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  • FIRST POST
    jonty1970
    Matalan loyalty card ?
    • #1
    • 28th Apr 10, 8:01 PM
    Matalan loyalty card ? 28th Apr 10 at 8:01 PM
    Just wondered about this loyalty card and the change in the way it's used.
    I bought a top last week. Sales assistant asked for my card, I didn't have it and she still sold me the top.
    This week, bought a few things for my son, sales assistant asks for card, I didn't have it on me.
    She then asked for my name and postcode to check if I have one. She said "You haven't lost it have you" as if it's the crown jewels!
    Then she says about if I have to get a refund, "it goes back on your card" ???
    Is this a new rule now, that you have to have your card all the time? I have hardly used the one I have (that's why it's shoved in a drawer somewhere) but now they are keen on everyone having one!
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