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    Virtual Chrissy Wissy
    Homeserve renewal
    • #1
    • 22nd Nov 11, 3:20 PM
    Homeserve renewal 22nd Nov 11 at 3:20 PM
    Hi all
    just come off the phone after an exasperating call to Homeserve Customer Services. In a nutshell I paid the introductory policy premium of approx £12 for the external supply pipe 2 years ago. I then had the pipe repaired in Summer 2010. Because of the work my premium increased to £47 a year ago. My new premium (due this week) has gone up to £72. The guy basically couldn't explain why this was so apart from the fact that I had had work done. He also couldn't explain why the premium increase for this claim has taken nearly 18 months to filter through but did, helpfully, point out that premiums have also gone up because of the increasing number of customers taking up their services. So that's alright, then.


Page 1
    • horsechestnut
    • By horsechestnut 22nd Nov 11, 3:24 PM
    • 1,364 Posts
    • 2,655 Thanks
    • #2
    • 22nd Nov 11, 3:24 PM
    • #2
    • 22nd Nov 11, 3:24 PM
    Try speaking to your house insurance people. I did this in September when Homeserve put their price up to £50ish. The house insurance extra until next February was £5.95.
    Worth a try!
  • Gothicfairy
    • #3
    • 22nd Nov 11, 4:26 PM
    • #3
    • 22nd Nov 11, 4:26 PM
    check out the many threads about homeserve as that might make you think twice about renewing anyway.
    There is a race of men that don't fit in; A race that can't stand still;
    So they break the hearts of kith and kin, and roam the world at will.

    Robert Service
    • McKneff
    • By McKneff 22nd Nov 11, 4:33 PM
    • 33,862 Posts
    • 43,350 Thanks
    • #4
    • 22nd Nov 11, 4:33 PM
    • #4
    • 22nd Nov 11, 4:33 PM
    I took out AA road recovery in July time £39 with £20 M&S token, with it I got a years free cover for household emergencies.

    Just as well, all my electrics went last month and I got excellent service from them, brilliant, and free.

    Saved me a fortune
    No one can make you feel inferior without your consent
  • Virtual Chrissy Wissy
    • #5
    • 22nd Nov 11, 7:09 PM
    • #5
    • 22nd Nov 11, 7:09 PM
    thanks for all the kind suggestions team! 2 quick phone calls, one to morethan to upgrade the extent of cover for £11 for the remainder of that policy, followed by one to Homeserve to cancel. Result!
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