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  • FIRST POST
    • fedupconsumer
    • By fedupconsumer 13th Dec 10, 9:28 AM
    • 583Posts
    • 350Thanks
    fedupconsumer
    Amazon Delivery Delay
    • #1
    • 13th Dec 10, 9:28 AM
    Amazon Delivery Delay 13th Dec 10 at 9:28 AM
    Is anyone else experiencing delay's receiving items from amazon? I have been waiting over a week now for a parcel via super saver delivery and half a week for a parcel that was supposed to be coming via first class mail. Both seem to be still in Scotland but I live in the South West why should there be a delay?
Page 1
    • Grunhilda
    • By Grunhilda 13th Dec 10, 9:34 AM
    • 699 Posts
    • 27,025 Thanks
    Grunhilda
    • #2
    • 13th Dec 10, 9:34 AM
    • #2
    • 13th Dec 10, 9:34 AM
    I've got the same problem as you. My parcel is still in Gourock, Inverclyde and hasn't moved for 5 days.

  • jillie1974
    • #3
    • 13th Dec 10, 9:39 AM
    • #3
    • 13th Dec 10, 9:39 AM
    maybe due to the amount of snow in Scotland. there are huge backlogs with Royal Mail
    'Children are not things to be moulded, but are people to be unfolded'
    • Swan
    • By Swan 13th Dec 10, 9:48 AM
    • 6,632 Posts
    • 7,397 Thanks
    Swan
    • #4
    • 13th Dec 10, 9:48 AM
    • #4
    • 13th Dec 10, 9:48 AM
    maybe due to the amount of snow in Scotland. there are huge backlogs with Royal Mail
    Originally posted by jillie1974
    I've got the opposite problem to the OP's, ie waiting for goods to make their way to Scotland from down south

    there's not a lot anyone can do given the atricious conditions we've had up here, but I guess it's easier for me to just sit back & wait it out, because I can actually see first hand the cause of the delays
    • jackieb
    • By jackieb 13th Dec 10, 9:50 AM
    • 26,924 Posts
    • 78,570 Thanks
    jackieb
    • #5
    • 13th Dec 10, 9:50 AM
    • #5
    • 13th Dec 10, 9:50 AM
    My Amazon delivery is in Bedfordshire. I'm in Scotland. It was dispatched on the 11th like they said it would, so no delays yet. The Royal Mail have made deliveries the past 2 Sunday's here.
    • Hermia
    • By Hermia 13th Dec 10, 9:51 AM
    • 3,816 Posts
    • 9,662 Thanks
    Hermia
    • #6
    • 13th Dec 10, 9:51 AM
    • #6
    • 13th Dec 10, 9:51 AM
    I live in the South West too and am still waiting for some Amazon parcels that were dispatched at the beginning of last week.
    • Swan
    • By Swan 13th Dec 10, 10:14 AM
    • 6,632 Posts
    • 7,397 Thanks
    Swan
    • #7
    • 13th Dec 10, 10:14 AM
    • #7
    • 13th Dec 10, 10:14 AM
    I've had practically no delivieries for the past two weeks, I'm in Dundee

    a book ordered from Amazon on Nov 25th arrived on Saturday & this morning two packages ordered at the beginning of the month (not from Amazon) were delivered

    but I think some areas have been hit far worse than others, I was in Edinburgh the weekend the snow started, & was shocked when I got home to see how much worse it was here


    tbh, given the way everything ground to a halt on account of the weather, I don't think the delays are exceptional
    • vikingaero
    • By vikingaero 13th Dec 10, 10:52 AM
    • 10,197 Posts
    • 12,843 Thanks
    vikingaero
    • #8
    • 13th Dec 10, 10:52 AM
    • #8
    • 13th Dec 10, 10:52 AM
    I ordered something from Amazon on the 9th for next day delivery on the 10th - I needed it for the weekend. It was finally delivered today.

    The snow had an impact last week but not now. It's often the couriers at this time of year. They are snowed under and can't cope. If you look at the Service Alert page on Sh!tty Link they come up with all sorts of excuses such as "Backlog of Fails". What this means is that the customer wasn't in or more likely they missed the original delivery date and the customer was no longer around so they've had to make up loads of redeliveries.

    I emailed Amazon to ask why they didn't use RMSD as they normally do instead of Sh!tty Link and they dodged the question.
    The man without a signature.
    • knightstyle
    • By knightstyle 13th Dec 10, 11:02 AM
    • 4,024 Posts
    • 1,472 Thanks
    knightstyle
    • #9
    • 13th Dec 10, 11:02 AM
    • #9
    • 13th Dec 10, 11:02 AM
    We ordered on 6th, paid for delivery, 1st class to get it quicker,they tried to deliver yesterday, Sun 11th, refused delivery as we needed it for Sat 10th! Will now have to reclaim the money.
    • stef73
    • By stef73 13th Dec 10, 11:06 AM
    • 511 Posts
    • 254 Thanks
    stef73
    Mines been in south west delivery centre for 1 week now im in Merseyside . I have had a email reply from Amazon today saying not to contact them again till after wednesday . The package is coming by Royal Mail .
    • Swan
    • By Swan 13th Dec 10, 11:18 AM
    • 6,632 Posts
    • 7,397 Thanks
    Swan
    I ordered something from Amazon on the 9th for next day delivery on the 10th - I needed it for the weekend. It was finally delivered today.

    I emailed Amazon to ask why they didn't use RMSD as they normally do instead of Sh!tty Link and they dodged the question.
    Originally posted by vikingaero
    I'd have been mad as hell about that, they must have been well aware there was no way a standard carrier could fulfil the order in time
  • threemuttleys
    what do people expect companies to do when the country has ground to halt because of the weather?
    • saffsie
    • By saffsie 13th Dec 10, 11:34 AM
    • 67 Posts
    • 127 Thanks
    saffsie
    I'm still waiting for items ordered on the 29th of nov they have told me to contact them again on wednesday if i haven't recieved them.
    • Reggie Rebel
    • By Reggie Rebel 13th Dec 10, 11:52 AM
    • 4,725 Posts
    • 7,374 Thanks
    Reggie Rebel
    I had something due to be delivered 10th December to my work address, it came today so only one working day late
    It's taken me years of experience to get this cynical
  • jillie1974
    just seen this...
    http://www.bbc.co.uk/news/uk-scotland-11980827
    'Children are not things to be moulded, but are people to be unfolded'
  • iamana1ias
    Tell me about it

    I live around 30 miles from the Amazon warehouse in South Wales.

    I'm an Amazon Prime member. Last week I ordered an item worth around £30 which arrived the next day by RMSD.

    The next day I ordered a £200 camera which appears to have been sent by standard recorded Royal Mail and is, after 6 days, nowhere to be seen. Tried to call to get an explanation only to get through to a call centre in the Phillipines which was useless. Tried to blame the weather in Scotland

    Where's my damn camera??
    I was born too late, into a world that doesn't care
    Oh I wish I was a punk rocker with flowers in my hair
    • jackieb
    • By jackieb 13th Dec 10, 12:12 PM
    • 26,924 Posts
    • 78,570 Thanks
    jackieb
    Originally posted by jillie1974
    I just got a dvd delivered from Amazon today. It had an expected delivery date of the 9th of December, so yes, there's been delays here too. I hope my other lot that are in transit get here okay. Otherwise i'm going to be writing IOU's for Christmas!
    • Swan
    • By Swan 13th Dec 10, 12:28 PM
    • 6,632 Posts
    • 7,397 Thanks
    Swan
    I just got a dvd delivered from Amazon today. It had an expected delivery date of the 9th of December, so yes, there's been delays here too. I hope my other lot that are in transit get here okay. Otherwise i'm going to be writing IOU's for Christmas!
    Originally posted by jackieb
    lol, me too

    fortunately I've got the majority of the gifts in already & my lot are all grown up, so if the rest of the Christmas stuff doesn't turn up in time we'll just have to have a double celebration at New Year
    • whispony
    • By whispony 13th Dec 10, 12:43 PM
    • 75 Posts
    • 36 Thanks
    whispony
    I live in Aberdeen and have been waiting since 25th November for orders from Simply Be and ASOS, also a Boots one from 1st Dec. Funny thing is I ordered two lots from Simply Be on the same day and one parcel arrived on Friday but not the other? At least I know somethings getting through finally we had no ordinary post for a fortnight during the worst of it. Oh well I will live in the countryside. I also will be preparing IOU's if all goes wrong.
  • honey9
    Yeah I'm waiting for an item (last of the Christmas presents thank goodness) dispatched by Amazon on the 2nd, it originally had tracking but now the site is telling me it can't track it - hmmm! I spoke to Amazon customer services and they said they can't track it either and if it hasn't arrived by Thursday to call them back and they'll issue a replacement. Which is all well and good but that's unlikely to arrive before Christmas if this one doesn't.

    It's odd that whenever I've ordered from them before it's come from Bedford (I'm in London) - this is the 1st time an item's been sent from Scotland and just our luck, there's snow!
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