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  • FIRST POST
    • MSE Andrea
    • By MSE Andrea 8th Jun 11, 11:14 AM
    • 8,475Posts
    • 20,710Thanks
    MSE Andrea
    0 WOW
    Quidco Question and Answers
    • #1
    • 8th Jun 11, 11:14 AM
    0 WOW
    Quidco Question and Answers 8th Jun 11 at 11:14 AM
    MSE Additional reading:

    You might like to read our latest Cashback sites news story: Are you a cashback site loser?

    Back to the original post...

    Hi everyone.

    We're very aware from past discussion threads that issues surrounding the collapse of the DGM affiliate network and the non-payment of cashback is still an issue that people feel needs discussion. We're entirely happy for people to discuss it on this separate DGM discussion thread so that it doesn't prevent other forum users getting the answers they need to their other queries. In the past this has often clogged up other threads with pages of posts and has disrupted the question and answer format for other users.

    So we're going to start things from scratch, with a clean slate, with two separate discussion threads, one for DGM discussion, one for cashback questions for Quidco (this one).

    Please remember though, libellous posts including any implication of fraud, lying, cheating aren't tolerated on this forum. Where they're reported to us they'll be removed and we will stop user accounts that keep pushing acceptable boundaries as we are liable.

    Again, any posts made about DGM on this or other threads will be removed when reported and if persistent will result in further action on that user account.

    Please also remember to keep on topic. This is for people to ask about Quidco. If you want to discuss other cashback sites then please start a separate thread if there isn't one already.

    Please help us with this.

    Finally a reminder that MSE has no special relationship with Quidco. It's included in our Cashback Sites guide along with other cashback sites so we take comments to the contrary very seriously.

    Thanks
    Last edited by MSE Andrea; 27-10-2015 at 9:52 AM.

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Page 172
    • windmill26
    • By windmill26 15th Sep 17, 11:53 AM
    • 187 Posts
    • 218 Thanks
    windmill26
    I am having similar issues with Quidco.I open an ISA with Moneyfarm that was offering £130.00 cashback.The cashback should have been paid by the end of August ,so I waited ,I sent emails to Quidco (no reply!) .I decided to involve Moneyfarm as the cashback is substantial and I have been told that the cashback was paid to Quidco on the 6th of September but on my account is still stating "The retailer is taking longer than expected to process your transaction. We apologise for the delay."
    I am very disappointed ,this is going to be my last transaction with Quidco .Any feedback on Topcashback?
    • parksandrec
    • By parksandrec 23rd Sep 17, 11:37 AM
    • 202 Posts
    • 1,006 Thanks
    parksandrec
    Can cashback be claimed after a purchase has been made????

    Swagbucks rewards £130 Amazon vouchers. £55 Paypal vouchers £10 iTunes
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    • mjm3346
    • By mjm3346 23rd Sep 17, 12:48 PM
    • 34,508 Posts
    • 222,290 Thanks
    mjm3346
    Can cashback be claimed after a purchase has been made????
    Originally posted by parksandrec
    No, you have to follow the link from Quidco to the site you are going to purchase from and then buy the item.
    • parksandrec
    • By parksandrec 23rd Sep 17, 12:57 PM
    • 202 Posts
    • 1,006 Thanks
    parksandrec
    No, you have to follow the link from Quidco to the site you are going to purchase from and then buy the item.
    Originally posted by mjm3346
    That's annoying I booked flights a couple of weeks ago before signing up to quidco

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    Qmee Rewards - £14.89
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    • CuddlesTC
    • By CuddlesTC 23rd Sep 17, 6:35 PM
    • 123 Posts
    • 70 Thanks
    CuddlesTC
    Yes, I used it: the cashback has tracked and been paid, but no bonus yet.

    At the start of the week the status was "expected by August 10th", but now it has changed to "The retailer is taking longer than expected to process your transaction. We apologise for the delay."
    Originally posted by CuddlesTC
    I apologise to Quidco - turns out I have had the bonus after, it's just that the tracking status was incorrect. Thanks to Quidco Clare who helped me over Facebook.
    • B_M
    • By B_M 24th Sep 17, 7:31 AM
    • 542 Posts
    • 390 Thanks
    B_M
    It may be fair to say Quidco have abandoned MSE and no longer respond here.

    Last activity: 18-07-2017 10:02 AM
    I have an 'exclusive' financial purchase, oddly only available via Quidco. As others, this has gone past the estimated date.
    I'll allow it to go 1 month over estimate and then contact the merchant direct if the cashback hasn't become payable.
    No payments from financial products from cash back sites? Put in a complaint direct and if they don't resolve your issue, head straight to the financial ombudsman - it costs the company £550 in referral fees, win or lose.
    • woodface7
    • By woodface7 25th Sep 17, 12:27 AM
    • 116 Posts
    • 201 Thanks
    woodface7
    It may be fair to say Quidco have abandoned MSE and no longer respond here.
    Originally posted by B_M
    It sometimes looks like Quidco has abandoned Quidco.

    Making big annual purchases this month - insurance, all the utility switches, I've spent countless hours comparing deals. TCB wound up with my business on every one.

    Not always because of higher cashback, but because they bother to keep the offers up to date and detailed.

    For example, with an energy company, going by Quidco's page it was baffling which tariff was covered by which vaguely phrased description. On TCB, they listed the full, precise name of each tariff (such as 'Energy Fix Oct 19 v3') within each cashback tier. So you recognise it on the destination site.

    More detail on 'terms' too - aka ways the network / merchant can con you out of commission.

    You'd never guess Quidco was the biggest cashback site. With reported delays in CS replies, looks like they're maxing profits by cutting service.
    Last edited by woodface7; Yesterday at 12:32 AM.
    • B_M
    • By B_M 25th Sep 17, 7:21 AM
    • 542 Posts
    • 390 Thanks
    B_M
    It sometimes looks like Quidco has abandoned Quidco.
    Originally posted by woodface7
    Something isn't quite right, that's for sure.
    At the moment, it seems you have to chase up Quidco for delayed transactions to get paid. Is this the way Quidco is going? If you don't ask for it and chase up, you don't get it!

    Most of my purchases from cashback sites now are for purchases which are covered by an Ombudsman - mainly financial. Take screenshots and chase up once delayed or after 4 months. I've received every single payment eventually, but I've had to get it! Well most of it, there are a few decent merchants.
    I prefer to use discount codes now for other purchases (hotels and department stores etc), but sometimes you can get both - so worth a try. I'll take a smaller discount than have the hassle of obtaining cashback payments!
    No payments from financial products from cash back sites? Put in a complaint direct and if they don't resolve your issue, head straight to the financial ombudsman - it costs the company £550 in referral fees, win or lose.
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