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    Former MSE Alana
    Report Bank Charges successes and failures
    • #1
    • 8th Dec 09, 10:33 PM
    Report Bank Charges successes and failures 8th Dec 09 at 10:33 PM

    Please report your Bank Charges Reclaiming Successes/failures
    since the Supreme Court decision in Nov 2009 here


    How to report your success/failure:

    1. Click reply to enter you story.

    2. Report your story in the following format:
    • Bank name:
    • Amount Reclaimed:
    • Amount they paid:
    • The story: (Just a few sentences, please include how far you went did you a. just write a letter, b. threaten to go to court or c. actually go to court)
    ***** Want to tell your story in a newspaper/on TV? *****

    Hi all. If you've had a refund we need your help

    Bank Charges is often in the news and we are frequently asked if we have any MoneySavers that are willing to tell their stories to the press.

    If you'd like to help spread the news and encourage others, please e-mail (sorry but we can't answer questions at this email address) with as much of the following info as you can:

    * how much was your claim for
    * how much did you get back
    * who is your bank
    * a daytime phone number - we often need to reach people at very short notice
    * whether you are happy to appear in the papers,tv or both
    * where you live

    Bank Charges Reclaiming
    Last edited by MSE Archna; 10-06-2010 at 4:35 PM.
Page 75
    • Placida
    • By Placida 31st Mar 17, 11:34 AM
    • 176 Posts
    • 131 Thanks
    I sent the bank charges reclaim letter with interest on Saturday to Santander for my current account. It was for over 2k of charges I did the paragraph explaining the hardship - very painful (lots of death and biz going downhill). Today someone from the bank kept trying to call me then left a message to call back. I am terrified/feel sick.Now what. Should I speak? Will the lady be angry and reject it if I don't. Feeling really sick.This refund would mean the world.
    Originally posted by facingthefuture
    Hi, you may find this link useful.
    • Mersey
    • By Mersey 3rd Apr 17, 1:32 PM
    • 1,482 Posts
    • 708 Thanks
    It's probably just a courtesy call to check your details or perhaps a Q they have before they can reply. Nothing to worry about.
    Please be polite to OPs and remember this is a site for Claimants and Appellants to seek redress against their bank, ex-boss or retailer. If they wanted morality or the view of the IoD or Bank they'd ask them.
    • By MARKSKI 11th May 17, 2:27 PM
    • 1 Posts
    • 2 Thanks
    Lloyds Full Refund ! Over 3k!

    I read an article about account fees and then used the Resolver application on this website. I've been paying account fees for more than 20 years having been told originally that I was more likely to get loans, credit and better interest etc and over the years the accounts just kept on being upgraded, to a point that I was paying £25 a month for insurance, car breakdown and all sorts of stuff I don't use or need.

    It took 30 minutes to fill in my form, 1 phone call to discuss with Lloyds and 3 days after filling in the form I have £3864.54 credited back into my account (fees refunded with interest).

    Amazing, thank you so much!

    I encourage anyone with a history of paying fees out of habit to do this.
    • Jeccy
    • By Jeccy 3rd Jul 17, 6:29 PM
    • 1 Posts
    • 1 Thanks
    Just received an email from the ombudsman upholding Barclays refusal to consider my claim because I should've made a complaint in 2009 having down-grading to a fee-free account in 2006.
    What a joke! My whole point is that I didn't know I could complain- I thought I had to pay in order to have an account. Isn't that why so many people are surprised with all this reclaiming??
    Sadly not a happy ending for me.
    • MDSDiver
    • By MDSDiver 4th Jul 17, 5:10 PM
    • 3 Posts
    • 3 Thanks
    Bank name: LLOYDS
    Amount Reclaimed: £950
    Amount they paid:£2k
    The story:
    Used the resolver website to draft an email , reason advised by branch originally that had to get a packaged Gold account to get a loan , within a week of claim all resolved and £954 of fees repaid with interest totalling over £2k
    Also claimed for a second following period , but was unsuccessful as they had records of usage of breakdown only available with that exact account , even though miss sale claim for other period related to joint travel insurance.
    • stressedaah30
    • By stressedaah30 12th Jul 17, 8:59 PM
    • 1,283 Posts
    • 10,873 Thanks
    resolved package account fees with lloyds man said £1100
    £600 for the fees paid £500 interest
    anyway i had the £600 in account today is it normal for the interest to be paid seperate i just thouhgt id get in a lumpsum together
    anyone shed any light on this please
    JAN WINS- pepsi tshirt,
    • bluemoon4ever
    • By bluemoon4ever 13th Jul 17, 11:31 PM
    • 2 Posts
    • 1 Thanks
    SUCCESS in 24 hours with HALIFAX

    WOW! i used your bank charge complaint template which collates your details then automatically emails your bank for you (Resolver). I did this Yesterday. Just claimed for mis-selling account when i needed an overdraught. Today i get a call from a nice man at the Halifax at 2pm who took some details, then by 6pm i was 2,200 GBP better off, and i didnt even have to leave my house!

    Thanks again for all the great info and help.
    Last edited by bluemoon4ever; 13-07-2017 at 11:39 PM. Reason: additional info
    • bluemoon4ever
    • By bluemoon4ever 13th Jul 17, 11:35 PM
    • 2 Posts
    • 1 Thanks
    bank payments

    Yes the same happened to me. I am getting 3 payments.1644.49 in returned fees, 509.76 in returned interest, and 138.00 in returned charges.

    The 509.76 amount was in my account within 4 hours of the refund confirmed (approx 36 hours after making a claim) AMAZING!
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