Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    dogthomson
    Help me reduce my o2 phone bill, PLEASE!?!
    • #1
    • 11th Sep 06, 4:17 PM
    Help me reduce my o2 phone bill, PLEASE!?! 11th Sep 06 at 4:17 PM


    I have been an o2 Online 100 customer since January, and have decided that I am simply not getting the best deal.

    My free allowance is 100 minutes anytime any network and 500 messages for £25.

    HOWEVER my bills range from anything bewteen £35 to £95 a month! This is mostly due to calling and texting my girlfriend (you know how they go on ) who is an Orange customer.

    I have looked into how much allowance I actually use, and it seems on average I only use around half on my allocated text messages.

    My question is this:

    Should I attempt to contact o2 customer services and ask for more minutes and less texts now or wait until January when my contract is up?

    Should they offer me a better deal now, are they likely to try and lock me into a further 12 months contract?

    Any advice would be greatly appreciated!
    Last edited by dogthomson; 11-09-2006 at 5:54 PM.
    2 CSC = 50 (from 09/09/06)

    Savings = 102 (YBS Account)
Page 1
    • gk172
    • By gk172 11th Sep 06, 5:31 PM
    • 1,865 Posts
    • 446 Thanks
    gk172
    • #2
    • 11th Sep 06, 5:31 PM
    • #2
    • 11th Sep 06, 5:31 PM
    Give them a call and go up to the 200 mins and see how your bills are with that tariff, im on the 200 mins 500 texts and what i dont use mins rollover handy as some months i talk more than others but its covered with whats rolled over and if 200 isnt enough just go up to the next one.
    The more i save the more i can spend
  • maniac886
    • #3
    • 11th Sep 06, 5:47 PM
    • #3
    • 11th Sep 06, 5:47 PM


    I have been an o2 Online 200 customer since January, and have decided that I am simply not getting the best deal.

    My free allowance is 100 minutes anytime any network and 500 messages for 25.

    HOWEVER my bills range from anything bewteen 35 to 95 a month! This is mostly due to calling and texting my girlfriend (you know how they go on ) who is an Orange customer.

    I have looked into how much allowance I actually use, and it seems on average I only use around half on my allocated text messages.

    My question is this:

    Should I attempt to contact o2 customer services and ask for more minutes and less texts now or wait until January when my contract is up?

    Should they offer me a better deal now, are they likely to try and lock me into a further 12 months contract?

    Any advice would be greatly appreciated!
    by dogthomson
    I am sure you are on the online 100 tariff which is 25 for 100mins and 500txts and not the online 200 tariff

    Have a look here for the various tariffs.

    Are you on a sim-only deal or a 12month contract because you get more for your money with the sim-only deals plus they are one month rolling contracts.
  • Tedrick
    • #4
    • 11th Sep 06, 5:48 PM
    • #4
    • 11th Sep 06, 5:48 PM
    WHy not upgrade the tariff to Online 400?

    400 mins 500 sms, for 45

    Thats 300 more minutes to help reduce your bill
    CPW Retail
    Previously
    3 Retail, DSGi Business, O2 Retentions, The Link Retail
    Any posts are not the views or stands of my company.
  • dogthomson
    • #5
    • 11th Sep 06, 5:57 PM
    • #5
    • 11th Sep 06, 5:57 PM
    I am sure you are on the online 100 tariff which is 25 for 100mins and 500txts and not the online 200 tariff

    Have a look here for the various tariffs.

    Are you on a sim-only deal or a 12month contract because you get more for your money with the sim-only deals plus they are one month rolling contracts.
    by maniac886
    Sorry, you are indeed correct, original post now edited.

    I am on a 12 month contract, ending in December.

    Thankyou for the suggestions, TBH though Tedrick I still think 45 is too much, and in order to fit inline with my budget I'd like to get it down to 30. SO perhaps the online 200 is the way to go?
    2 CSC = 50 (from 09/09/06)

    Savings = 102 (YBS Account)
  • maniac886
    • #6
    • 11th Sep 06, 6:12 PM
    • #6
    • 11th Sep 06, 6:12 PM
    Sorry, you are indeed correct, original post now edited.

    I am on a 12 month contract, ending in December.

    Thankyou for the suggestions, TBH though Tedrick I still think 45 is too much, and in order to fit inline with my budget I'd like to get it down to 30. SO perhaps the online 200 is the way to go?
    by dogthomson

    Yes if 30 is your budget then that may be alright for you. If possible try and get ur gf to call you a bit more so your bills arn't so big.
  • natschuff
    • #7
    • 11th Sep 06, 8:15 PM
    • #7
    • 11th Sep 06, 8:15 PM
    Hi,

    The networks charge each other for calls going on to their network; Some networks are charged differently to others which is reflected in the "cost of calls to other mobile networks" - take a close look at threes tariff sheet and compare it to the rest (if interested).
    The best plan however (most drastic and slightly impractical) is to get onto the same network, eventually. Me & er'indoors had a similar issue.
    • SMC
    • By SMC 11th Sep 06, 8:21 PM
    • 765 Posts
    • 186 Thanks
    SMC
    • #8
    • 11th Sep 06, 8:21 PM
    • #8
    • 11th Sep 06, 8:21 PM
    You could change to an online tariff, this one is 30 nl ine:200:18Malker" target="_blank">http://shop.o2.co.uk/shop/o2uk/jsp/tariffs/viewTariffDetails.jsp?prodID=consumer:Q1:06:O2nl ine:200:18Malker
Welcome to our new Forum!

Our aim's to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

2,949Posts Today

6,241Users online

Martin's Twitter