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When will my tax credits be reinstated?
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# 1
Old 22-08-2011, 5:40 PM
MoneySaving Convert
Join Date: Sep 2009
Posts: 16
Exclamation When will my tax credits be reinstated?


There has been a problem with my tax credit renewal and as a result payments have been stopped.

I rang up this morning and put everything right, but the guy on the phone didn't know when my payments would start again.

I really rely on this money and if i least had an idea of when it would be paid again I could try and budget accordingly!

There doesn't seem to be an exact science for how long these things take, but if anyone has any idea/similar experience i would really appreciate hearing from you.

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# 2
Old 22-08-2011, 7:12 PM
MoneySaving Stalwart
Join Date: Jul 2006
Posts: 603

This happened to me last year even though I had rang and renewed it, it hadn't been 'completed' on the system, they even had a record of when I had called but whoever I spoke to obvisouly hadn't pressed the final button!

Anyway, once I phoned and said "Oy, my money wasn't there today" they sorted it very quickly, they said it could take 2-3 weeks but I'm pretty sure it was there the following week, I could check my online banking and give you a more accurate time frame, but I think it depends on how busy they are.
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