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Homeserve renewal
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# 1
Virtual Chrissy Wissy
Old 22-11-2011, 3:20 PM
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Join Date: Sep 2009
Posts: 13
Angry Homeserve renewal

Hi all
just come off the phone after an exasperating call to Homeserve Customer Services. In a nutshell I paid the introductory policy premium of approx 12 for the external supply pipe 2 years ago. I then had the pipe repaired in Summer 2010. Because of the work my premium increased to 47 a year ago. My new premium (due this week) has gone up to 72. The guy basically couldn't explain why this was so apart from the fact that I had had work done. He also couldn't explain why the premium increase for this claim has taken nearly 18 months to filter through but did, helpfully, point out that premiums have also gone up because of the increasing number of customers taking up their services. So that's alright, then.

Arrrrrgh!

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# 2
horsechestnut
Old 22-11-2011, 3:24 PM
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Location: Merseyside
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Try speaking to your house insurance people. I did this in September when Homeserve put their price up to 50ish. The house insurance extra until next February was 5.95.
Worth a try!
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# 3
Gothicfairy
Old 22-11-2011, 4:26 PM
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Location: The Gypsy road
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check out the many threads about homeserve as that might make you think twice about renewing anyway.
There is a race of men that don't fit in; A race that can't stand still;
So they break the hearts of kith and kin, and roam the world at will.

Robert Service
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# 4
McKneff
Old 22-11-2011, 4:33 PM
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Join Date: Jun 2008
Location: north yorkshire
Posts: 31,622
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I took out AA road recovery in July time 39 with 20 M&S token, with it I got a years free cover for household emergencies.

Just as well, all my electrics went last month and I got excellent service from them, brilliant, and free.

Saved me a fortune
No one can make you feel inferior without your consent
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# 5
Virtual Chrissy Wissy
Old 22-11-2011, 7:09 PM
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Join Date: Sep 2009
Posts: 13
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thanks for all the kind suggestions team! 2 quick phone calls, one to morethan to upgrade the extent of cover for 11 for the remainder of that policy, followed by one to Homeserve to cancel. Result!
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