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How do I cancel my Equifax free trial?

Mo'_Money
Mo'_Money Posts: 63 Forumite
in Credit cards
Hi,

I need to cancel my Equifax free trial. I've read on other threads that I can do this via email, but I cannot find any links for email addresses on my 'Member Centre' page. Can anyone help!!??
New job, new start!:dance:

Comments

  • tom188
    tom188 Posts: 2,330 Forumite
    You have to phone them up if i remember rightly.
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    From the T&C's...
    ...it will be renewed unless you cancel within a thirty (30) day period by notifying us. You may notify us by first logging in to the MyEquifax Member Centre. Once logged in, click on the "Contact Us" button and you can contact the Equifax Customer Care team at the telephone number or email address listed on that page.
    ...are you saying they're incorrect, and in fact you cannot cancel?
  • sicker
    sicker Posts: 1,370 Forumite
    1,000 Posts Combo Breaker
    You could try 08007839421 and ask for guidance. (probably day time hours)

    John
  • Mo'_Money
    Mo'_Money Posts: 63 Forumite
    YorkshireBoy wrote:
    From the T&C's......are you saying they're incorrect, and in fact you cannot cancel?

    No no no I'm not saying that at all!!

    The free trial is excellent, don't get me wrong. They've just very cleverly designed the site so that it is a bit tricky trying to find contact details!

    Well seeing as it's the weekend I'll wait til Monday to phone them. I have until the 5th!!!

    Thanks anyway guys
    New job, new start!:dance:
This discussion has been closed.
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