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    • MSE Jenny
    • By MSE Jenny 16th Nov 09, 6:14 PM
    • 1,216Posts
    • 3,554Thanks
    MSE Jenny
    HATTON GARDEN METALS Feedback Thread
    • #1
    • 16th Nov 09, 6:14 PM
    HATTON GARDEN METALS Feedback Thread 16th Nov 09 at 6:14 PM
    This thread is specifically to discuss feedback on

    For a step-by-step guide to flogging old jewellery, see Sell Your Gold.

    If you've used this company, please can you tell us the following...
    • When did you use it?
    • What did you send it?
    • How much did it promise you?
    • How much did it deliver?
    • How efficient was the service?
    • If it didn't deliver the full amount, what was its reason?
    • Anything else other people should know?

    Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.

    Thank you for your help

    Important note for representatives of gold companies

    We will be monitoring the threads, and if we believe any company has got its own representatives to deliberately post positive feedback (or negative on its competitors) it will be deleted, and we will count that as negatively towards any company's reliability and trustworthiness.

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    Last edited by MSE Jenny; 12-03-2013 at 12:15 PM.
Page 46
  • Sheltieworld

    I used your money ......Avoid rip-offs and earn the most cash, in selling gold.....Took your recommends in using Hatton Garden metals.....Also took your advise by taking photos ......Posted the gold Monday morning by Royal mail special delivery .......And because the Hatton garden metals gold site is so clear and easy to use ....I was able to work out the value I was sending, So i could insure it ....(1 extra on the cost of postage).....Received emails and paper work from Hattons garden metals confirming my details......and get this.......I had a text and email to confirm that I had over 1000 pounds in my account by Tuesday afternoon.....

    Now that is what I call a service.......Not only from Hatton....But from you guys as well at moneysavingexpert.......The article like your site is top class......Thanks a lot..
    • nattypants
    • By nattypants 11th Jul 12, 12:01 PM
    • 2,573 Posts
    • 21,280 Thanks
    This is the first time I have ever sold any gold (was extremely cautious to do so), however I would absolutely recommend this website for both ease of use and prompt service.
    I posted 3 very small items yesterday just after 4pm and by 11.10am this morning I received confirmation of payment, which is sitting in my bank account and in true style, I'm away to open a Credit Union account and will pay a portion directly into this.

    Thank you Money Saving Expert

    February13 - 74990 (or thereabouts)
    MND - Let's go for 2020 'cos it's got a nice ring to it
    C'mon nattypants
  • 123starling
    I have never used a more efficient site than Hatton Garden Metals. I made the enquiry on Tuesday for 2 pieces of tatty gold and sent them off by sd on Tuesday afternoon. The site was informative, simple to navigate and straightforward. (All very important to one of my advanced years) And on Wednesday morning the money was in my bank account. What is more, the amount exceeded my expectations because my scales weren't as accurate as theirs. So win win and I highly recommend them to anyone who might be, as I was, rather nervous about sending items of value through the post to someone unknown. I must add that I had taken one item into a local jeweller who had offered substantially less money, but had at least tested it for me as it wasn't hallmarked. All in all a most rewarding experience.
  • tryingtobegood2011
    Very speedy service
    I posted my Gold to them yesterday lunch time and payment is in my account less than 24 hours later.

    I am very happy :-)
    • lou49
    • By lou49 13th Jul 12, 12:18 PM
    • 105 Posts
    • 27 Thanks
    Brilliant service! Sent a gold dental crown on Wednesday and just received a cheque today, 48 hours later! Price was twice what I was offered at one of these 'We Buy your Gold' places at a nearby shopping mall.
  • brudie
    brilliant site, thanks
  • brudie
    I am impressed
    I made an inquiry on the phone first, they suggested a quote first
    I sent them registered post. Cost 6.50
    It arrived by 10 am, I checked the royal mail tracking service.
    HGM rang me at at 10.15. quote was 712.30. I said yes.
    It was 80 less then my on line quote. They explained why. I put a piece down as 18crt, it was 9crt. I was not sure as there was no hallmark on it. The money was in my account by four in the afternoon. I could not praise them more. Wonderful!
    I would use them again. Please, all sceptics, have no fear.
  • Saversavy
    Happy Bunny
    used hgm last month. knew exactly how much I would get as they tell you on the web how much they pay per gram. It was double what 2 local jewelers were paying. Enter how much in weight you are sending and then send special delivery I think (insured up to 500 I think, check with PO). Money in bank next day. No arguments over weight, agreed with me and the gold price actually went up on the day we traded so I got even more than I was expecting. Very happy
    Originally posted by cjj
    I used Hatton Garden Metals for the first time yesterday. Sent old gold and silver jewellry yesterday afternoon. Received quote at 3.15pm today and nearly 1000 in bank at 5.30pm this afternoon. I wouldn't hesitate to use them again and will recommend to my friends. Absolutely brilliant compny to deal with.
  • claire1011
    hattons garden metals
    I sent off 194g of silver last monday, broken items, things that i no longer wear etc, posted by special delivery as advised, last thursday i received a cheque for 78.20. very prompt service, fantastic, highly recommended
  • EllieD
    Excellent company to use
    I saw the feedback on Hatton Garden metals and thought I'd give them a go. Weighed my gold and sent it to them on Monday 16 July 2012 (royal mail special delivery). On Tuesday HGM emailed me to say they had my gold and how much they were going to pay - did I want to go ahead? The price was actually a bit more than I had calculated, so said yes immeditely. The cash was in my bank account the same day. Fantastic company to use, website is easy to navigate and they pay what they say they will. Only wish I had a bit more gold to sell!
  • cookie*
    not read the whole thread but am considering selling some gold and would like to use these guys however, it's indian gold.
    anyone have any experience of selling indian gold to these guys? or is it all the same thing?
    ty for any help
    • JDPower
    • By JDPower 20th Jul 12, 6:40 PM
    • 1,556 Posts
    • 1,474 Thanks
    not read the whole thread but am considering selling some gold and would like to use these guys however, it's indian gold.
    anyone have any experience of selling indian gold to these guys? or is it all the same thing?
    ty for any help
    Originally posted by cookie*
    Search is your friend
  • cookie*
    hmmm, i'm not gettin any results there? it's saying sorry, no matches.

    and my mistake, not indian gold but, saudi arabian.

    hallmarked etc.
    • JDPower
    • By JDPower 20th Jul 12, 7:41 PM
    • 1,556 Posts
    • 1,474 Thanks
    hmmm, i'm not gettin any results there? it's saying sorry, no matches.

    and my mistake, not indian gold but, saudi arabian.

    hallmarked etc.
    Originally posted by cookie*
    Well there are a few posts about Indian gold being suspect (dunno why the link's not working for you), but as yours is not Indian, irrelevant anyway. I suspect if it's hallmarked then that's all that matters,
  • cookie*
    ah right. well ty for the help jd, appreciated.

  • tessasanderson
    Brilliant service, don't bother going anywhere else
    Submitted gold details online, quoted 127 (my scales used). Sent by next day delivery/insured service. Received email following day adjusting total UP, thats right , they actually gave me more money than originally quoted. Money was in my bank (by fast payment) within the hour.

    Was originally worried about sending gold by post but I took the chance and as the local jeweller offered me 70 I have no regrets.

    Excellent service.
  • Nailz
    Wow! What great service
    I sent my 69.1gms of old broken, scrap gold on monday this week and by Tuesday I had an email saying that a cheque for 807.74 was in the post. Wednesday the cheque arrived!!!! What more can I say..... Fantastic!
  • KCrease
    Hatton Garden Metals
    The best metal buyer website available. Swift, hassle-free transaction. I wouldn't hesitate to reccomend this service to my friends who want to seel their gold, silver or platinum. I also was given a higher amount of money than my quotation!
  • OyiboJohn
    Thank You Hatton Gardens
    Not only were Hatton Gardens offering the best price for Krugerrands / Maple Leaves but their help when 'phoning as to procedure for a postal sale was good. Was sent special delivery (in batches) on same day and an e-mail was from them confirmed money was in my chosen account within 24 hours of dispatch. An excellent service. I will certainly use them again as I hold a number of these gold coins....and will also recommend to those to whom a quite a few have been distributed.
  • dolliedaydreams
    Hatton Garden Metals
    Used Hatton Garden Metals for the first time today after reading all the threads on the forum, went to the local shopping mall jewellers with 79grams of 9 carat gold was offered 760.00, i decided to give Hatton Garden Metals a go, they paid 912.42 (what a result) service was fantastic sent gold by special delivery on 02/8/2012 and money was in the bank before 12.00pm the next day, would definetly recommend and will use again.
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