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    Argos Television Warranty
    • #1
    • 20th Jul 10, 8:53 AM
    Argos Television Warranty 20th Jul 10 at 8:53 AM

    I recently purchased a Sony Television from Argos. This was advertised with a three year guarantee.

    The television was delivered on 21 June and I only found out on 3 July that there should have been a special leaflet in the box that was Argos/Sony warranty that had to be sent off recorded delivery within 30 days.

    Since then I have been in contact with Argos to get this missing leaflet. They keep saying it is Sony's responsibility. But when I contact Sony they say they can't send it out as it is a special warranty between Argos and Sony and it is up to Argos to sort it out.

    I sent a recorded delivery letter to Argos that was not even acknowledged. Then sent an email and was told by Argos on the 3 July that they had contacted Sony and the leaflet/warranty would arrive in 14 days.

    Nothing has arrived, so I e-mailed Argos yesterday to be told it has nothing to do with them and I have to contact Sony????

    By the time I get this warranty leaflet or if I ever do, it will out of the 30 day limit.

    Does anyone know the Head Office of Argos or the Complaints Managers address as no-one else seems to know what they are talking about.

    Thank you for your help.
    I would
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