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  • FIRST POST
    • Widelats
    • By Widelats 15th Jan 11, 3:35 PM
    • 3,641Posts
    • 2,716Thanks
    Widelats
    Warning and advice about LCS Utility Investigation Civil Enforcement Debt Recoveries
    • #1
    • 15th Jan 11, 3:35 PM
    Warning and advice about LCS Utility Investigation Civil Enforcement Debt Recoveries 15th Jan 11 at 3:35 PM
    I got a letter asking me to provide info of my name (they don't know), length of time at the address i just moved into (they have no clue), name of previous occupier (they have no idea), forwarding address of previous occupier (they are stumped), landlords name and telephone number (like it wasn't already given to them by british gas) and any other info i deem relevant to this enquiry. I know that this is stage 1 in their bully campaign, i will soon receive letters telling me i owe them money for the previous tenants bills to British Gas.

    All they do is buy the debt from British Gas and then bully people to get the debt paid, that is how they make their money and they use some horrible tactics to do it on innocent people.

    Having dealt with these LCS bullies before, the very best advice i can give to anyone who gets their letters is screw the letter up and put it in your bin, do not respond to them by any means, they have to go to court for debt recovery and it will cost them dearly when they lose the case.

    British Gas are also to blame, it seems British Gas do not inform this company of any other details except there is a bill outstanding.

    If LCS pay you a visit politely tell them on your doorstep to get lost and that you do not wish to help them with their enquiries at all, give them no information whatsoever.

    This company is nothing but a debt collection service, they have no right to visit you or demand monies unless they can prove you are the debtor.
    Owed out = lots.
Page 15
    • sabinamay
    • By sabinamay 3rd Sep 17, 8:57 PM
    • 3 Posts
    • 0 Thanks
    sabinamay
    Tax credit overpayment recovery by LCS
    My daughter has received a letter from LCS saying they have been instructed to collect £4 thousand pounds from HMRC for an overpayment supposedly made to her in 2013. she has not received any other correspondance from HMRC in respect of this (nor does she think she owes it) they have given her 1 week to sort it out before they come to collect the payment ? anyone else had one like this? surely if this were the case HMRC would have asked for it first ? her employer phoned them on her behalf and said he thought it was a scam but they just replied that she had 1 week to respond. any advice please (I have said to ignore it and see what happens).
    • 18blue78
    • By 18blue78 11th Sep 17, 1:34 PM
    • 1 Posts
    • 1 Thanks
    18blue78
    I joined this forum so to pass on my experience of LCS.

    I moved into my current property in December 2015 and soon after received an outstanding gas bill from British Gas. After speaking with them, at the time, I was told they had now updated their details and that I was not responsible for the outstanding debt (thankfully I kept that letter and a note about the phone conversation).

    Two days ago I received a letter from LCS addressed to 'The Occupier/Landlord' and titled Utility Investigation. The first thing I did was to do an online search and thankfully found this forum with all of its advice.
    I put two and two together and realized LCS are trying to get payment for the outstanding gas bill from December 2015. Luckily I still have details of the property management company that owned my house before I did and after a quick internet search I found a business address for them.

    Today I contacted British Gas and firstly made sure my account was in credit. I then gave the operator all the details of the outstanding bill, from December 2015, details of the letter from LCS and the address of the previous owner.
    I must give the British Gas staff credit. As soon as I mentioned LCS she knew exactly who I was talking about and advised me not to contact them. She then went out of her way to pass on the previous owners details and said it would take up to 12 working days for the details to be updated.

    Hopefully this is the last I'll hear from them. My advise to anyone getting one of these letters is, if possible, contact the utility company directly and not to enter in to any correspondence with LCS.
    Last edited by 18blue78; 11-09-2017 at 1:36 PM. Reason: spelling
    • ItsMeVal
    • By ItsMeVal 3rd Oct 17, 1:05 PM
    • 1 Posts
    • 1 Thanks
    ItsMeVal
    Accused!
    Yesterday I received a letter from them (LCS) stating that I owe £700 to Thames Water in a property that I used to live in but left in 2007.

    The letter states the bills for dates up to 2016 (so 9 years after our tenancy terminated).

    I am wary of contacting them. I know this debt is NOT mine. I'm not sure how they got my name, as I'm pretty sure the account was in my flatmate's name anyway. We did pay everything off when we left in July 2007, but as this was so long ago I don't have the paperwork.

    What concerns me is the accusatory tone of the letter assuming my guilt but with no evidence. I know I'm not guilty of anything, but having to suddenly defend myself against such an accusation is terribly distressing.

    It's also alarming that I was traced to my current property as I've had about 8 address in the meantime.

    I have an excellent credit score and would hate to have it damaged but why should I engage with these bullies?

    Advice? Ideas?
    Last edited by ItsMeVal; 03-10-2017 at 1:12 PM.
    • zx81
    • By zx81 3rd Oct 17, 1:08 PM
    • 14,093 Posts
    • 14,777 Thanks
    zx81
    Contact them and dispute it.
    • fatbelly
    • By fatbelly 3rd Oct 17, 6:51 PM
    • 11,527 Posts
    • 8,661 Thanks
    fatbelly
    Look back in this thread and you will find links to a 'prove-it' letter and links to complain to the csa and fca about them.

    Eventually they will be stopped from trading. Your evidence will help.
    • Skinny minny
    • By Skinny minny 11th Oct 17, 1:50 PM
    • 1 Posts
    • 0 Thanks
    Skinny minny
    I have to disagree
    Imagine working for a debt recovery company how many people lie and cheat to get out of paying for anything when they are asking you for proof that's not them calling you a liar that's just them covering there own back to make sure they have got the "right person" on the phone. I've had to deal with LCS and I have spoke to more than 1 person there and they are happy to take any complaints the complete maybe about them or the company that are working on behalf of they will also query anything for you if you ask I found that they were more than happy to help me you can tell that some off them really do care to be fair they are just doing there job and yes they will have rules that they will have to follow on every call but don't we all have rules and regulations within our work placs I know I do. I know a lot of you won't agree with what I have said but maybe it will give you something to think about
    • fatbelly
    • By fatbelly 11th Oct 17, 7:04 PM
    • 11,527 Posts
    • 8,661 Thanks
    fatbelly
    Imagine working for a debt recovery company how many people lie and cheat to get out of paying for anything when they are asking you for proof that's not them calling you a liar that's just them covering there own back to make sure they have got the "right person" on the phone. I've had to deal with LCS and I have spoke to more than 1 person there and they are happy to take any complaints the complete maybe about them or the company that are working on behalf of they will also query anything for you if you ask I found that they were more than happy to help me you can tell that some off them really do care to be fair they are just doing there job and yes they will have rules that they will have to follow on every call but don't we all have rules and regulations within our work placs I know I do. I know a lot of you won't agree with what I have said but maybe it will give you something to think about
    Originally posted by Skinny minny
    What are you disagreeing with?
    • notimpressed101
    • By notimpressed101 17th Oct 17, 11:06 AM
    • 2 Posts
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    notimpressed101
    LCS final warning
    I have had a final demand from LCS with reference to an unpaid amount to SWALEC for £133? Please can someone advise how far they will take this? Is it advisable to just ignore them?
    • notimpressed101
    • By notimpressed101 17th Oct 17, 11:36 AM
    • 2 Posts
    • 0 Thanks
    notimpressed101
    Final Demand
    I have had a final demand from LCS with reference to an unpaid amount to SWALEC for £133? Please can someone advise how far they will take this? Is it advisable to just ignore them?
    • fatbelly
    • By fatbelly 17th Oct 17, 5:01 PM
    • 11,527 Posts
    • 8,661 Thanks
    fatbelly
    I have had a final demand from LCS with reference to an unpaid amount to SWALEC for £133? Please can someone advise how far they will take this? Is it advisable to just ignore them?
    Originally posted by notimpressed101
    It's advisable to send a prove-it letter.

    Is this your debt? Are you still supplied by SWALEC?
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