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    • Browntoa
    • By Browntoa 25th Dec 06, 7:52 AM
    • 28,567 Posts
    • 32,215 Thanks
    Browntoa
    • #2
    • 25th Dec 06, 7:52 AM
    • #2
    • 25th Dec 06, 7:52 AM
    yes, Vodafone can unlock it, there are codes to unlock these but it is a BB5 type phone and the method they use for generating the lock code has not yet been duplicated by the unlocking software

    speak to customer services and they can give you the code , although not for free
    I'm the Board Guide of the Referrers ,Telephones, Pensions and Discount Code boards which means I'm a volunteer to help them run smoothly and I can move and merge posts there. However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.


  • MinervaUK
    • #3
    • 25th Dec 06, 12:35 PM
    • #3
    • 25th Dec 06, 12:35 PM
    It's possible to request an NUC at anytime from customer services. You can do this either by contacting 191, going into a Vodafone store or getting in touch by email using the contact us option on www.vodafone.co.uk.

    You'll just need to provide the following information:

    - Make and model of handset
    - IMEI number (you can find this by entering * # 0 6 # and pressing send)
    - Address including post code

    Vodafone then contact the manufacturer to obtain the NUC code. If the handset is under twelve months old then there would be a charge of 19.99 to unlock the handset which is either debited from the account (if contract) or needs to be applied onto the handset as calling credit (if pay as you talk). If your handset is over twelve months old then you can get an NUC code free of charge.
  • lazymoezy
    • #4
    • 25th Dec 06, 2:40 PM
    • #4
    • 25th Dec 06, 2:40 PM
    My brother wants me to unlock it for him, he dont know much about phones, he bought this off a guy at work who I think is on contract but he has got a PAYG sim, temporarily, and would like to use O2 on it.

    Say if the phone is registered to that guys house at work? Or doesnt that matter?

    Thanks for the quick response!

    -MoE-
  • reehsetin
    • #5
    • 25th Dec 06, 2:44 PM
    • #5
    • 25th Dec 06, 2:44 PM
    that may very well matter, try it, if not, if he can get the person whos it is to give them a ring and he can give them the £20
  • Nick_A
    • #6
    • 26th Dec 06, 10:45 AM
    • #6
    • 26th Dec 06, 10:45 AM
    It's possible to request an NUC at anytime from customer services. You can do this either by contacting 191, going into a Vodafone store or getting in touch by email using the contact us option on www.vodafone.co.uk.

    Vodafone then contact the manufacturer to obtain the NUC code. If the handset is under twelve months old then there would be a charge of 19.99 to unlock the handset which is either debited from the account (if contract) or needs to be applied onto the handset as calling credit (if pay as you talk). If your handset is over twelve months old then you can get an NUC code free of charge.
    by MinervaUK
    Is this the same process for a nokia 6680 on 3? I know 3 charge 15 for unlock during the last month of your contract but what is the procedure after your contract has ended?

    Nick.
    something missing
  • MinervaUK
    • #7
    • 27th Dec 06, 8:08 AM
    • #7
    • 27th Dec 06, 8:08 AM
    Is this the same process for a nokia 6680 on 3? I know 3 charge 15 for unlock during the last month of your contract but what is the procedure after your contract has ended?

    Nick.
    by Nick_A
    The above is the policy we have at Vodafone, I'm sure the same information (e.g. IMEI number etc) is needed to obtain the code from the manufacturer, although prices may vary if you're obtaining the information directly from a network. I'm sure there's a document online somewhere which gives a matrix breakdown of 3, Vodafone, Orange etc. If all else fails you could drop their customer services a line.
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