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    How can you claim from Royal Mail for non delivery?
    • #1
    • 14th Nov 09, 10:43 AM
    How can you claim from Royal Mail for non delivery? 14th Nov 09 at 10:43 AM
    I have sent three items recently all by special delivery guaranteed by 1pm next day. On the Track and Trace it says for one of the items "We can confirm that this item was was delivered by the guaranteed delivery time" but on the other 2 items it merely says "This item has been delivered".

    I have been informed by the recipients that these 2 items did not arrive next day by 1PM but how can I prove that to make a claim when Royal Mail are not putting the time online that it was delivered?
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