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Hollister Store - clearance
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# 1
applebottomjeans
Old 30-08-2011, 6:44 PM
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Default Hollister Store - clearance

Anyone who likes their gear will know that it's expensive!!

At the back of their Trafford Centre store I got sweatpants for £19 (usually about £36). Mens T Shirts were £9.90 instead of £20 also women's vest tops were reduced.
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# 2
mrsmsport
Old 09-12-2011, 12:49 AM
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Would never buy from Hollister. It's disgusting the price they charge for postage £10!! I sent an enquiry in on their website:

Why are you charging £10 for delivery? I will have to pay the money for your fashion, but do you not agree that £10 to post is over priced and risks marginalising your customers?

They replied:


Thanks for contacting Hollister and sharing your views on the pricing of our shipping. We believe that the pricing of shipping and handling is supportive of our brand and our shipping Carrier. However, your feedback is important to us, and we will share it with the appropriate areas.

Naciena
Customer Service
Hollister Co.


Lost a sale
______________________________________________
Quidco = £1033
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# 3
veruccasalt
Old 09-12-2011, 7:45 AM
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What a ridiculous answer-shame on them.
“All you need is love. But a little chocolate now and then doesn't hurt.” Charles M Schulz
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# 4
*debbie*
Old 09-12-2011, 7:46 AM
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Wow, I wonder who their courier is? It must be a gold plated van delivering! Perhaps they should try Royal Mail?
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# 5
kivsy
Old 09-12-2011, 11:50 AM
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Wow, £10 delivery? That has gone down! My eldest loves this shop so last christmas I went on their website to look for something for him, last year their p&p was £20!!! I decided there was no way I was paying that so went instore instead, I questioned the girl on the checkout and she told me that it is because its shipped over from the states, funny that as they have several stores in the UK. If I want anything from Hollister now I always make a special trip into Bristol (15 miles) as no way paying p&p.
And another thing, why is it so dark in there? My Dad once asked them if they had run out of credit on their electricity meter, SA didn't get it!
Mummy to 4 beautiful but expensive children
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# 6
Aidy
Old 09-12-2011, 11:58 AM
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It's beacuse items ship from America, not the UK. If you bear that in mind £10 isn't too bad from the States
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# 7
kivsy
Old 09-12-2011, 12:02 PM
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How on earth do the clothes for the stores to sell get over here then? Nothing personal Aidy
Mummy to 4 beautiful but expensive children
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# 8
Aidy
Old 09-12-2011, 12:06 PM
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Quote:
Originally Posted by kivsy View Post
How on earth do the clothes for the stores to sell get over here then? Nothing personal Aidy
no offence taken!!

I assume they are shipped in bulk, using a slower method of delivery (shipped rather than flown?).

The Hollister website is all US regarding T&Cs, contact number etc.

It looks like they have not established a UK distribution centre (yet?)
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# 9
kivsy
Old 09-12-2011, 12:13 PM
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Fair point, you are probably right. About time they sort it out though as I bet they lose quite a lot of business through it!
Mummy to 4 beautiful but expensive children
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# 10
maxwellhouse
Old 09-12-2011, 12:16 PM
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Quote:
Originally Posted by kivsy View Post
Wow, £10 delivery? That has gone down! My eldest loves this shop so last christmas I went on their website to look for something for him, last year their p&p was £20!!! I decided there was no way I was paying that so went instore instead, I questioned the girl on the checkout and she told me that it is because its shipped over from the states, funny that as they have several stores in the UK. If I want anything from Hollister now I always make a special trip into Bristol (15 miles) as no way paying p&p.
And another thing, why is it so dark in there? My Dad once asked them if they had run out of credit on their electricity meter, SA didn't get it!

I know just what you mean! I threatened my daughter that next time she dragged me in there to look at the overpriced gear, I would take a torch with me -it's the only way you can see the price labels!
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# 11
patchwork cat
Old 09-12-2011, 12:17 PM
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We have just bought DD a hollister hoody and worked out that as the cost to and from Trafford center for us was about £15 we would pay the £10, but seriously resent it. It took ages and just arrived in a box, I was expecting tissue paper at least. Oh for when she leaves this fad!
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# 12
littlesnuggy
Old 09-12-2011, 12:59 PM
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Has anyone been into the new Bath store? I'm tempted to go in if there might be a clearance rail, but every time I've walked past it looked pitch black in there (much like Jack Wills, which I've also never been into) which has put me off!
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# 13
pjjafc
Old 09-12-2011, 1:10 PM
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Best to find with Hollister is find someone who is actually going over to the states and get them to get it. I go every year and stock up and its half the price.

The price they charge over here is a joke.
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# 14
problemcashback
Old 09-12-2011, 1:30 PM
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even in the states their stuff can be expensive if its not in one of the sales, like many companies who are not fully based in the UK they will charge more for delivery, remember a few years ago pumpkin patch used to deliver from New Zealand, took ages for things to arrive
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# 15
pjjafc
Old 09-12-2011, 1:35 PM
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Quote:
Originally Posted by problemcashback View Post
even in the states their stuff can be expensive if its not in one of the sales, like many companies who are not fully based in the UK they will charge more for delivery, remember a few years ago pumpkin patch used to deliver from New Zealand, took ages for things to arrive
I wouldnt say $29 for a hoodie and $39.50 for a pair of jeans is bad which I got last month when I was out there.

Abercrombie on the other hand was very expensive
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# 16
slcookie
Old 09-12-2011, 1:42 PM
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Having discovered the Abercrombie and Hollister outlet stores while my husband did a year in California I keep joking that when his ($6 in the sale) t shirts and cheap hoodies need replacing it will be time for another holiday! Certainly with delivery like that!

Along with needing to turn on the light - what is it with the smell? Do they have their own brand aftershave on a plug in?
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# 17
amazingfive
Old 09-12-2011, 2:02 PM
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Totally agree on the lighting and smell! Went in there today and couldn't even see the size labels. The darkness and smell almost gave me a migraine so I made a quick exit!
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# 18
maxwellhouse
Old 09-12-2011, 2:28 PM
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Quote:
Originally Posted by amazingfive View Post
Totally agree on the lighting and smell! Went in there today and couldn't even see the size labels. The darkness and smell almost gave me a migraine so I made a quick exit!

The smell is so strong in there because they go round with spray bottles of fragrance and literally spray all the clothes with the sickly "Hollister" smell.
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# 19
smitchy73
Old 09-12-2011, 8:12 PM
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As for shipping from the States be careful not to get done for 'duty' by the courier, especially when shipping from the States, if it is sourced outside UK you should pay tax on it here, it really is crazy especially considering the number of shops they have around the country now.
Won heehaw in 2013, here's to ladyluck for 2014. Thanks to all the comp posters.
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# 20
grumpys1daughter
Old 09-12-2011, 8:56 PM
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If they are charging postage costs from the US they should charge US prices then people wouldnt mind paying the £10 postage as the items would cost a hell of a lot less
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