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  • FIRST POST
    candyflossing
    Who exactly are Lowri Beck & why are they so DESPERATE to change our meter?
    • #1
    • 26th Nov 10, 1:24 PM
    Who exactly are Lowri Beck & why are they so DESPERATE to change our meter? 26th Nov 10 at 1:24 PM
    For the past 3 months 'Lowri Beck' have been calling/mailing almost every week to change our electricity meter for free.

    Initially when they called they claimed to be working for British Gas - we weren't with British Gas so ignored their requests. Now they claim to be working for NPower (our current supplier).

    The letters states that their records show that our meter is over 7 years old (which it isn't) and the rules state that it must be changed. They said that it is free because 'NPower covers the costs'.

    Called NPower who were clueless and said that if a third party charge them for a meter change without their authorization they will charge us.

    Lowri Beck told us this is incorrect and continue with the calls and letters.

    Whilst we wouldn't mind getting our meter changed, we have no idea why this company are being so persistent ... or why NPower have completely no idea who they are.
    Last edited by candyflossing; 26-11-2010 at 1:31 PM.
    MSE addict since 2007
Page 1
    • Butterfly Brain
    • By Butterfly Brain 26th Nov 10, 1:32 PM
    • 8,738 Posts
    • 61,001 Thanks
    Butterfly Brain
    • #2
    • 26th Nov 10, 1:32 PM
    • #2
    • 26th Nov 10, 1:32 PM
    If your supplier does not know who these people are, then they are most definitely scammers.
    When BG changed my meter I was informed in writing beforehand by them stating the date, time and company.
    I would write a letter telling Lowri Beck that your supplier has not authorised them to do any work on your meter and that you will be reporting them to the OFT that should solve the problem. I would also telephone the OFT and report them anyway 08454 04 05 06
    Last edited by Butterfly Brain; 26-11-2010 at 1:35 PM.
    Blessed are the cracked for they are the ones that let in the light
    C.R.A.P R.O.L.L.Z. Member #35 Butterfly Brain + OH - Foraging Fixers
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    • savemoney
    • By savemoney 26th Nov 10, 1:39 PM
    • 12,803 Posts
    • 11,422 Thanks
    savemoney
    • #3
    • 26th Nov 10, 1:39 PM
    • #3
    • 26th Nov 10, 1:39 PM
    They have a web site

    http://www.lowribeck.eu/
    • hgm
    • By hgm 26th Nov 10, 2:06 PM
    • 47 Posts
    • 23 Thanks
    hgm
    • #4
    • 26th Nov 10, 2:06 PM
    • #4
    • 26th Nov 10, 2:06 PM
    Lowri Beck are meter readers here in Watford for either Scottish Gas or nPower (can't remember now which it was for). Most of the power companies outsource their readers outside their local area I think.
  • samtheman1k
    • #5
    • 26th Nov 10, 2:51 PM
    • #5
    • 26th Nov 10, 2:51 PM
    Are they trying to install a smart meter?
  • candyflossing
    • #6
    • 26th Nov 10, 3:05 PM
    • #6
    • 26th Nov 10, 3:05 PM
    Are they trying to install a smart meter?
    Originally posted by samtheman1k
    The said it would be a meter which automatically sends readings to the supplier so someone doesn't have to come round and read the meter. I'm guessing they were referring to a smart meter, can't be sure though.
    MSE addict since 2007
    • undaunted
    • By undaunted 26th Nov 10, 4:02 PM
    • 1,859 Posts
    • 962 Thanks
    undaunted
    • #7
    • 26th Nov 10, 4:02 PM
    • #7
    • 26th Nov 10, 4:02 PM
    I would guess that you may have just got an ill advised call centre employee responding & they are trying to change the meter for a smart meter.

    To be certain however I think I'd write to Npower rather than rely on the phones, ensuring you obtain their written confirmation this is something that should be proceeding and why.
  • needabargin
    • #8
    • 26th Nov 10, 7:36 PM
    • #8
    • 26th Nov 10, 7:36 PM
    lowri beck work on behalf of most suppliers they are responsible for the upkeep of the meters, they are a legit company however they may also have the incorrect details of when your meter was changed last, i would say to call npower up and ask them from there records which they will have when you changed suppliers the date of installation of your meter if it is only recently npower can contact lowri beck to advise when it was installed and what they have on record to see if it still needs changing

    i would also say one thing though I know there are some meters (not sure which just from experience) some meters only have a short shelf life and need changing well before the recommended 20-25 year shelf like

    hope that helps
    always looking for a bargin
  • swblonde
    • #9
    • 30th Jun 11, 11:04 PM
    • #9
    • 30th Jun 11, 11:04 PM
    just a word of caution..lowri beck changed my meter in 2009. n Power have sent out readers and the last time was dec 2010. I have had problem after problem submitting my own readings as it is a 6 digit meter and n power have either asked me to drop the first or the last digit(depending on who I speak to from customer services)
    following a visit from lowri beck they now say i owe £1000 as i have used 13000 units since DEC. Even though i have been paying by DD and have been in credit according to the dual fuel bills they post online. I have records of the readings i have given to n Power in this time so dont think I have done anything wrong,it is clearly their mistake and they have been coming to read the meter and still getting it wrong. has anyone else had any issues like this?
    • spiro
    • By spiro 1st Jul 11, 5:26 AM
    • 5,782 Posts
    • 2,777 Thanks
    spiro
    following a visit from lowri beck they now say i owe £1000 as i have used 13000 units since DEC.
    Originally posted by swblonde
    If this is for elec the annual average is 3300 so something is wrong unless you have a canabis farm in your house. If you are monitoring your useage what is your daily consumption?
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
    • curriej99
    • By curriej99 28th Oct 11, 11:54 PM
    • 99 Posts
    • 103 Thanks
    curriej99
    Digital Lowri Beck Meters
    Hi - I had them round yesterday and they put in a new meter (I'm with NPower by the way). My old one wasn't supporting both high and low rates so I figured it would save me money over time if I got a dual tariff one put in. In a day and a half the meter has gone from 0 to 4 units at high rate, and 0 to 1 at low rate (brand new meters start at zero). But this is far too high, and the only explanation is that there is no decimal point displayed (the old analogue meter had tenths of KWhs as the last digit). 0.4 at high and 0.1 at low makes perfect sense, and the maths works out when I checked the bill.
    I think someone else mentioned about dropping a digit. Well, it seems pretty clueless of the energy companies to not have this sorted already.
    When I give my meter reading I'll be dropping the last digit.
    But then I'm just a renegade.
    • rogerblack
    • By rogerblack 29th Oct 11, 1:48 AM
    • 9,278 Posts
    • 9,443 Thanks
    rogerblack
    In a day and a half the meter has gone from 0 to 4 units at high rate, and 0 to 1 at low rate (brand new meters start at zero). But this is far too high, and the only explanation is that there is no decimal point displayed (the old analogue meter had tenths of KWhs as the last digit). 0.4 at high and 0.1 at low makes perfect sense,
    Originally posted by curriej99
    4 units a day is fairly modest power consumption.

    For example, a fridge/freezer, some cooking during the day, a laptop on all the time, and a washing machine cycle on warm will easily use that alone.

    0.4 units isn't credible unless you have no fridge/freezer, turn _everything_ in the property off when you're out of it, use a laptop for a few hours, and a small lightbulb at night only.
    • curriej99
    • By curriej99 29th Oct 11, 10:36 AM
    • 99 Posts
    • 103 Thanks
    curriej99
    4 units a day is fairly modest power consumption.

    For example, a fridge/freezer, some cooking during the day, a laptop on all the time, and a washing machine cycle on warm will easily use that alone.

    0.4 units isn't credible unless you have no fridge/freezer, turn _everything_ in the property off when you're out of it, use a laptop for a few hours, and a small lightbulb at night only.
    Originally posted by rogerblack
    Woops you're right. I divided the days by the units used as opposed to the units used by the days. Please ignore everything I have said before. Well spotted Roger Black..
    • spiro
    • By spiro 30th Oct 11, 6:50 AM
    • 5,782 Posts
    • 2,777 Thanks
    spiro
    If you are ever in doubt that a Meter Operator (installs and maintains meter) should be working on your meter, phone your supplier and ask them which Meter Operator is appointed to your meter point. Only that MOP or an approved subcontractor can work on your meter, no one else is authorised to do so.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
    • chanz4
    • By chanz4 30th Oct 11, 10:48 AM
    • 9,875 Posts
    • 2,871 Thanks
    chanz4
    doubt the call centres would have a clue, half of them cant even think for themselves
    • madeabigmess
    • By madeabigmess 12th Sep 12, 8:47 PM
    • 8 Posts
    • 10 Thanks
    madeabigmess
    Just quick note
    Hi have just spotted this thread. I've worked for Lowri Beck for the last 3 years. We do change meters for many companies. We can only go on the information that the big companies send to us. So please be nice the the fitters and call staff
  • appleshampoo2012
    Hi this is to madeabigmess.

    I'm currently looking to get into meter installation and came across lowri becks website, it has an ongoing application for meter installers which I recently applied but was wondering if you could give me some further tips on how to get in? Also what is the job like and the money? Are they good to work for? I'm an electrician at present but am fed up and want a change of direction.

    Any help and info would be great!
    Last edited by appleshampoo2012; 13-12-2012 at 12:55 PM. Reason: Spelling mistake
    • sacsquacco
    • By sacsquacco 13th Dec 12, 1:23 PM
    • 3,657 Posts
    • 2,424 Thanks
    sacsquacco
    Have just had a text from a meter reader who works for EON to say that they are taking 60 meter exchangers on in the (presumably North East ) area . Eon are starting their roll out shortly so may be worth targetting them . They have been offering the work internally but there are very few meter readers who have electrical experiance and not many have been accepted. Also try G4S ( who I work for ) who are advertising internally also, but are choosy preferring experianced electrical workers.
    Last edited by sacsquacco; 13-12-2012 at 1:25 PM.
  • appleshampoo2012
    Thanks for that I'm based in the midlands but I'll certainly give them both a try!
    • 2010
    • By 2010 13th Dec 12, 2:03 PM
    • 4,139 Posts
    • 3,312 Thanks
    2010
    The power companies are desperate to get people on these smart meters.
    You have to ask yourself why.
    The installers get a fat fee for doing it, that`s why they are desperate.

    But don`t forget, these meters are OPTIONAL, you don`t have to have one.
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