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    • Lokolo
    • By Lokolo 10th Mar 10, 11:45 AM
    • 19,484 Posts
    • 14,443 Thanks
    Lokolo
    • #2
    • 10th Mar 10, 11:45 AM
    • #2
    • 10th Mar 10, 11:45 AM
    I am pretty sure HSBC never had a live chat service....
  • noah271007
    • #3
    • 10th Mar 10, 11:50 AM
    • #3
    • 10th Mar 10, 11:50 AM
    Are you a HSBC Advanced account holder?

    When i had the HSBC PLUS a year ago, HSBC DID have this facility for web chat LIVE online....

    But now I am just a HSBC bank account holder, i don't have those extra facilities online and thus can't answer your question!
  • cyteh84
    • #4
    • 10th Mar 10, 11:52 AM
    • #4
    • 10th Mar 10, 11:52 AM
    They do have it as I used to use the web chat instead of calling them for certain issues with my account. Now I cannot locate it on their web site. The do have the web chat for "HSBC FactFind" just now, if you click the HSBC FactFind after you logged in your internet banking then you will see the web chat as a hyperlink.
  • cyteh84
    • #5
    • 10th Mar 10, 11:53 AM
    • #5
    • 10th Mar 10, 11:53 AM
    Yes I'm HSBC Advance account holder, they used to called it HSBC Plus...
    Last edited by cyteh84; 10-03-2010 at 11:55 AM.
    • gt94sss2
    • By gt94sss2 10th Mar 10, 10:18 PM
    • 3,848 Posts
    • 1,724 Thanks
    gt94sss2
    • #6
    • 10th Mar 10, 10:18 PM
    • #6
    • 10th Mar 10, 10:18 PM
    Anyone know where can I find the live web chat link on HSBC internet banking page?
    Originally posted by cyteh84
    Never used it but it seems to be here (any maybe other places)

    In the 'Apply for HSBC Advance' and 'Already with HSBC Advance' boxes , there are links to 'Chat to us online'

    Regards
    Sunil
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