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    • graemeuk
    • By graemeuk 3rd Sep 06, 8:59 PM
    • 11 Posts
    • 5 Thanks
    graemeuk
    • #2
    • 3rd Sep 06, 8:59 PM
    • #2
    • 3rd Sep 06, 8:59 PM
    As far as I know you have to call them as it is something they need to stuff on their end.

    However on saynoto0870.com there are two alternativies to the expensive 0870 number.

    0800 5875707 or 01506 831780

    So although you may have to call them you can do it the moneysaving way!

    Graeme
  • brinky
    • #3
    • 3rd Sep 06, 9:03 PM
    • #3
    • 3rd Sep 06, 9:03 PM
    The $ky box and card are paired (the 'engineer' should have done this for you), so if you take your card round to your friends house they can't watch $ky on your subscription.

    Usually it only causes a problem with 'premium' channels such as $ky movies or $ky sports.

    You do have to phone $ky. There will be no problem pairing them up for you. $ky really dont care what box your card is paired up with as long as you pay your subscription.

    People can buy boxes from ebay and independent companies and have to phone for the box and card to be paired. Give them a call I think they need your box serial number and your card number. They send a pairing signal via satellite and all should be well in less than 30 mins.

    Hope this helps.
  • LisaJK
    • #4
    • 12th Jan 10, 1:18 PM
    • #4
    • 12th Jan 10, 1:18 PM
    Hi

    Which would be the cheapest number to call sky support on from a mobile phone? pains me to have to but no landline at the moment and my sky is knackered. Just called from my office but I need to be in front of the tv DAMN!

    Thanks
    • Witchfinder General
    • By Witchfinder General 12th Jan 10, 1:22 PM
    • 329 Posts
    • 583 Thanks
    Witchfinder General
    • #5
    • 12th Jan 10, 1:22 PM
    • #5
    • 12th Jan 10, 1:22 PM
    SJ

    Make sure your card is in the right slot. Newer HD boxes for example have an "interactive card" slot above the flip down cover where the viewing card goes.

    It's possible you have placed the card in the wrong slot.
    • HappyMJ
    • By HappyMJ 12th Jan 10, 1:52 PM
    • 19,344 Posts
    • 15,996 Thanks
    HappyMJ
    • #6
    • 12th Jan 10, 1:52 PM
    • #6
    • 12th Jan 10, 1:52 PM
    I thought you had to have a landline to have sky? Am I wrong?
  • davb
    • #7
    • 12th Jan 10, 2:03 PM
    • #7
    • 12th Jan 10, 2:03 PM
    I think people are getting confused by re-opening a 3 year old thread
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