.

At work we use someone similair, and it can be a nightmare. One day 1 company collect and the next, another.....
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# 10
morgancktan
Old 27-01-2010, 1:17 AM
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Join Date: Dec 2009
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Parcel2Go...go to no where.

If I have read the review before using them for the 1st time, I will be so annoy and frustrated with this company.
Never get their reply after few email sent when my parcel not arrive destination after two (02) weeks.
3years ago is already been like that BAD service

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