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  • FIRST POST
    leecasey
    Natwest Refuses Chargeback
    • #1
    • 5th Sep 11, 1:56 PM
    Natwest Refuses Chargeback 5th Sep 11 at 1:56 PM
    Hi, I put a holding deposit down on a bike for 100. I said in email I would want a refund if I didnt like the bike when I arrived to see it. They phoned me to reply and agreed I could have my depsoit back for whatever reason what so ever.

    After seeing the bike I would like the refund but they are refusing.

    I spoke to Natwest to initiate a chargeback but they said this does not qualify unless I have it in writing that they would refund me. I do not believe this to be correct?! Are Natwest pulling a fast one?

    Thanks
    Lee
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