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  • tom188
    • #2
    • 25th Nov 06, 8:27 PM
    • #2
    • 25th Nov 06, 8:27 PM
    You have to phone them up if i remember rightly.
    • YorkshireBoy
    • By YorkshireBoy 25th Nov 06, 8:38 PM
    • 27,566 Posts
    • 15,523 Thanks
    YorkshireBoy
    • #3
    • 25th Nov 06, 8:38 PM
    • #3
    • 25th Nov 06, 8:38 PM
    From the T&C's...
    ...it will be renewed unless you cancel within a thirty (30) day period by notifying us. You may notify us by first logging in to the MyEquifax Member Centre. Once logged in, click on the "Contact Us" button and you can contact the Equifax Customer Care team at the telephone number or email address listed on that page.
    ...are you saying they're incorrect, and in fact you cannot cancel?
    • sicker
    • By sicker 25th Nov 06, 8:47 PM
    • 1,361 Posts
    • 375 Thanks
    sicker
    • #4
    • 25th Nov 06, 8:47 PM
    • #4
    • 25th Nov 06, 8:47 PM
    You could try 08007839421 and ask for guidance. (probably day time hours)

    John
  • Mo'_Money
    • #5
    • 25th Nov 06, 8:50 PM
    • #5
    • 25th Nov 06, 8:50 PM
    From the T&C's......are you saying they're incorrect, and in fact you cannot cancel?
    by YorkshireBoy
    No no no I'm not saying that at all!!

    The free trial is excellent, don't get me wrong. They've just very cleverly designed the site so that it is a bit tricky trying to find contact details!

    Well seeing as it's the weekend I'll wait til Monday to phone them. I have until the 5th!!!

    Thanks anyway guys
    New job, new start!
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