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How do I cancel my Equifax free trial?
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# 1
Old 25-11-2006, 8:20 PM
MoneySaving Convert
Join Date: Oct 2006
Posts: 60
Default How do I cancel my Equifax free trial?


I need to cancel my Equifax free trial. I've read on other threads that I can do this via email, but I cannot find any links for email addresses on my 'Member Centre' page. Can anyone help!!??
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# 2
Old 25-11-2006, 8:27 PM
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Posts: 2,248

You have to phone them up if i remember rightly.
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# 3
Old 25-11-2006, 8:38 PM
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From the T&C's...
Quote: will be renewed unless you cancel within a thirty (30) day period by notifying us. You may notify us by first logging in to the MyEquifax Member Centre. Once logged in, click on the "Contact Us" button and you can contact the Equifax Customer Care team at the telephone number or email address listed on that page.
...are you saying they're incorrect, and in fact you cannot cancel?
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# 4
Old 25-11-2006, 8:47 PM
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You could try 08007839421 and ask for guidance. (probably day time hours)

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# 5
Old 25-11-2006, 8:50 PM
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Join Date: Oct 2006
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Originally Posted by YorkshireBoy
From the T&C's......are you saying they're incorrect, and in fact you cannot cancel?
No no no I'm not saying that at all!!

The free trial is excellent, don't get me wrong. They've just very cleverly designed the site so that it is a bit tricky trying to find contact details!

Well seeing as it's the weekend I'll wait til Monday to phone them. I have until the 5th!!!

Thanks anyway guys
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