Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    Virtual Chrissy Wissy
    Homeserve renewal
    • #1
    • 22nd Nov 11, 3:20 PM
    Homeserve renewal 22nd Nov 11 at 3:20 PM
    Hi all
    just come off the phone after an exasperating call to Homeserve Customer Services. In a nutshell I paid the introductory policy premium of approx £12 for the external supply pipe 2 years ago. I then had the pipe repaired in Summer 2010. Because of the work my premium increased to £47 a year ago. My new premium (due this week) has gone up to £72. The guy basically couldn't explain why this was so apart from the fact that I had had work done. He also couldn't explain why the premium increase for this claim has taken nearly 18 months to filter through but did, helpfully, point out that premiums have also gone up because of the increasing number of customers taking up their services. So that's alright, then.

    Arrrrrgh!

Page 1
    • horsechestnut
    • By horsechestnut 22nd Nov 11, 3:24 PM
    • 1,403 Posts
    • 2,733 Thanks
    horsechestnut
    • #2
    • 22nd Nov 11, 3:24 PM
    • #2
    • 22nd Nov 11, 3:24 PM
    Try speaking to your house insurance people. I did this in September when Homeserve put their price up to £50ish. The house insurance extra until next February was £5.95.
    Worth a try!
  • Gothicfairy
    • #3
    • 22nd Nov 11, 4:26 PM
    • #3
    • 22nd Nov 11, 4:26 PM
    check out the many threads about homeserve as that might make you think twice about renewing anyway.
    There is a race of men that don't fit in; A race that can't stand still;
    So they break the hearts of kith and kin, and roam the world at will.

    Robert Service
    • McKneff
    • By McKneff 22nd Nov 11, 4:33 PM
    • 35,705 Posts
    • 45,975 Thanks
    McKneff
    • #4
    • 22nd Nov 11, 4:33 PM
    • #4
    • 22nd Nov 11, 4:33 PM
    I took out AA road recovery in July time £39 with £20 M&S token, with it I got a years free cover for household emergencies.

    Just as well, all my electrics went last month and I got excellent service from them, brilliant, and free.

    Saved me a fortune
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • Virtual Chrissy Wissy
    • #5
    • 22nd Nov 11, 7:09 PM
    • #5
    • 22nd Nov 11, 7:09 PM
    thanks for all the kind suggestions team! 2 quick phone calls, one to morethan to upgrade the extent of cover for £11 for the remainder of that policy, followed by one to Homeserve to cancel. Result!
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

225Posts Today

1,522Users online

Martin's Twitter
  • I realised I forgot in my links earlier. 1. Help to Buy ISAs, how they work and best buys...? https://t.co/BSCNPeqiVF

  • RT @whatdawndid: Thanks to uncle @MartinSLewis I just received £200 back, just like that from the student loan company! Turns out that the?

  • RT @LaraLewington: Shocked and saddened by Cheggers news. Working with him on It?s A Knockout was my 1st job in telly when I was just 19. H?

  • Follow Martin